Ratings based on 1,495 Verified Reviews

3.1 out of 5
65% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from southern abera

nice hotel close to beach

Posted Nov 19, 2017
Easy to find, friendly staff, good breakfasts, close to west Edmonton mall
Comment from Hotel Management
Nov 21, 2017 by Travelodge Edmonton West, Hotel Management
Thanks a lot Clint, We are excited to welcome you back at Travelodge Edmonton West!
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to West Edmonton mall

Posted Nov 16, 2017
Check in was good. Front desk staff was friendly. Room was clean. Beds were comfy. Pool was not very clean in the corners but it was salt water which was nice. Not the fanciest hotel but was on the cheaper side so you get what you pay for. Overall good expirence
Comment from Hotel Management
Nov 17, 2017 by Beverly, Hotel Management
We appreciate you feedback. I am happy to hear that our staff and the room made your stay comfortable. We will follow up with our pool staff regarding the issue. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan

Nice Hotel close to West Edmonton Mall

Posted Nov 16, 2017
Very happy with our experience with the Travelodge Edmonton West. Great location and easy to find. The only problem we had was we weren't informed of a deposit being required during our stay. We would definitely stay there again.
Comment from Hotel Management
Nov 17, 2017 by Beverly, Hotel Management
Thank you Nicole for taking some of your time to give us a feedback. I am happy to hear that you have enjoyed your stay with us. We will work closely with Expedia to provide more information regarding the deposit. Thank you for letting us know.
1 out of 5
by A verified traveler

VERY BAD EXPERIANCE

Posted Nov 1, 2017
I do not recomend this hotel. The staff is rude. The hotel is smelly and the rooms are not clean.
Comment from Hotel Management
Nov 3, 2017 by General Manager - Lori Bitinsky, Hotel Management
Thank you for sharing your experience, we appreciate that you took the time to write a review for your recent stay and we are truly sorry that we did not live up to your expectations. I will be sure to communicate your comments with our Front Desk & Housekeeping Managers. If you would like to share the details of your experience with me, I invite you to contact me at the hotel at your convenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the west edmonton mall

Posted Oct 30, 2017
Was nice 2 days stay in hotel overall the room was nice the breakfast was very good and I will stay in this hotel again and I will definitely recommend to everyone for sure thanks.
Comment from Hotel Management
Oct 31, 2017 by Lori B, Hotel Management
Thank you for reviewing our hotel! I’m happy to see we provided you with a comfortable experience while you stayed with us. Our complimentary breakfast is a something that we’ve just recently started providing & I appreciate hearing your feedback about it. I appreciate your recommendations & hope to see you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna, BC

Nice hotel, close to amenities

Posted Oct 28, 2017
Pros: I really liked the fact that they kept and tidied up my room on a daily basis and that they had lots of parking
Cons: I would suggest newer top bedding like the comforters. They look a little dated and not very appealing. Perhaps better towels as well
Overall it was a great deal for the price I paid. The staff was friendly, the complimentary breakfast was nice to have an convenient. The staff came and cleaned my room everyday. There was lots of parking. I found more value in the money spent here and what was included in the price compared to other cities where I'll spend a ton more and get half the value. I would come and stay here again
Comment from Hotel Management
Oct 31, 2017 by Lori B, Hotel Management
Thank you, Amanda, for taking the time to review our hotel. I’m happy to see our housekeeping associates provided you with a clean, comfortable stay. I will follow up with our housekeeping manager about the blanket & towels to ensure the product we’re using in our guest rooms is in good condition. The complimentary breakfast we offer is a new amenity that we recently started providing and I’m happy to see it added value to your experience with us. I appreciate all your feedback Amanda, and we certainly hope to see you stay with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Camrose

Great price

Posted Oct 28, 2017
Pros: Location
Cons: n/a
Location: Close to restaurants and shopping. Also very close to WEM.
Had to secure a last minute accommodations. Great location with great pricing.
Comment from Hotel Management
Oct 31, 2017 by Lori B, Hotel Management
Thank you, Moose, for writing your review. I’m happy to see we could accommodate your last-minute booking requirements during your trip to Edmonton. We hope to have you stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Peace counrty

Good for the price

Posted Oct 24, 2017
Everyis close this hotel. West Edmonton Mall just down the road.
Comment from Hotel Management
Oct 25, 2017 by Lori B, Hotel Management
Thank you Bill for your review. I'm happy to see you enjoyed your stay with us and that our location was convenient for your shopping needs during your trip to Edmonton. I hope to see you stay with us again!
3 out of 5
by A verified traveler from Calgary

ok hotel

Posted Oct 10, 2017
staff not very friendly, pool closes by 10 so was unable to use pool.
Comment from Hotel Management
Oct 17, 2017 by Beverly, Hotel Management
Thank you Char for your feedback. Sorry to hear that you weren't able to use our pool. It does open from 8:30 am to 10:00 pm. We will follow up with our associates regarding the issue. Thank you for letting us know.
1 out of 5
by A verified traveler from prince grorge

room sucked

Posted Oct 10, 2017
I never complain but never again. Dog across hall woke us up 2 out of threee days. Water slide sucked. Free breakfast was the worst so far. Parking was horrible overall very disappointing for the money spent.
Comment from Hotel Management
Oct 17, 2017 by Beverly, Hotel Management
Thank you Shawn for taking your time to give us a feedback. Sorry to hear about your stay. We will take a note of your comments and will work on it. Thank you for letting us know.