Terrace/patio

Reviews of Plettenberg Park Hotel & Spa

5 out of 5
Plettenberg Park Hotel & Spa
4 Robberg Road, Plettenberg Bay, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 32 reviews" "
Rating 8 - Good. 2 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel for a relaxing and pampered stay
Superb location, spectacular coastline, great food, divine spa (according to my wife). Must try end rooms (like 209) with shower overlooking the rugged Indian Ocean coast.

10/10 Excellent

Rosemary, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
When we arrived there they had no knowledge of our stay. They were renovating and were not taking bookings. They immediately prepared a room and got a chef in to make dinner for us. The staff went out of their way to make our stay comfortable. We will definitely be back as they once again proved that the client comes first.

10/10 Excellent

Vasiliki Lilianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nicole, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm and elegant
The Plettenberg Park is extra-ordinary. It's one of the few places in the world with true magic. My second trip, and it was even better this year. The building itself is contemporary and beautiful, set high up on the cliffs with just the ocean roaring on one side and a nature reserve on the other. The food, delicious and prepared with love. It's the people that welcome you into their family with genuine kindness, happiness and humour that make it very, very hard to leave. This could be my favourite place on earth!

8/10 Good

Joerg

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Gery, Cape Town

Liked: Cleanliness, staff & service, room comfort
Great view of the sea below
This is the no 1 rated hotel in Plet? Not to my mind, I'm sorry. Being situated on a cliff is only great when the weather is good, otherwise you are slap bang in the face of the wind and the rain. To ring for entry into the property you have to get out of your car (in our case in the rain), the dirt road isn't too well kept. On Sunday morning the hotel ran out of water halfway through my shower! Door lock didn't work. Food was good, view spectacular when the weather changed for the better. Staff very friendly, but technical staff took their time.

10/10 Excellent

Jess, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unforgettable experience!
The Plettenberg Park Hotel and Spa is a unique experience that you won't easily forget. The staff and setting are outstanding. The facilities are extremely well maintained and the spa must be experienced. Every detail has been considered and nothing is too much trouble.

6/10 Okay

Verified traveler

Disliked: Cleanliness
The veiw from our room was amazing. the staff was excellent. The Spa had no privacy. Transparent glass windows.The spa was very cold. No room temperature control and the electricity kept going off. The therapist was excellent. The let down for me was the food. I was served pork-I dont eat pork. Sadly I ordered fish. Gave my order 3 times to the waiter and he could not get it right. He blamed the kitchen staff.The hotel was very empty. I would have liked a gym facility.

10/10 Excellent

Lynette, Rochester New York

Liked: Cleanliness, staff & service, room comfort
Superb setting
Wonderful staff, beautiful setting, we would definitely go back

8/10 Good

Charlie C., Botswana

Liked: Cleanliness, staff & service, room comfort
good room size, view fantastic of coast
Hotel needs an enclosed bar area to relax when weather is bad. Food menu needs to be more extensive. Otherwise very comfortable.

10/10 Excellent

Alexandra M, Kingston-upon-Thames

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a lovely stay. Will aim to come back.

10/10 Excellent

Alexandra M, Kingston-upon-Thames

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely stay
We originally booked one night as part of our journey down from Cape Town to Port Elizabeth but we enjoyed our stay so much that we arranged to stay another night on our return journey. Lovely views, particularly enjoyed the view from the shower. During our second stay we were also invited to use the jacuzzi- I'm not sure how many guests take up this offer, but it did look like there could have been sand/similar in it. We used it anyway, and it was very pleasant, but it would have been nicer if it was completely clean. Similarly, we didn't use the pool, but it looked like it too had sand in it. The hotel is on a cliff overlooking the sea and some sand is to be expected.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible room and view

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rhoma Lombaard, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
One of the best hotels in the world , stunning views , excellent service ,

10/10 Excellent

Denzil, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, if you want a quiet special spot
Management and staff made a real effort to make us feel welcome and the attentive GM was happy to upgrade our room to one with a sea view. What a location outside of the bustle of plett. Nestled on the cliff side near robberg it has a private 'beach' area below. While dinner was a bit disappointing given 5 star rating, breakfast was excellent. Overall a great stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting away from it all
Escape into a luxury retreat away from the crowds. Great views, great service, lovely setting. Two things, website could be clearer on dining options, they do a full service dinner menu albeit a set menu and the room we had being dual aspect got a lot of sun and was hot and there is no aircon like many upscale SA hotels! Overall v good

10/10 Excellent

Fiona, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb views
Fab hotel, complete luxury and couldn't fault a thing. Views from the room were superb we sat and watched whales from the balcony. It is a bit out of Plettenberg bay and I'm not sure about access without a car, but the location itself is stunning so we were ok with not being near the town. Staff were excellent and service couldn't be faulted, we went to ask about where we could get a car wash (after some off road driving) to be told it had already been done for us. Expensive location but def worth the treat for few nights of our honeymoon.

