Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews of Simola Hotel, Country Club & Spa

5 out of 5
Simola Hotel, Country Club & Spa
No. 1 Old Cape Road, Knysna, Western Cape

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 139 reviews" "
Rating 8 - Good. 33 out of 139 reviews" "
Rating 6 - Okay. 6 out of 139 reviews" "
Rating 4 - Poor. 3 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ibrahima, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic time
The best place in Knysna. The view, the space of the apartment and the service are excellent. The only thing that the there is no slippers, no bathrobe, no iron and iron board (unless you request), the quality of soap and shampoo is bad. However overall it is fantastic and worth
Stayed 3 nights in Aug 2023

8/10 Good

Hannah

Stayed 3 nights in Jun 2023

8/10 Good

MISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

8/10 Good

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

MISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

WY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Getaway
We enjoyed the golf, facilities, views, bird life, clean air and insect sounds. Overall fantastic place to stay. Will definitely return. Areas for improvement- bedroom did not have wifi connection. Need recycling bins and full smart tv options. Twice food for room service was cold.
View from patio !
Stayed 4 nights in Feb 2022

6/10 Okay

CHRISTINE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a pleasant stay at Simola because the staff is friendly and professional. The hotel also provides with many amenities (golf, spa, indoor and outdoor pools, restaurants, bar, a few activities) so it's very convenient. The suites are spacious and the views were gorgeous. The breakfast is very good, rich, complete. However, we regret the cleaning wasn't up to the standards of the hotel and renowned golf course. Also the outdoor pool isn't heated though we couldn't enjoy it because it was too chilly, it's a shame for such a big hotel.
Stayed 5 nights in Jan 2022

10/10 Excellent

Joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
The experience from beginning to end was excellent.
Stayed 3 nights in Dec 2021

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 9 nights in Aug 2021
Response from Roxanne Marais on Aug 30, 2021
Dear James, Our warmest greetings from Simola Hotel. Thank you for your wonderful feedback. We look forward to welcoming you Home to Simola again soon. Kindest regards, Roxanne Marais and The Simola Team

10/10 Excellent

Bashier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

M R

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2020

10/10 Excellent

Jblaze9, Johannesburg, South Africa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing, we were there for our honeymoon and the suite had everything — great views of the mountain and water in the distance, a gas grill for a cookout, a fireplace and full kitchen. We loved it.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning with great views
Absolutely amazing. Rooms very spacious. Peaceful, tranquil and extraordinary views. Would definitely visit here again
Stayed 2 nights in Mar 2020
Response from Tracy Featherstone on Mar 24, 2020
Good day, Thank you for choosing to stay at Simola Hotel Country Club & Spa and for your positive feedback. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained Golf Resort with large apartment on a B&B basis. Good choice at breakfast in the main dining room. Evening dinner was very good and well priced. The views over the course and right out to Knysna Heads are terrific. Played a round of golf - tricky course but bunker sand was very shallow and hard. We got a very good room rate as the hotel had had a lot of cancellations from Asia due to coronovirus and were doing “specials”.
Stayed 3 nights in Feb 2020
Response from Tracy Featherstone on Mar 8, 2020
Good day, Thank you for choosing to stay at Simola Hotel Country Club & Spa and for your positive feedback. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Ashwinmalde, London, uk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good golf, clean room and happy to recommend Simola to others.
Stayed 4 nights in Feb 2020
Response from Simola on Feb 15, 2020
Dear Ashwinmalde, Thank you for choosing to stay at Simola Hotel Country Club & Spa and for your positive feedback. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5***** luxury
Amazing hotel beautiful rooms and grounds
Stayed 3 nights in Jan 2020
Response from Tracy Featherstone on Jan 14, 2020
Dear Mark, Thank you for choosing to stay at Simola Hotel, Country Club & Spa and for your positive feedback. We look forward to welcoming you back to Simola. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was fantastic - really good size and well proportioned rooms. Spectacular views. Fantastic golf course and when we were there, not too busy - book ahead though as there may be competitions on. Very friendly staff, especially in the bar and restaurant ( evening meals) Good quality of food if you decide to eat in the restaurants - nevertheless, very good self catering facilities also should you prefer.
Stayed 4 nights in Dec 2019
Response from Tracy Featherstone on Dec 30, 2019
Good day, Thank you for choosing to stay at Simola Hotel Country Club & Spa and for the positive feed back. We look forward to welcoming you back to Simola in the future. Should you require any additional information please do not hesitate to contact me. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb view nive executive one bedroom siute at the top
Stayed 2 nights in Sep 2019
Response from Tracy Featherstone on Sep 22, 2019
Good day, Thank you for choosing to stay at Simola Hotel, Country Club & Spa and for your positive feedback. We value all feedback to ensure a memorable stay for all our guests. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Nomagcisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding, enjoyed the facilities , would give 10/10 , would live to go back for longer period. thank you
Stayed 3 nights in Aug 2019
Response from Tracy Featherstone on Sep 5, 2019
Dear Nomagcisa, Thank you for choosing to stay at Simola Hotel, Country Club & Spa and for your positive feedback. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, slightly away from knysna but we were driving so no issues, river club is absolutely fantastic
Stayed 2 nights in Aug 2019
Response from Tracy Featherstone on Sep 2, 2019
Good day, Thank you for choosing to stay at Simola Hotel, Country Club & Spa and for the positive feed back. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knysna = Simola
Simola only place to stay in knysna ,
Stayed 1 night in Aug 2019
Response from Tracy Featherstone on Aug 14, 2019
Dear Iris, Thank you for choosing to stay at Simola Hotel, Country Club & Spa and for your positive feedback. We look forward to welcoming you back to Simola in the future. Many Thanks & Kind Regard Tracy Featherstone / Reservations Manager (044) 302-9600

