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Reviews of Under Milkwood Resort

3 out of 5
Under Milkwood Resort
13 George Rex Drive, The Heads, Knysna, Western Cape

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 4 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, room comfort
Scenic spot
Scenic spot on nice waterfront. Good swimming and canoeing available free. Some cabins on steep steps with views, others easier access with limited views. Can walk across the sands at low tide but car needed for visiting Knysna to do anything else. Small café nearby for breakfast, 2/3 miles to bars and restaurants.
Stayed 3 nights in Oct 2023

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Knysna hideaway
Lovely resort right on the lagoon. Accommodation had everything we needed - and more! Only wish we had more time here… one night is not enough
Accommodation
Situated on Knysna Lagoon
Stayed 1 night in Nov 2022

8/10 Good

Izak

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Melchior Jacobus

Liked: Cleanliness, room comfort
Amazing View
It was amaizing! Bad Internet but we enjoyed the stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
It was not what we were expecting. all the properties are right on top of each other and there is really no privacy
Stayed 1 night in Feb 2020

8/10 Good

cHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What made me give less that a 10 is that I was expecting more peace, based on the pictures. Bungalows are very close together and everybody was BBquing. Holiday weekend. Hard to sleep early and even breathe, with the smoke. Other than that, perfect location
Stayed 3 nights in Sep 2019

10/10 Excellent

Paula Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility and professionalism
We were impressed by the cleanliness and professionalism of your staff. We loved the quietness and tranquility of the chalets. Thanks for the unforgettable memories.
Stayed 2 nights in Feb 2019
Response from Illana on Mar 29, 2019
Thank you very much for sharing your experience at Under Milkwood with others here on Expedia. I am glad to hear that your stay with us was a memorable one! The fact that you mention our staff means a lot to us and we look forward to welcoming you back again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Illana on Jan 15, 2019
Thank you for your rating. Please come visit us again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful spot to stay for a night. Complimentary paddle boarding and kayaking helped make a difference
Stayed 1 night in Jul 2018

10/10 Excellent

Phil, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming spot
A charming log cabin very close to the water in an idyllic spot
Stayed 3 nights in Mar 2018

6/10 Okay

sabino, uk

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to beach
If you are ok with self catering this place is good. The only problem was parking was tight when all spaces filled you had to work hard to get small car out of allocated space
Stayed 2 nights in Feb 2018

10/10 Excellent

lucy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We loved this hotel. The cabins are beautifully decorated with everything you could possibly need in the kitchen and more. It is on the lagoon which is stunning and just a short drive up to the eastern head viewing point. Would definitely recommend this.
Stayed 2 nights in Feb 2018

8/10 Good

Richard A W

Liked: Cleanliness, staff & service, room comfort
l Knysna
The resort is in a great area, when booking get a chalet on the waters edge.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beach activities
The resort was nice and had beach activities. The location of the resort is really nice and property itself is beautiful and maintained. The parking on uneven surface is tricky, otherwise parking is not an issue. You can park car just next to your chalet. Overall we liked the resort.

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emre Koray, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly best location in Knysna
everything was excellent. the upgrade to the waterfront room was completely worth it. Only thing that was not OK was the WiFi. Our room had no signal or a very weak signal at best. We gave up on using it.

8/10 Good

Myron, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a beautiful town.

10/10 Excellent

Ali, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place for space and relaxation on Garden Route
Lovely self-catering chalets, on the lagoon with private access to it. Well appointed chalets, bathroom and shower room, deck and barbecue facilities, easy access to shops, the town and restaurants but peaceful and easy going. Nothing on the TV so we had a DVD streamed to us. There is a small amount of free wifi, but it is available all around Knysna or you can buy extra time from Reception. We found it an excellent spot to recharge our batteries for the next round of travelling and eating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
This is a great place to stay in knysna and we would recommend this for families with great access to the lagoon within walking distance as well as the heads.

10/10 Excellent

paul, Johannesburg south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing family holiday
Stayed on water front unit- more expensive than others but you have a patio in from with in obstructed views looking away from knysna heads over the lagoon Braai has free wood and more if you need Wi FI 100mb free on wireless which is not sufficient but a token and possibly enough - but not ideal as there were time limits etc- you can buy more if requires Kids were sick and staff helped exceptionally well to assist next day Restaurants walking distance - Senza resturant not great Fridge in unit Small heater in unit- unit a bit cold if middle of winter but I am sure if I had asked they would have brought another heater Plenty clean blankets etc 2 bathrooms in unit- I with shows one with toilet- big Units are clean and basic but more than what you need Limited Tv and very small but if you have the view not a problem I would not take a middle unit as no view Parking very cramped Beach in front of houses could get loud from other guests and off the water but we had no issues and slept well Big bonus- you have free canoes 1,2,3 seater so ideal to take kids or spouse for a paddle at high tide and walk on a huge open beach at low tide Will definitely stay again

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Unforgetable Stay!!! WOW Factor
Absolutely magic location right on the lagoon beach front. Parking is a little tight BUT there is always a helpful visitor or staff member to assist. I only have one complaint and that is I booked on Trivago site and one of the major reasons I chose to got with Hotels.com although not the cheapest option I did not have to pay a deposit upfront. BUT Under Milkwood automatically deducted 50% of the booking value from my credit card. Yes they refunded it when I sent a copy of my booking conditions BUT due to Buy & Sell forex rates I was out of pocket over R120.00. When I checked out I mentioned this fact hoping that I would have been given some kind of rebate/compensation - but that was not the case. Would I go back ABSOLUTELY I can highly recommend the beachfront bungalows. Just a note that in cold windy weather they might be a bit chilly as they are delightful log cabins so not entirely airtight!!

