Ratings based on 626 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

One bedroom suite

Posted Aug 17, 2017
Room was very nuce and clean. Indoor/outdoor pool was nice.
Comment from Hotel Management
Aug 21, 2017 by HotelMgmt, Hotel Management
We’re so happy that you were pleased with the cleanliness our guestrooms and that you enjoyed spending time at our indoor/outdoor pool. It was a pleasure to have you stay with us at the Houston Marriott Westchase and we hope to welcome you back again soon. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
My first room had a blood stain on the sheet and the air conditioning was not blowing very hard. I asked to be moved to another room and they were very nice about it. Unfortunately the a.c. wasn't any better even with the temperature set really low. If you like your room really cold this place isn't for you. However if you're one of those people who gets cold easily then you might like it. The staff was very nice which is a plus. I chose this place because of the location. It wasn't bad but I'm not sure if I'll be back. Next time I think I'll try the place right across the street.
Comment from Hotel Management
Jul 13, 2017 by HotelMgmt, Hotel Management
While we’re happy to receive your high rating, and hear that you were pleased with the hospitality and service provided by our staff, we’re sorry that your time here did not meet all your expectations. We hope that you will allow us the chance to win you over completely in the future. Thank you.
5 out of 5
by Gloria

Marriott Westchase is AmaZing!

Posted May 22, 2017 on Hotels
We Love Marriott Westchase! It's clean, safe, convenient; close to shopping, restaurants & interstates. The registration desk staff are extremely warm & welcoming. The bar staff & housekeeping staff are kind & accomodating. This hotel has become our home away from home for business & pleasure! Whenever you're in the Houston area, I highly recommend this hotel for a great get-away & restful experience!
Comment from Hotel Management
May 31, 2017 by HotelMgmt, Hotel Management
Having a guest return for another stay is the ultimate compliment, and we’re thrilled to have become your go to hotel whenever you’re traveling to our area. It is nice to read that our staff always makes you feel at home here. We appreciate your recommendation and look forward to welcoming you back to the Houston Marriott Westchase again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2017 on Hotels
4 out of 5
by A verified traveler

Posted May 16, 2017 on Hotels
Excellent location. Walking distance to several restaurants. just drive 2 miles south and Chinatown with all kind of Asian foods available.
Comment from Hotel Management
May 22, 2017 by HotelMgmt, Hotel Management
Thank you for choosing our hotel for your recent visit to Houston. I’m delighted that you were pleased with our excellent location. Please come back and stay with us again soon at the Houston Marriott Westchase.
4 out of 5
by A verified traveler

Quiet for large, busy hotel

Posted May 1, 2017 on Hotels
Restaurant and bar area: staff was friendly. 'All day menu' lacking: only hamburger/chicken strips and such. I would suggest dining elsewhere. The hotel was busy with lots of special groups which initially concerned me, but it was amazingly quiet on the room floor.
Comment from Hotel Management
May 9, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your experience with us. I’m delighted to read that in spite of the many groups staying at our hotel during the time of your visit, you were pleased with the quiet atmosphere on our guestroom floors. I also appreciate your suggestions for more options to be added to our all-day menu and will share your comments with our dining team. We hope to welcome you back to the Houston Marriott Westchase again in the future.
5 out of 5
by Kimberly Parker from Houston TX

beautiful weekend stay

Posted May 1, 2017 on Hotels
lovely
Comment from Hotel Management
May 9, 2017 by HotelMgmt, Hotel Management
Thank you for your five-star rating of the Houston Marriott Westchase. We appreciate you taking the time to share your feedback with us and hope to have the chance to welcome you back to our hotel for another stay in the future.
5 out of 5
by Kimberly Parker from Houston TX

beautiful hotel stay

Posted May 1, 2017 on Hotels
my daughters and I loved it
Comment from Hotel Management
May 9, 2017 by HotelMgmt, Hotel Management
It was a pleasure to welcome you and your daughters to our hotel and I’m thrilled that you all enjoyed the time you spend here with us. Your five-star rating is greatly appreciated. Please come back and stay with us again soon at the Houston Marriott Westchase. Thank you.
5 out of 5
by LaQuisha

Family Time In Houston

Posted Apr 30, 2017 on Hotels
This hotel was amazing -- they don't have quiet hours which was appropriate for a family trip ! Staff was friendly and breakfast was amazing ! Pool was nice as well!
Comment from Hotel Management
May 9, 2017 by HotelMgmt, Hotel Management
Our staff was delighted to welcome you to our hotel for a family getaway and I’m thrilled that you had an amazing stay. It’s wonderful to read that you enjoyed spending time at our indoor-outdoor pool and starting your day with our delicious breakfast. We hope you’ll come back and stay with us again soon at the Houston Marriott Westchase. Thank you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2017 on Hotels