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NOT TOO GOOD THIS TIME, HOUSE KEEPING WAS VERY POOR AND SLOW. WE HAD A BETTER EXPERIENCE LAST YEAR AND WE BELIEVE THIS CAN BE BETTER
We were booked here by Expedia after another hotel we booked ended up being full-- this ended up being a good thing! We were upgraded to the Suite rooms, which were spacious, clean and professional. Location is right on Beltway 8 (Sam Houston tollway) and not far from busy Westheimer road. Price ...
Remodeling was occurring on some floors which made the access difficult at times, but I'm always glad to see upgrades happening so that's a good thing. Bathroom fixtures loose but I'm assuming these rooms get remodeled next. The best thing about the hotel is the staff, especially Megan, the front ...
I stayed there because of a conference, not by choice -- this is an area with a couple big hotels, some large companies nearby (Schlumberger, Cisco), a few strip malls a mile away, a freeway interchange and not much else. It's also an hour away from the airport (or more at rush hour). But the hotel ...
The only thing I could even think of improving is a larger pool area with a hot tub. This hotel was phenomenal. The staff is A+! The hotel is very clean, the rooms are spacious, more than comfortable, and very very nice. Breakfast every morning was such a delight, with so much to choose from! This ...
Staff was incredible!!! We were stuck in Houston due to Hurricane Harvey and the Staff did everything they possibly could to take care of everyone staying with them.
The hotel staff has excellent customer service. Everyone greated me courteously with smiles and prompt service. It is obvious that they care about there guests. I will come back every time I am in Houston.
My husband and I stayed here years ago when we first got back together. So we enjoy every visit we have.
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