Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
62% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Costa Rica

Centrally located. Close to theatres & shopping.

Posted Aug 15, 2016
Pros: The food was excellent. Breakfast was good and on the one occasion I ate dinner there, the food was very good. Service was also efficient.
Cons: More attention to the bathroom I.e. longer shower curtain, change sink and remove glass shelf, also add individual sized toiletries.
Location: The hotel is centrally located with a theatre around the corner. Two shopping centres are within 10 minute walk as are the bus station and trains.
The room was not very well laid out. Closet was tiny. There was no stand to support a suitcase so one had to use either the floor or bed. Window blinds could only be accessed by climbing on the single bed which was pushed up against the window. The bathroom had a wet room type shower with a short shower curtain consequently after showering the whole bathroom was covered in water. The sink in the bathroom was low and very small with a glass shelf about 6 inches above. This made teeth cleaning a challenge. I was booked in for 5 nights and 3 times my key card did not work. Check in was fast. Everything was ready and waiting for my arrival.
3 out of 5
by A verified traveler

Disappointing

Posted Jul 31, 2016
Location: Central.
Looks quite imposing from outside, but disappoints as soon as you step through the door. To be fair, redecoration of the public areas in progress. Have to hope this will be comprehensive. OK for one night.
3 out of 5
by A verified traveler

Convenient & comfortable

Posted Jun 6, 2016 on Hotels
Great location for town & the station. The hotel walls were very thin & I could hear conversations in the rooms next door. Staff were friendly & very helpful & accommodating. I think it is a little over priced for what it is.
4 out of 5
by Christopher

This traveler left a rating score only Posted May 30, 2016 on Hotels
2 out of 5
by Michael from Sunderland

Give this place a wide birth

Posted May 26, 2016 on Hotels
This was an awful hotel. The room was dirty, cup had lipstick on it and I suspect my bed had previously been slept in - pillow case dirty and bedding not fresh. Bathroom was ok. The remote control for tv did not work. Breakfast was ok, not great - although must admit, coffee was excellent. Reception area, where I was meeting a business associate was an embarrassment - dirty, stained chairs and very tired decor. This establishment is in desperate need of a refurbishment. Would I stay again? No chance. At £75 for bed and breakfast, this place simply does not provide value for money. The Holiday Inn Express, is just around the corner, I will be staying there next time I visit Wakefield.
4 out of 5
by A verified traveler

Posted May 20, 2016
Very nice hotel and was located right near Westgate train station for convenience.
4 out of 5
by Andree

This traveler left a rating score only Posted May 15, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 29, 2016 on Hotels
Restaurant was very nice and good food.
3 out of 5
by JORGE

This traveler left a rating score only Posted Apr 9, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Feb 1, 2016 on Hotels
Business trip. The hotel is a bit dated but staff very welcoming. Room quite small and very beige ! Bathroom very clean - 2 single beds pushed together to make a double.