Exterior
Check availability

Reviews of The Bridge Hotel and Spa

4 out of 5
The Bridge Hotel and Spa
Walshord, Wetherby, England

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 248 reviews" "
Rating 8 - Good. 106 out of 248 reviews" "
Rating 6 - Okay. 39 out of 248 reviews" "
Rating 4 - Poor. 22 out of 248 reviews" "
Rating 2 - Terrible. 12 out of 248 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals, whilst excellent in the main,a few items were only lukewarm.
Stayed 1 night in Apr 2024

8/10 Good

Darran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before for business. Lovely staff, great food.
Stayed 1 night in Feb 2024

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities
Easy and convenient for one night on route to Scotland. The staff are friendly and welcoming and checking in was quick and easy. The room was clean but the television didn’t work. When arriving at 22.00 on a Sunday didn’t think it was worth looking into. But did say on checking out. Breakfast was good and again staff very helpful.
Stayed 1 night in Feb 2024

8/10 Good

ELIZABETH

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lynsay

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it lovely stay fab little place to meet in the middle of north east to north west great stay loved it
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that’s well placed close to the A1 and a good location for exploring the area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Helen

Stayed 1 night in Nov 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an ideal location for York, Harrogate and the start of the Dale's. In my opinion the food was not up to scratch for a 4Star Hotel, not very hot and veg were very watery. Staff were lovely.
Stayed 2 nights in Nov 2023

6/10 Okay

Robert

Business traveler
Room in need of refresh, broken tile rusty radiator intermittent hot water. Breakfast Luke warm
Stayed 1 night in Oct 2023

6/10 Okay

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Okay stay
Hotel looked lovely but the beds were really lumpy and the bottom sheet wasn't fitted and wasn't large enough to tuck under the mattress so came off when we were sleeping. The carvery was lovely in the evening. The breakfast was fairly standard buffet choice but I would have liked more choice of fresh fruit. Staff were friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

8/10 Good

Elliot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Malcolm

Traveled with group
Disliked: Staff & service, property conditions & facilities
Dissapointing for 4 stars
Not impressed with the service, room, staff or available food
Stayed 3 nights in Sep 2023

10/10 Excellent

lynne

Stayed 3 nights in Sep 2023

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Good but not for disabled
The hotel AND spa did not cater for limited mobility. An 85 and 91 year old had extreme difficulty climbing stairs to room and spa and no alternative or assistance was offered. However, other than that everything was good. All staff were lovely and evening meal and breakfast were good.
Stayed 1 night in Aug 2023

8/10 Good

David

Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Stayed 1 night in Aug 2023

4/10 Poor

Cliff

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Arrived 16th July – Departed 20th July – 4 nights stay. 1st night:- There was a constant humming/vibration noise in our room, no. 15. At 22.30 hrs I went down to reception and complained. The person I spoke to said it had something to do with the boilers and that it would go off shortly. It didn’t go off until 23.30 hrs and came back on at 06.00 hrs the next day. Went down to reception and asked them to move us because of the noise. This they did without hesitation. 2nd night:- We were moved to room 20, far away from the original noise/vibration. However, after 22.00 hrs that night we periodically had a tapping / scrapping noise emanating from the water pipes running through our room. This noise started on and off 4 times through the night. 3rd & 4Th nights we were again disturbed by the same problem from the pipes. Did not have one good night’s sleep the whole stay. Also, the one light in the bathroom was so dim, that it wasn’t possible to shave properly and the extraction fan didn’t work either.

