Ratings based on 669 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Dec 11, 2017
Pros: neatness
Location: okay
my experience with hotel environment and staff was very good
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Overall nice hotel

Posted Dec 5, 2017
Check-in was easy. Staff was friendly. The room and bathroom were clean. The bed was comfortable. Wi-fi is free. Parking is ample. I stayed two nights and the room was cleaned both days. I would stay here again.
Comment from Hotel Management
Dec 5, 2017 by HotelMgmt, Hotel Management
It sounds like you had the perfect stay, Mary, and it was our pleasure to meet all your expectations of what a great hotel visit should be! We look forward to welcoming you back to the Houston Marriott Westchase the next time you visit our beautiful city. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
It was awesome 👏 I had great 👍 time. Great location.
Comment from Hotel Management
Dec 4, 2017 by HotelMgmt, Hotel Management
Thanks for letting us know what a great time you had! We hope you will stay with us again the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great location.

Posted Dec 3, 2017
Not sure if I was near a staircase, but I could hear a push door opening and closing periodically through the night. Overall, the hotel was great! Jeffrey is an amazing employee who went beyond needed to make sure everything was well.
Comment from Hotel Management
Dec 4, 2017 by HotelMgmt, Hotel Management
Hi Ruben – glad to hear how much you appreciated our location, but sorry that there were some disruptions and we hope that overall they were minimal. We have a stellar team here and Jeffrey will be thrilled to hear what an impact he had on your time with us. Thank you and please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Nice and relaxing

Posted Nov 30, 2017
Greeted by friendly staff! Nice and comfy room. The kids enjoyed the glass elevator. ********************+**********************++++++++++*************************
Comment from Hotel Management
Dec 1, 2017 by HotelMgmt, Hotel Management
Hi, Penelope. We’re thrilled that you and your family had such an enjoyable stay with us. The glass elevator is always a highlight with the kids! We greatly appreciate you taking the time to share your feedback and we hope to welcome you all back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great

Posted Nov 26, 2017
Everyone was great! The staff the room was nice. Really enjoyed our stay
Comment from Hotel Management
Nov 27, 2017 by HotelMgmt, Hotel Management
Thank you for choosing our hotel! It’s wonderful to hear that we met all your expectations and that you were pleased with your accommodations and our friendly staff. We hope to welcome you back to the Houston Marriott Westchase again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Wonderful shower

Posted Nov 13, 2017
Updated shower with rain head. Suites were large and comfortable.
Comment from Hotel Management
Nov 14, 2017 by HotelMgmt, Hotel Management
We’re thrilled that you enjoyed staying in one of our beautiful suites, Sharon, and we thank you for sharing your positive impressions with us. We hope you’ll return for another stay with us at the Houston Marriott Westchase the next time you travel our way!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nome, TX

Dance Convention

Posted Nov 6, 2017
Pros: Location, ballrooms, staff
Cons: A little deep cleaning is needed
Location: Memorial City mall, Harwin street shopping, the Galleria area
We are at the Marriott Westchase every year for a dance convention. The room was nice. OUr only complaint was the tile floor in the shower needed to be bleached. Some of the grout was black from mildew or mold. Also we had to go to the front desk 3 times because our room key kept having to be re-programmed. That was kind of a pain, since elevators were crowded. Other than that everything was great! Great location and super friendly staff!
Comment from Hotel Management
Nov 7, 2017 by HotelMgmt, Hotel Management
Thank you for returning to our hotel each year for your dance convention. We're happy that overall you were pleased with your visit. Your feedback regarding your bathroom and key cards will be looked into by our team. We hope to welcoming you back to the Houston Marriott Westchase again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix, AZ

Beautiful Hotel

Posted Nov 3, 2017
There was enough parking, hotel lobby was beautiful & rooms were updated and modern. Best part are always the pillows 🙌
Comment from Hotel Management
Nov 6, 2017 by HotelMgmt, Hotel Management
Thanks for your wonderful, five-star review, MJ! We’re happy to have impressed you with our spacious atrium style lobby and the comfort of our beautifully updated guestrooms. We hope to welcome you back to the Houston Marriott Westchase again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from hidalgo, tx.

Very nice hotel

Posted Nov 3, 2017
Definitely a good hotel, it will one of my first option to stay again.
Comment from Hotel Management
Nov 3, 2017 by HotelMgmt, Hotel Management
Our team was delighted to welcome you to our hotel, Jose, and it’s great to read that you enjoyed staying with us. We’re thrilled to have become your first choice when visiting the Houston area! We look forward to having you stay with us again soon at the Houston Marriott Westchase! Thank you!