Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Washington, DC

Wouldn't go back

Posted Mar 3, 2015
Staff not particularly helpful (told us they didn't have a luggage cart, then we found one a few meters away), room small but clean. Not in a particularly exciting area. Adequate, but there are other places in the area for a comparable price that are much nicer.
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Dear Laura Thank you for your review on Expedia. We are very sorry about the wrong information your were given about no luggage cart - we luggage carts and gentlemen that will assist you with your luggage. We will be looking into this as this is unacceptable and certainly not the norm. We find most guest choose our quaint hotel as they find the location so convenient - close to restaurants, shops, banks etc. Many within walking distance.
3 out of 5
Recommended
for Getaway With Friends
by Linda from Wetherby

Protea hotel OK for a stopover

Posted Feb 16, 2015 on Hotels
Not a particularly good example of a Protea hotel but OK for a stopover. The staff and reception area were good but the room was a bit worn and in need of a make-over.
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Dear Linda We appreciate your comments on Expedia. The great news is that we have undergone a refurbishment programme since yu were here and we hope that you wil have an opportunity to return and experience our hospitality again!
5 out of 5
Recommended
for Personal Event
by David Francis from Halifax

Location Location George

Posted Feb 4, 2015 on Hotels
Ideal location in George Excellent buffet breakfast Free Wi-Fi Would stay again
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Dear David Thank you for taking the time to place your reviews on Expedia. We are so pleased you had such a good stay. We are fortunate that we have a great chef and our location perfect for guests who want to walk to restaurants, shops or banks. We look forward to your return.
3 out of 5
Recommended
for Everyone
by A verified traveler

Gute Lage im Innenstadtbereich von George.

Posted Dec 14, 2014
Pros: Sehr gute, schnelle WLAN Anbindung. Bis 500MBit/Tag sind frei. Nicht verbrauchter Anteil wurde auf den nächsten Tag übertragen.
Cons: kA
Location: Das Hotel befindet sich an einer der Hauptverkehrsstraßen. Ich würde es Innenstadtbereich nennen. Mindestens 10 Restaurants sich in der Nähe.
Das Hotel entspricht eher unserer Kategorie mit 2 Sternen. Das Hotel hat ca. 50 Zimmer. Es ist sauber, alles war ok und ohne Beanstandung. Für den einstündigen Stromausfall, der zur Zeit in Südafrika geplant durchgeführt wird, kann das Personal nichts. Das Personal ist freundlich, zuverlässig und entgegenkommend. Ich würde das Hotel eher empfehlen und auch selbst wieder buchen. Für ein Full English Breakfast haben wir pro Person und Tag 145 Rand bezahlt, was ungefähr 10,80€ entsprach.
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Thank you Anonymous for your reviews. We appreciate the time you have taken. We are pleased to advise that our hotel has been through a renovation and would love to welcome you back.
4 out of 5
Recommended
for Families
by Heinz from Wien

Ruhig und bequem

Posted Dec 1, 2014 on Hotels
Sehr zentral gelegenes Hotel. Bestens geeignet für einen Kurz-Aufenthalt. Sehr guter Service.
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Thank you for your comments. We certainly are fortunate that we are so centrally located and pleased that you experienced good service. Please know that we have gone through a refurbishment programme and would love to welcome you back to show you our facilities.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2014 on Hotels
4 out of 5
Recommended
by The Common Man from Cape Town

Did the trick

Posted Mar 6, 2014 on Hotels
Was charged with organising a golf tour for 8 persons and we needed somewhere to get our heads down for the night. This hotel proved to be more than adequate and very reasonable value. Situated in the middle of George with a number of restaurants nearby the only criticism that came back to me is that the electrics in some of the rooms need a bit of TLC. Otherwise, fine and would use again
Comment from Hotel Management
Sep 27, 2014 by Gail, Hotel Management
We are so pleased that you enjoyed your stay. We are aware of one or two little faults but are in the process of redecorating all the rooms and this is one of the factors that are part of the updating process. We appreciate your comments. Protea Hotel Outeniqua Management
3 out of 5
Recommended
for Families
by Tshepiso from Johannesburg

Pleasant stay

Posted Mar 5, 2014 on Hotels
Good property overall, but bathroom needs a refurb.
Comment from Hotel Management
Sep 27, 2014 by Gail, Hotel Management
We appreciate your response and want to thank you for your support. Protea Hotel Outeniqua Management
4 out of 5
Recommended
for Business Travelers
by Du Toit from Durban

Posted Jan 21, 2014 on Hotels
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Thank you for your grading of our quaint hotel. We are now boasting refreshed rooms and public areas so please do visit again soon!
1 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 6, 2014 on Hotels
Will not recommend to anyone
Comment from Hotel Management
Jul 13, 2015 by Gail, Hotel Management
Unfortunately there are no comments to respond to