Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
Babysitting or childcare (surcharge)

Location

This family-friendly Wilderness hotel is located in the historical district, within 2 mi (3 km) of Wilderness Lagoon and Wilderness National Park. Garden Route Botanical Garden and Victoria Bay Beach are also within 12 mi (20 km).

Hotel Features

This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 155 rooms offer comforts like Select Comfort beds and premium bedding, plus free WiFi and flat-screen TVs with satellite channels. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The Wilderness Hotel features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle during limited hours and an area shuttle. Onsite self parking is complimentary.

The Wilderness Hotel has designated areas for smoking.

  • Picnic area 
  • Express check-in 
  • Number of outdoor pools - 2 
  • Babysitting or childcare 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Porter/bellhop 
  • Express check-out 
  • Restaurant 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Terrace 
  • Luggage storage 
  • Supervised childcare/activities 
  • Concierge services 
  • Designated smoking areas 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 155 
  • Number of floors - 2 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Tennis on site 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 3 
  • Full-service spa 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Meeting rooms 5 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Free parking nearby 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Miniature golf on site  
  • Refrigerator (on request)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • Free weekday newspaper 
  • Premium TV channels 
  • Free bottled water 
  • Premium bedding 
  • Air conditioning 
  • Coffee/tea maker 
  • Refrigerator (on request) 
  • Flat-panel TV 
  • Free WiFi 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Connecting/adjoining rooms available 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Room service (limited hours) 
  • Sleep Number by Select Comfort mattress 

Where to Eat

Buffet breakfasts are available for a surcharge.

The Wilderness Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with outdoor tennis courts and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Miniature golf on site 
  • Golfing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Playground on site 
  • Racquetball/squash on site 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 

Spa Services

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Mud bath in spa 
  • Deep tissue massage 
  • Swedish massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Minimum age to access spa is 10 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
Only service animals are allowed
No rollaway/extra beds available
No elevators
Debit cards not accepted

Fees

You'll be asked to pay the following charges at the property:
  • Shuttle transfer per adult: ZAR 250 (one way)
The charges below are included in your overall room price:
  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Internet access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between ZAR 95 and ZAR 130 for adults, ZAR 60 and ZAR 130 for children (approximately)
  • Airport shuttle fee: ZAR 280 per vehicle (one way)
  • Facilities fee: ZAR 30 per person, per day and includes use of:
- Fitness facilities
- Sauna
- Spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Wilderness
  • Protea Wilderness Hotel
  • Wilderness Hotel Wilderness
  • Protea Hotel Wilderness

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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