Ratings based on 1,875 Verified Reviews

3.6 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Airport hotel

Posted Oct 21, 2017
Nice & Close to airport. A little dated... could use some freshening up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel close to the airport

Posted Oct 19, 2017
Pros: Convenient to airport
Very close to the airport with free shuttle service. Comfortable, quiet room. Good restaurant.
Comment from Hotel Management
Oct 20, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Bob- Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad you found accommodations here to your satisfaction. We hope you will return to visit again. Mahalo!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
The hotel staff was awesome and helpful. The beds are really hard, other than that the rooms are worth the price. They have a microwave to heat things if desired.
Comment from Hotel Management
Oct 20, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha, Thank you for staying at Airport Honolulu Hotel! We are glad to hear you found satisfaction with our staff and room amenities and apologize if you did not find comfort in the bedding. We will do our best to address your concerns. We hope we can look forward to welcoming you back. Mahalo!
3 out of 5
by A verified traveler from Jamul, CA

Close to airport

Posted Oct 16, 2017
Pros: It is close to the airport and the rooms are clean.
Cons: The restaurant is only open a few days a week. They could have some type of food available the whole week.
Location: It is good to be close to the airport if you have an early flight
Hotel charges 30 dollars a day for parking which I think is a little high. There is no view from any room.
Comment from Hotel Management
Oct 16, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Jim, Mahalo for staying with us at the Airport Honolulu Hotel and leaving us feedback. We are glad you found our location convenient and will review your comment regarding our dining facilities-- we apologize if the hours inconvenienced you and we hope you will allow us another opportunity in the future. Mahalo for sharing your experience with us.
2 out of 5
by A verified traveler from Sydney, Australia

Tired

Posted Oct 12, 2017
Pros: The breakfast area was in character...Hawaiian
Cons: An all over up-date
Location: Location to the airport, which was why we stayed there, so perfect. Nothing else around except the freeway
The hotel really needs a going over. The staff were very nice & helpful but the hotel itself was oh so tired. Fortunately we were only staying one night otherwise we would have moved.
Comment from Hotel Management
Oct 16, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Louise, Thank you for staying at Airport Honolulu Hotel! We are glad you found character with our dining facility and convenience in our location. We will review your comments and will do our best to address your concerns. We look forward to welcoming you back. Mahalo, Ellen Isidro, Sales and Marketing
2 out of 5
by A verified traveler from Melbourne

Relying on its location to the airport

Posted Oct 8, 2017
Pros: Proximity to the airport
Cons: Decor - everything needs a refresh
Location: Close to the airport but little else
This is a run down hotel that really needs a refresh. However, I doubt this will happen because people will still use it for its proximity to Honolulu Airport. This was rated slightly higher than the Best Western down the road so god knows what that one is like. The staff are pleasant enough but their demeanour seems to have adjusted to compliment the property in which they are working - i.e. no frills. Use this place if you have to get an early flight the next morning, otherwise I'd head into the city for something a bit better.
Comment from Hotel Management
Oct 11, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Ash - Thank you for staying at Airport Honolulu Hotel! We would like to send our sincere apologies for the service you received during your check-in. Our staff usually provides better service and so we will look into this. We hope we have another opportunity to host you again soon!
1 out of 5
by A verified traveler

Terrible airport hotel. Very dumpy.

Posted Oct 7, 2017
Terrible airport hotel. I would never recommend this overpriced hotel.
Comment from Hotel Management
Oct 9, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha- Thank you for staying at the Airport Honolulu Hotel and for leaving your review. We apologize that our service did not meet your expectations and will look into your concerns! We hope for another opportunity to you host you again! Mahalo.
4 out of 5
Recommended
for Everyone
by A verified traveler from AS

Transit

Posted Oct 6, 2017
It's a nice place to stay while waiting for next flight..
Comment from Hotel Management
Oct 6, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Catty- Mahalo for staying with us at the Airport Honolulu Hotel and taking the time to send in your feedback about your experience, we appreciate it and hope you will return to visit us again. Mahalo!
5 out of 5
Recommended
for Everyone
by A verified traveler from So. Illinois

Convenience

Posted Sep 29, 2017
Pros: No issues with cleanliness. Dining room has open airy feel. Room size was nice
Location: Right next to airport and freeways for traveling. Used City Bus system to spend day at Pearl Harbor to & from. Several bus routes stop there.
Next to Airport w/free shuttle every half hour to/fro. Also have info on City Bus Stop, which is steps away from Hotel, to visit Pearl Harbor & elsewhere
Comment from Hotel Management
Oct 1, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Nora- Mahalo for taking the time to send us your feedback! We are glad you found accommodation clean and spacious. We hope we can look forward to welcoming you back again. Mahalo!
5 out of 5
Recommended
for Everyone
by A verified traveler from perth Australia

Great location

Posted Sep 29, 2017
We I stayed the night in transit back to Australia. The rooms were very spacious very clean. The reception staff were great friendly. We use the free shuttle bus to and from the airport which was great only a five minute ride.
Comment from Hotel Management
Oct 1, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Aloha Ian- Thank you for staying at Airport Honolulu Hotel. We appreciate your feedback and are glad you found our staff friendly and rooms spacious. We hope you will return to visit again. Mahalo