10/10 Excellent

PrueD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning scenery
We had a wonderful time, unfortunately too short a stay.Highly recommend anyone to visit.

10/10 Excellent

Erez, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, great service
The view from the hotel is just amazing. We had great time relaxing at the hotel spa as well as exploring the gorgeous route to the beach nearby. The hotel staff and manager were amazingly helpful, doing everything to make our stay unforgettable. We thank them for the great time at the hotel.

10/10 Excellent

Anita and Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South Africa vacation
My husband spend only a single, glorious night at the Plettenberg Park in February 2013. We were met with warm towels and juice in the parking lot by Kyle and Michelle. They were warm and hospitiable and did everything they could to make our stay pleasurable. The facility and it's location are exquisite. Being from the US, we can only hope to stay at the Plettenberg Park again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couples
Fantastic hotel - one of the best I have stayed in anywhere. The only dowside is that, whilst the food is great, the menu is limited for dinner and it is a drive into Plattenburg Bay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elegante e lussuoso hotel sulla scogliera
molto positiva. hotel con 10 camere (suite) molto confortevole e curato con vista sul mare dall'alto della scogliera e all'interno di un parco selvaggio. ottimo anche il cibo

10/10 Excellent

Christopher, Hannover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafter Ausblick
Super Ausblick, exzellentes Restaurant, nettes Personal, traumhafter Sonnenuntergang

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Außergewöhnliches Hotel
Obwohl die Lage etwas abseits vom Geschehen ist, war dieses Hotel genau das Richtige um uns nach unserer Rundreise zu erholen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit großartigem Ausblick
Sehr aufmerksames Personal, das Frühstück unübertroffen. Das Spa ist nur zu empfehlen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spitzenklasse
Ein Spitzenhotel mit hervorragendem Service und atemberaubender Aussicht

10/10 Excellent

Karin, Bassum

Liked: Staff & service, property conditions & facilities, room comfort
Das Paradies
das Paradies auf Erden, einer Vollglasdusche mit blick auf das Meer,im Zimmer brannte abends der Kamin und alle Kerzen,sodass man nach dem wunderbaren Spa und dem Dinner(dank an Angie,Starköchin)sich keinen wunderbareren Ort auf der Welt vorstellen konnte.Dank an Alle dort!!

10/10 Excellent

Eva, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhotel direkt an den Klippen überm Meer
Wunderschönes Zimmer mit toller Einrichtung und richtig viel Platz! Mit offenem Kamin und Dusche mit direktem Meerblick! Zur Begrüßung waren Kerzen und der Kamin im Zimmer angemacht worden und wir sehr herzlich begrüßt worden. Dieses Hotel verdient auf alle Fälle fünf Sterne! Preis-Leistung ist hervorragend! Sehr zu empfehlen!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel in fantastischer Lage
4 Übernachtungen im September 2014

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nadine Dreyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhe in traumhafter Einsamkeit
Das Hotel war zunächst schwer zu finden. Es liegt weit abseits vom Weg auf Felsklippen direkt über dem Meer. Es handelt sich um ein umgebautes Privathaus mit ca. 10 Hotelzimmern. Die Einrichtung ist hell, freundlich und sauber mit viel weiß und Glas.Die Mitarbeiter sind sehr bemüht und freundlich. Beim Abendessen fühlt man sich wie in seinem privaten Wohnzimmer mit liebevollem Service. Die Küche ist durch eine junge motivierte Köchin vertreten, welche sehr schmackhaft, aber teilweise noch ausbaufähig ist. Duch die wunderschöne Atmosphere sieht man gerne über zu bißfestes Gemüse oder eine etwas zu fest gewordene Schokoladentard hinweg. Die Terasse und der Blick aus den Zimmern sind ein Traum. Abends werden liebevoll Kerzen in den Zimmern angezündet. Insgesamt ein wünderschöner Aufenthalt, wenn man die Ruhe und Entfernung zu Plettenberg Bay zu schätzen weiß.