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jane, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet oasis on the lagoon
Based away from the main thoroughfare of Knysna, in a quiet residential area. We had a lovely three night stay in a two bedroom cabin. The cabin was clean, spacious and very well equipped. The staff were very friendly and accomodations. Located on The Heads just a short walk to a great cafe surfing good coffee and Italian restaurant with excellent pizzas and seafood. We will return again.

10/10 Excellent

Janna, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we had more time here
After being on the road a few days with different guest houses it was nice to be in a self catered facility that was like a comfortable home setting. Really wished to enjoy this a lot longer as it was away from the humdrum of the town and can enjoy the quiet in a lovely setting. Would highly recommend it here for families or group of friends.

6/10 Okay

steve, melbourne

Liked: Cleanliness, room comfort
Disliked: Staff & service
5 days in knysna
Stayed in a middle chalet .It was ok.Accommodation was adequate.Nothing special.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Knysna
The chalet is in an excellent location with views over the lagoon. As a self catering option we enjoyed the BBQ and facilities in the kitchen. It is not too far from the waterfront in town for meals. There is an excellent place for breakfast and lunch up the road called East Head Cafe

10/10 Excellent

RN, Boksburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Fantastic position, on the East Head of Knysna. 50m from a private beach. It has been described as your own piece of the Carribean which I now believe. Canoeing equipment in excellent condition and enough to share with the other guests.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot, beautiful views.
Very helpful staff, who stayed late for us. Lovely Cottage with spectacular views

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great service, I regret we only had booked for one night...

10/10 Excellent

Mauro, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
amazing place and views!

10/10 Excellent

Gabriel, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Value for money, great location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Cheryl, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is beautiful for these lovely chalets
We spent a week in a waterfront chalet.The rooms were nice but smaller than we expected.Everything we needed was available but as we were house hunting not having unlimited internet was a problem and not what you expect in a good hotel.Parking for our Land rover also a problem (spaces too tight) The staff were great and the servicing of the room was excellent We would recommend and we will return in the future.

10/10 Excellent

Jane, Dorset UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended!
We had a fantastic time at Undermilkwood, so good we decided to stay an extra couple of nights! Staff were friendly and welcoming and the challet was well equipped and spotless. We had an upper challet (which costs a bit more than the middle ones but not as much as those right on the shoreline) and definitely worth the extra cost for the superb view across the lagoon from the large private balcony! Because the lagoon is tidal you can walk at low tide or make use of the free kayaks when it's high. If you don't want to cook there is a restaurant and great cafe 200 meters down the road - we enjoyed both. We will be staying at Undermilkwood again and highly recommend it!

10/10 Excellent

Kim, Tully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of the Bay.
The unit was very nice and clean and the log cabin decor was warm and comfortable. The staff was friendly and very helpful. The view of the bay was beautiful. There are two nice restaurants within walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for more
We had a wonderful stay in Under Milkwood's honeymoon cottage, which was more like being in a beautiful treehouse, as we were suspended just above the tree canopy, overlooking Knysna lagoon. It was extremely private, even though you're in close proximity to the other self catering cottages. Every conceivable requirement was catered for and everything was in good condition. It was also within a minutes walk of their private beach. The staff were extremely friendly and helpful.

10/10 Excellent

Bruce, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday spot out of the way.
Great spot for friends and family.

10/10 Excellent

Bruce, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation spot
Everything was great! A perfect getaway spot!

8/10 Good

lclock6178, Lake Worth, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the water
This hotel had a very lake feeling to it. The property was very pretty with lots of exotic plants and a beautiful view of the Indian Ocean. Only drawback was there was only enough hot water for 1 shower. It never got hot after that.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super mooi chalet aan het water . Met alle voorzieningen. Kajakken voor de deur. Geweldige plek!!!!
Stayed 2 nights in Jul 2019

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local belo e aprazível
Localizado em uma área de vegetação exuberante e de belas paisagens próxima ao The Heads View Point. Se você decidir ficar hospedado por aqui é recomendável que venha de carro. Como o resort fica de frente para um lago e ficamos hospedados no inverno (julho/2019), as temperaturas estavam ainda mais baixas. O único senão é que a unidade na qual ficamos não possuia sistema de aquecimento/calefação e a minha esposa reclamou muito do frio à noite.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superleuk alleen parkeren niet prettig. Prachtig uitzicht, aardig personeel, fijn bed, nette inrichting.
Stayed 1 night in Nov 2018

6/10 Okay

Lena

Medelmåttligt men prisvärt boende.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente!!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Chalets in great Location
Directly located in the heads of knysna, the under milkwood is a really nice place to stay. We had a great view from the honey moon challets, which was also very cosy and had a big terasse. The bath rooms could have been a Bit cleaner.