8/10 Good

Glen

Stayed 1 night in Jul 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual excellent standard. Menu needs attention!
We have stayed at The Bridge several times and never been disappointed with the service, friendliness of all staff and the hotel itself. The only downside this time was the menu - not the food as this was up to the usual high standard, but the actual printed menu! The font was so small and barely contrasted with the background colour making it very difficult to read - especially in the low lighting of the restaurant. My husband is allergic to cheese so it is imperative that he is able to read the contents of the dishes on offer. However, the restaurant staff were very helpful in this matter and we enjoyed a lovely meal.
Stayed 1 night in Jul 2023

2/10 Terrible

Simon

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 2 nights in Jul 2023

6/10 Okay

Nikita

Stayed 1 night in Jun 2023

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smells unpleasant
Hotel very tired. Carpets smelt bad - gym locker rooms spring to mind. Bathroom in room stank of mould and had black mould around rim of bath. Bed so soft that it dipped heavily in middle. Did not stay as aromas so unpleasant. Staff member on duty was charming and full refund received. It was an expensive hotel for what it was. Uninviting.
Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall. Excellent food & service. Really great entertainment team Only disappointment was not being allocated a room with a sea view for three adults as booked and paid for. The hotel reception manager made out that she had given us an upgrade to a more spacious room for three adults. This was in another building away from the main hotel. When I said we booked and paid for a sea view and would therefore like that she reluctantly checked again but said no sea view rooms were available. She tried to make out that what we had booked was not suitable for three adults but it is clearly available to book. Shame as it was the only negative!
Stayed 1 night in Jun 2023

8/10 Good

John

Stayed 1 night in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, will visit again.
This is our third visit to the hotel, we liked it so much that we purchased 2 gift vouchers to give as presents for our 2 sons and their partners. On our last visit (early May 2023] we were upgraded to a suite, very nice, thank you. On our last 2 visits we used a hotel offer where a package was offered of 3 hour Spa, evening carvery, afternoon tea and breakfast. If we are being picky, our only minor complaint was for the carvery vegetables, they were over cooked and the Yorkshire puddings chewy. The staff were all friendly and helpful. Once again thank you for a very pleasant stay.
Stayed 1 night in May 2023

4/10 Poor

Suzanne

Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Stayed 1 night in Mar 2023

2/10 Terrible

Mark

Stayed 1 night in Jan 2023

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service
Not bad, hotel and decor is a bit dated. £17 burger was horrendously overpriced for what it was.
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2022

10/10 Excellent

Shaun

Stayed 1 night in Nov 2022

6/10 Okay

Pauline

Stayed 1 night in Nov 2022

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value accommodation with the added benefit of being able to use the spa for the afternoon.
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Stayed 1 night in Oct 2022

8/10 Good

Janette

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
From the outside the hotel looks lovely, dinner service was good and food tasty. However, waited 15 minutes for check-in and had communicated with hotel before regarding an upgrade and heard nothing back. The room was tired, loads of cobwebs so didn't look like it had been dusted effectively. Two-night stay and I requested clean towels twice but never received them. The bed was incredibly soft, to the point where you just sunk into it in a bad way. The pillows were completely the opposite and hard as a rock. When we went to take a shower, if the person in the room next to you was using the bathroom facilities, you had no water or water pressure - this was not pleasurable experience.
Stayed 2 nights in Oct 2022

8/10 Good

S Jane

Liked: Cleanliness, staff & service, room comfort
Pleasant stay.
Good staffing, hotel comfortable, good parking. Noisy room (36), next door to the spa, constant loud talking. Wrong showerhead in shower and not changed as requested. Good food and service in restaurant, though we thought a bit expensive.
Stayed 3 nights in Sep 2022

6/10 Okay

Chalene

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
A hotel to be avoided
Restaurant service very slow and food not that good. Plumbing noisy amd hot water supply poor.
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Awfully rude staff, would never return.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Awful service
Rude, confrontational staff over a room that had been cancelled the previous day. Not what you expect as a paying guest after a long day travelling. Appalled!
Stayed 1 night in Sep 2022

4/10 Poor

Aimee

Traveled with family
Disliked: Staff & service
Arrived late after a full day of travelling and was met with a rude, hostile
Stayed 1 night in Sep 2022

6/10 Okay

Jacqui

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Lovely venue, however more attention required from some staff at the hotel, breckfast items had ran out and had to ask and also had to ask for tea and coffee and it wasn’t particularly busy.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022