Ratings based on 93 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Richard from Houston

Great Little Home away from home

Posted May 26, 2016 on Hotels
Pleasantly relaxing. The room was fantastic: it's more like an well-kept temporary apartment than a hotel room. The buffet breakfast was very good, better than the Continental fare I usually get. The service was likewise quite good. The layoff was beautiful and functional with both a well-kept pool and a quiet room. Even the bathroom was spacious, clean and well-stocked. Except for poor satellite service and wifi, the place was practically perfect and reasonably priced.
5 out of 5
by Karen

Posted Mar 8, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Kyle, Hotel Management
Hey There Karen! Thank you so much for being part of our Residence Inn Family! We look forward to you coming back soon! All the Best,
4 out of 5
by Carol

Posted Feb 16, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Kyle, Hotel Management
Thanks Carol! It was our pleasure having you stay with us and we truly cant wait to have you back as part of our Residence Inn Family All the Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from f.

Nice place to stay close to everything.

Posted Feb 9, 2016
It was just a beautiful place the front desk was awesome.
Comment from Hotel Management
Feb 12, 2016 by Kyle Metzger, Hotel Management
Hey Derrick, Thank you so much for being a part of our Residence Inn Family! We cant wait to have you back as soon as you can make your way here! All the Best, Kyle
3 out of 5
by JOSE from Carrollton, Tx

Good but should be better

Posted Nov 9, 2015 on Hotels
Everything was fine except for a bad odor in the room, this was reduced by running the A/C but it did not disappear totally. Bed was comfortable. Kitchen couldn't be better. Good hot breakfast. Like the security all around.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
5 out of 5
by DI Michael

Posted Oct 23, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Kyle, Hotel Management
Hey There DI Michael, Thank you for your show of support! We really enjoyed making you part of our Residence Inn Family and hope you find your way back to the Westchase area soon! All the Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

The front desk staff was amazing!

Posted Oct 12, 2015
I forgot the name of the front desk lady. She was amazing! Her customer service skills were outstanding! The hotel is great!
Comment from Hotel Management
Nov 5, 2015 by Kyle Metzger, Hotel Management
Hey Angelia! I have already let the Front Desk know how pleased you were with their service! It was an honor getting to have you here as part of our Residence Inn Westchase Family.. We cant wait to see you again. Thank you again for your kind words! All the Best,
5 out of 5
by James from Dallas

Great Stay, Nice People and Good Food

Posted Oct 5, 2015 on Hotels
Great Stay, no issues and everyone was nice. Breakfast was better than most hotels
Comment from Hotel Management
Jan 9, 2016 by Kyle, Hotel Management
Hey James! Thank you so much for your comments. We truly appreciated you joining our Residence Inn Westchase Family and can't wait to have you back again soon! All the Best,
5 out of 5
by faye from meeker

This is the Place you want to stay!

Posted Aug 20, 2015 on Hotels
This place I stumbled across on a recent business trip...Location is great with restaurants and a grocery store very close. Check-in was quick and painless and the room was well appointed for a Marriott business traveler's needs. What sets this property apart is the management. The manager gave little toys to the kids at breakfast and I saw him checking on the water and towel supply in the workout area. In 30 years of travel, I have never seen a manager so proactive.
Comment from Hotel Management
Oct 31, 2015 by Kyle, Hotel Management
Hey There Faye, Thank you again for all you awesome time you spent just chatting with me! Your feedback has already been put into action and I cant tell you how much I appreciated it. It was such an honor having you as part of our family and we really look forward to seeing you soon! All the Best,