评分基于 1,617 条真实点评

4.2 / 5
4.2 客房清洁度
4.4 服务和员工
4.1 客房舒适度
3.9 酒店条件
Expedia 真实点评
5/5
用户:真实旅客

发布日期:2024年1月20日
酒店管理层的评论
2024年1月20日,回复:酒店管理层 Guest Services
Mahalo for staying with us. We hope to serve you in the future.
5/5
用户:真实旅客 来自:Portland

发布日期:2024年1月19日
酒店管理层的评论
2024年1月19日,回复:酒店管理层 Guest Services
Thank you for the perfect 5/5 rating! We're thrilled you had a great experience. If there's anything specific you particularly enjoyed or if you have suggestions for how we can maintain this level of service, please feel free to share. Your feedback is important, and we look forward to providing another outstanding experience for you in the future!
1/5
用户:真实旅客

发布日期:2024年1月19日
酒店管理层的评论
2024年2月8日,回复:酒店管理层 Guest Services
Mahalo for your feedback
4/5
用户:真实旅客

发布日期:2024年1月18日
Good breakfast
酒店管理层的评论
2024年1月19日,回复:酒店管理层 Guest Services
Thank you for your feedback and a 4/5 rating. We appreciate your input. If there are specific aspects that contributed to your rating or if you have suggestions for improvement, please feel free to share. Your feedback is valuable, and we aim to enhance our services based on guest experiences. We hope to have the opportunity to welcome you back and provide an even better stay in the future.
5/5
用户:真实旅客

发布日期:2024年1月18日
酒店管理层的评论
2024年2月8日,回复:酒店管理层 Guest Services
Mahalo for your feedback.
3/5
用户:真实旅客 来自:Annapolis

发布日期:2024年1月18日
Picture of hotels is deceiving. It’s right beside a freeway and a lot of traffic. It does have a hourly run to the airport and is convenient. But the hotel is rundown and needs a refresh. Everything seems to be working. But there are some long-term stay people. There are washers and dryers. Over price for what it is. Breakfast is hot and OK. It will do if you’re just looking for an overnight at the airport. But not a destination. There are some stores in fast food, places, and IHOP behind the hotel. But you have to kind of look forward. It has good coffee available in the morning and a 7 to 9 AM breakfast with sausage and eggs and other things. Wouldn’t stay there again.
酒店管理层的评论
2024年1月19日,回复:酒店管理层 Guest Services
Thank you for sharing your feedback. We apologize for any disappointment and appreciate your insights. Your comments about the hotel's condition and pricing are noted, and we'll consider them for improvement. If you have specific suggestions or concerns, please feel free to share. We value your input.
5/5
用户:真实旅客

发布日期:2024年1月17日
The staff was very courteous. Transportation was excellent. Can they have breakfast , lunch, and dinner service? Coffee shop could use some sandwiches . Bake goods sold out and there was no refills. This would be a big improvement.
酒店管理层的评论
2024年1月19日,回复:酒店管理层 Guest Services
Thank you for your positive feedback on our staff and transportation. We appreciate your suggestions for expanding food services, offering sandwiches in the coffee shop, and addressing bake goods availability. Your input is valuable, and we'll consider these improvements for a better experience in the future. If there's anything else you'd like to share, feel free to let us know. We look forward to welcoming you back!
2/5
用户:真实旅客

发布日期:2024年1月16日
The staff who helped me to check in was great, but when I have to ask one more question for the parking there was different staff to give the one answer, she was very rude and wasn’t professional!
酒店管理层的评论
2024年1月19日,回复:酒店管理层 Guest Services
Thank you for your feedback. We appreciate your positive comments about the check-in staff but apologize for any inconsistency and rudeness during the parking inquiry. We'll address this to ensure a better experience in the future. If there's anything else you'd like to share or if you have specific preferences for your next stay, please feel free to let us know. We value your input.
5/5
用户:真实旅客

发布日期:2024年1月16日 发布在:Hotels
酒店管理层的评论
2024年1月19日,回复:酒店管理层 Guest Services
Thank you for the perfect rating! We're thrilled you had an excellent experience. If there's anything specific you particularly enjoyed or if you have suggestions for how we can maintain this level of service, please feel free to share. Your feedback is important, and we look forward to providing another outstanding experience for you in the future!
5/5
用户:真实旅客

发布日期:2024年1月16日 发布在:Hotels
Friendly service and comfortable beds, room service & front desk deserves a raise. They were amazing and accommodating.
酒店管理层的评论
2024年1月16日,回复:酒店管理层 Guest Services
Thank you for the positive feedback! We're thrilled you found our service friendly, beds comfortable, and the front desk and room service exceptional. Your compliments mean a lot, and we look forward to welcoming you back for another wonderful stay!