6/10 Okay

Nico

Liked: Cleanliness, property conditions & facilities, room comfort
Five stars - except the reservations department!
Wonderful property spoilt by reservation which went embarrassingly wrong. Group arrived with all wrong names, could not check in as a result and reservationist just blames Hotels.com. In fact, stated that she does not understand what I am unhappy about! Very poorly handled - not what you expect of this type of establishment.
Stayed 1 night in Aug 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place
Loved our stay at Simola. It was more than we expected when we realised we were staying in a very spacious suite with a stunning view. The food in the restaurant was extremely good as was the service. The round of golf on the beautiful course capped off a great few nights.
Stayed 2 nights in Aug 2019

6/10 Okay

Feras

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Need maintenance
Everything was OK but they couldn't fix the Cold water problem , the dinner at the hotel restaurant was not good
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location. Execellent dining room, room had all amenities.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and beautiful food. Staff are excellent.
Stayed 2 nights in Jul 2019

10/10 Excellent

JOHNLYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel with some fantastic views. Rooms are very comfortable and staff always extra polite and friendly. Lovely vibe all around. Only improvement I could give is upgrade the pillows..
Stayed 1 night in Jul 2019

10/10 Excellent

Illona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, spectacular views looking down to tge town
Stayed 1 night in Jun 2019

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scales family
Enjoyed our stay very good accomodation clean and comfortable. Breakfast excellent selection evening meal rather disappointed average food need to have children menu's far to large portion from main menu so wasted a lot.
Stayed 2 nights in Jul 2019

10/10 Excellent

Oriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Visitors of other persons in the building shouted us awake saterday morning.? Children upstairs stamped on the floor saterday afternoon interrupting afternoon nap. Saterday was not restful. Otherwise all staff was extremely friendly and helpful. The hotel and rooms is beautiful. Breakfast was good. Thank you
Stayed 2 nights in Jun 2019

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Santie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knysna halfmarathon weekend
Staff are very friendly and helpful. Amazing setting and accommodation
Stayed 4 nights in Jun 2019

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knysna Half marathon weekend stay
The service was great, the room was awesome. The aircon didn't work though. Great views from the restaurant area. Amazing spa experience.
Stayed 3 nights in Jun 2019

8/10 Good

Shaun

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Hotel, Room & Views
The weekend didn't get off to the best start ... I specifically booked for a room with a balcony and view of the golf course, but was put into a dark, bottom corner room with a view of a garden wall. I did complain to the front desk, and after 20 minutes I was moved to a room that I had originally wanted/booked (coincidentally the same room as I stayed in the previous year). From what I understand, it wasn't entirely the Hotels fault, but they need to find a better way to handle their bookings and customer service. I should get what I paid for. The new room was very nice, very clean and had the most amazing views. Breakfast was very nice, though they were very slow to replenish items that ran out on the buffet. I will return again, and would recommend staying here, there are just a few small things for them to work on.
Stayed 2 nights in Jun 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with amazing views. Great breakfast. Good value for money
Stayed 4 nights in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Service
As always a great stay. Top 5 star service. Tracey, to you and the team , thanks for sorting out the room for us. Simola team as usual always on top of their game. This has to be the best golfing destination in the country. See you soon
Stayed 3 nights in Jun 2019

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
A delightful experience all round except that children are not permitted in the Spa -unfortunate for children who enjoy a little pampering!
Stayed 1 night in May 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simola stopover
Excellent all round, a large lovely one bedroom apartment with everything you could possibly need other than a washing machine - but for this they offer a laundry pick up service . The restaurant food was very good , and we tried several different dishes all excellent and large helping i suggest you miss out on starters unless you have a Huge appetite! The breakfast which was included was a full selection of cold and hot foods delicious .
Stayed 2 nights in May 2019
Response from GM on May 20, 2019
Thank you

8/10 Good

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is amazing
We wished we could have stayed here longer. Food was amazing, breakfast was one of the best, rooms are massive and modern, staff very friendly and accommodating, views are spectacular.
Stayed 1 night in Apr 2019
Response from Reservations on May 1, 2019
Dear Kaley, Thank you for your positive feedback and staying at Simola Hotel. We looking forward to welcoming you again. Many thanks Zita Stuurman| Simola Reservations T: +27 (0)44 302 9600 F: +27 (0)44 302 9601 www.simola.co.za

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019