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Get an overview of this hotelWaterfront hotel with marina and full-service spa

Location

Situated on the waterfront, this hotel is within a 15-minute walk of Knysna Quays and Pledge Nature Reserve. Knysna Elephant Park and Knysna Golf Club are also within 3 mi (5 km).

Hotel Features

A marina, a full-service spa, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a bar/lounge, and self parking.

Room Amenities

All 123 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include room service, free newspapers, and in-room massages.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Protea Hotel Knysna Quays features a marina and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This Knysna hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Parking is available onsite for a surcharge.

Protea Hotel Knysna Quays has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Computer station 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Marina on site 
  • Multilingual staff 
  • Number of floors - 3 
  • One meeting room 
  • Outdoor pool 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Spa services on site 
  • Spa treatment room(s) 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 123 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • LCD TV 
  • Phone 
  • Refrigerator 
  • Room service (limited hours) 
  • Satellite TV service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Breakfast Restaurant - Overlooking the pool, this restaurant serves breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Golf lessons available nearby 
  • Rock climbing nearby 
  • Ziplining nearby 
  • Boat tours nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Roll-in shower 
  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the hotel:
  • A 1 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: ZAR 185 per person (approximately)
  • Airport shuttle fee: ZAR 550 per vehicle (one way)
  • Self parking fee: ZAR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Knysna Protea Hotel
  • Knysna Protea Hotel Quays
  • Knysna Quays Protea Hotel
  • Protea Hotel Knysna
  • Protea Hotel Knysna Quays
  • Protea Hotel Quays
  • Protea Hotel Quays Knysna
  • Protea Knysna Quays
  • Protea Quays
  • Quays Knysna

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.


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