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Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

Location

This family-friendly Wilderness hotel is located in the historical district, within 2 mi (3 km) of Victoria Bay Beach and Wilderness National Park. Garden Route Botanical Garden is 9.5 mi (15.3 km) away.

Hotel Features

This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 155 rooms offer comforts like Select Comfort beds and premium bedding, plus room service and flat-screen TVs with satellite channels. Guests will also find coffee makers, free weekday newspapers, and free bottled water.

Hotel Amenities

Hotel Amenities

The Wilderness Hotel features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

The Wilderness Hotel has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • 24-hour front desk 
  • Number of bars/lounges - 3 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Billiards or pool table 
  • Free WiFi 
  • Children's club 
  • Total number of rooms - 155 
  • Number of floors - 2 
  • Meeting rooms 5 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Picnic area 
  • Luggage storage 
  • Free parking nearby 
  • Outdoor tennis courts - 2 
  • Area shuttle (surcharge) 
  • Free self parking 
  • Spa services on site 
  • Supervised childcare/activities 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Number of outdoor pools - 2 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Tennis on site 
  • Sauna 
  • Number of buildings/towers - 1 
  • Steam room 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Miniature golf on site  
  • Refrigerator (on request)  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • Free weekday newspaper 
  • Premium TV channels 
  • Free bottled water 
  • Premium bedding 
  • Air conditioning 
  • Coffee/tea maker 
  • Refrigerator (on request) 
  • Flat-panel TV 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Room service (limited hours) 
  • Sleep Number by Select Comfort mattress 

Where to Eat

Buffet breakfasts are available for a surcharge.

The Wilderness Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with outdoor tennis courts and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Rafting nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Miniature golf on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 10 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

Debit cards not accepted

Only service animals are allowed

No rollaway/extra beds available

No elevators

Fees

You'll be asked to pay the following charges at the hotel:
  • Shuttle transfer per adult: ZAR 250 (one way)
The charges below are included in your overall room price:
  • Resort fee
The hotel resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Internet access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between ZAR 95 and ZAR 130 for adults, ZAR 60 and ZAR 130 for children (approximately)
  • Airport shuttle fee: ZAR 280 per vehicle (one way)
  • Facilities fee: ZAR 30 per person, per day and includes use of:
- Fitness facilities
- Sauna
- Spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.


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