Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
60% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Andrew from Silverlakes Pretoria

Great stay

Posted Mar 28, 2016 on Hotels
The hotel and staff were fantastic from the day we arrived They need to improve the quality of the food Breakfast is not up to standard and no cuppocino, latte etc only filter coffee
3 out of 5
by Fabio from Cape Town

Great hotel. Excellent rooms no bar service at poo

Posted Nov 5, 2015 on Hotels
The hotel and rooms were excellent, but even though they had a separate pool for kids, it does not feel like they really cater for them. You just get the feeling when walking around that this is more of a destination for the 50+ age group. For instance there is a pool directly outside the spa area but there is no one to serve any cocktails etc.
4 out of 5
by A verified traveler from UK

Good lakeside facility

Posted Oct 20, 2015
Pros: Lakeside position. Room size and flexibility. Garden. Panoramic restaurant.
Cons: The approach just before the entrance and the long corridors to the rooms - these need updating and more fenestration. Gym equipment needs renewing.
Location: Within a short ride to Knysna which we found to be the best town location on the garden route
Whilst the hotel is a little outdated it has much to offer, The rooms in particular are very large and have good facilities including the option to cater for yourself if you wish. The garden which is situated between the complex and the lake is a real bonus as is the lake itself. The positioning of the restaurant and the swimming pool is great as one can enjoy wonderful views across the lake and beyond whilst eating or exercising. Value for money was also particularly good. The location is good for exploring this central part of the garden route. We were well catered for and everyone was very helpful and friendly.
5 out of 5
by Uwe from Kiel

Hidden Jewel

Posted Sep 16, 2015 on Hotels
100 m2 Suite (Wohn-/ Eßzi. / Küche, Schlafzi., 2 Bäder, Terrasse mit Tisch, Stühlen, Liegen) zum Schnäppchenpreis. Sehr wohnlich eingerichtet. Mit Klimaanlagen in den Zimmern auch im Winter gut beheizbar. Frühstück, das keine Wünsche offen ließ, kostenlose Autowäsche. Schöne Gartenanlage direkt am See. Nächster Ort mit Infrastruktur und Strand (Sedgefield) ca. 3 km entfernt. Wir kommen wieder.
2 out of 5
by Andrea from Canada

Below average

Posted Aug 31, 2015 on Hotels
Nothing special for the price, a little run down, staff was nice. Resort is right across from highway so you see traffic across lake. There is wifi in all rooms. Not much to do at the resort itself, you have to drive to do anything. Everything very outdated such as tv and decor.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 4, 2015 on Hotels
1 out of 5
by A verified traveler from london

Actually didn't stay as no wifi connection

Posted Feb 14, 2015
Pros: Nothing
Cons: Everything
Location: Too near major road
Manager apologized for lack of wifi and to be fair said no cancellation charges would apply. Place very run down....very tired. Needs to be knocked down and start again . Not as per website pics.
2 out of 5
by A verified traveler from Troyes

trop cher pour seulement une vue sur le lac

Posted Feb 11, 2015
Pros: la vue
Cons: qualité de l'accueil, offre petit dejeuner et repas
Location: Rester sur Knysha (route à tester pour une course de côte) belle entrée du lagon , île etc...
Aide téléphone pour trouver désagréable, dépose bagage inconfortable, avions l'impression de déranger, chambre en décaler avec marches donc chargé même avec porteur, accès pas pratique. Belle vue , suite grande et spacieuse, propre mais le cadre ne justifiait pas un tel prix surtout avec une offre restaurant le soir et une petit déjeuner aussi "pauvre". Pas d'eau dans la chambre pas de wifi qui marchait!!. Nous avons testé plus de 5 hôtels avant et là 147 €+ repas, pour cela j'avoue que cela ne valait pas plus de la moitité
5 out of 5
by Jonathan from Johannesburg

awesome

Posted Dec 9, 2014 on Hotels
Incredible place. Stayed with small kids on business / vacation combo. Villas incredible with advantages if self catering and full 5 star hotel services. Great kids stuff and adults spa. So good we going back!
5 out of 5
by Tali from Israel

Amaizing place

Posted Nov 13, 2014 on Hotels
Amazing hotel, breathtaking view, great service. Fantastic stay!