Ratings based on 1,951 Verified Reviews

2.9 out of 5
60% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Reasonably priced for a decent nights sleep

Posted Sep 21, 2017
Upside: Hotel rooms were spacious and the washer dryer was a big plus. Downside: needs some tlc and maintenance Overall waa worth it for what we wanted which was a good nights sleep
Comment from Hotel Management
Sep 21, 2017 by Guest Relations , Hotel Management
Thank you for your constructive feedback. We are in the midst of major renovation projects and are confident that these upgrades will allow us to better meet the needs of our valued guests.
3 out of 5
Recommended
for Everyone
by A verified traveler

Basic hotel with free airport shuttle

Posted Sep 19, 2017
This is a no frills and somewhat dated hotel but is good value. The room was on the small side but clean and adequate. Staff were friendly and attentive and the airport shuttle offered prompt service. It would be a good idea to have on hand the hotel's local number so that one can easily call for the shuttle on arrival at the airport. There is pool and Chinese restaurant on site but not a lot else in the area. Good choice for an overnight stay near the airport waiting for a connecting flight out of Honolulu.
Comment from Hotel Management
Sep 21, 2017 by Guest Relations , Hotel Management
Thank you for your valuable feedback. We hope that you plan future visits with us.
1 out of 5
by A verified traveler

No elevators, the place in run down with smelly. .

Posted Sep 16, 2017
Pros: Close to airport
Cons: PLEASE EXPEDIA, CHECK THE HOTELS YOU'RE PROMOTING BEFORE YOU POST THEIR PHOTOS ON YOUR SITE. . .VERY DISAPPOINTING EXPERIENCE WITH EXPEDIA
I understand it's rated 2stars, but at least have them clean. We had big heavy bags and the lady put us on the 3rd floor without assistance to carry luggages. The small fridge was in the bathroom area as well. False advertisements on the web
Comment from Hotel Management
Sep 21, 2017 by Guest Relations , Hotel Management
Thank you for your feedback. We will work together with our Expedia representatives to ensure all of our photos are accurate. We always strive to properly manage expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Nice and close to the airport, free shuttle provided.
Comment from Hotel Management
Sep 21, 2017 by Guest Relations , Hotel Management
Thank you for your feedback. We hope to host you again soon!
1 out of 5
by A verified traveler

Not worth it even at discounted rate.

Posted Sep 12, 2017
Met very few staff, but none were very attentive. The lady at the counter was rude. Check in is very late (3pm) yet check out is 11am, which is when I needed my room. Would not refund for room so came back later after my day was already ruined. Rooms are old-looking and not many amenities, but at least pretty clean. Would never come back ever.
2 out of 5
by A verified traveler from Melbourne Aust.

Close to Airport and Aloha Stadium

Posted Sep 9, 2017
Pros: Proximity to airport
Cons: staff knowledge and customer service. facilities upgrade.
hotel is ok for an overnight stay if you have an early flight as it is one 900metres from the airport and offers a free shuttle to the terminal. It took nearly 40mins to check in as the staff didn't seem to know what they were doing, so allow time for this. the property overall is old and tired but it is clean. Being so close to the airport, noise was a bit of an issue.
Comment from Hotel Management
Sep 21, 2017 by Guest Relations , Hotel Management
Thank you for your detailed feedback. We strive to provide convenient accommodations for travelers flying in and out of the nearby airport. We wish you happy travels!
3 out of 5
by A verified traveler

Posted Sep 9, 2017
Nothing like the pictures, felt pretty ripped off.
4 out of 5
Recommended
for Everyone
by A verified traveler

near airport

Posted Sep 4, 2017
We arrived very early morning and were looking just for a bed to catch up on some sleep and a place to relax prior to our next departure - total time at hotel 16 hrs. Staff were friendly. One room was older and the second room was brighter and felt more spacious. Paid additional fee for late checkout for the second room which allowed us to use the pool and get showered up prior to heading back to our flight out. Nothing fancy here but the price was very reasonable for Honolulu and only 5 minutes from airport.
Comment from Hotel Management
Sep 7, 2017 by Guest Relations , Hotel Management
Thank you for your feedback. We look forward to sharing more memorable experiences with you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wailuku, maui, Hawsii

Quite hotel nice and Friendly staff

Posted Sep 4, 2017
I've enjoyed staying At this hotel. It was clean And quite
Comment from Hotel Management
Sep 7, 2017 by Guest Relations , Hotel Management
Thank you for your review. We hope you plan future visits with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2017
Enjoyed my time spent at this hotel. Staff was very nice to me.
Comment from Hotel Management
Sep 7, 2017 by Guest Relations , Hotel Management
Thank you for your review. We strive to provide exceptional service.