Lobby sitting area

Reviews of Esperos Palace Luxury & Spa Hotel

4 out of 5
Esperos Palace Luxury & Spa Hotel
Chloe Area, Kastoria, Western Macedonia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 78 reviews" "
Rating 8 - Good. 29 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

5.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terrie

Stayed 2 nights in Apr 2023

8/10 Good

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
very good hotel, very large room, lake view, modern design, nice and tasty breakfast, quiet surrounding,
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was not refrigerator in the room, had to drink warm water
Stayed 2 nights in Aug 2021

6/10 Okay

Arye

Liked: Cleanliness
Disliked: Room comfort
Not exactly as described
New hotel it was only for bed and breakfast No other facilities where available due to COVID-19
Stayed 1 night in Sep 2020

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 4* hotel with a 5* experience
This is the best 4* hotel in Greece , with service that give you a 5* experience. Service is incredible , prices are cheap and the overall environment and facilities as well as location make the stay very pleasant. Highly recommended for all types of break
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Πολυτελές ξενοδοχείο με πολύ ωραίους κοινόχρηστους χώρους.Τα δωμάτια πολύ ωραία αλλά χρειάζονται μια μικρή συντήρηση.Το προσωπικό πολύ ευγενικό και πρόθυμο σε οτι ζητήσεις.Το πρωινό καλό αλλά θα πρέπει να διαφοροποιείται με κάποιες επιπλέον επιλογές κάθε μέρα.
Stayed 3 nights in Dec 2019

8/10 Good

Antonios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect! thanks!
Stayed 3 nights in Jul 2019

10/10 Excellent

ran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Greet hotel, luxurious, clean and comfortable. Great staff. Great location.
Stayed 1 night in Aug 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Fair rate and nice place to stay . Near city . You need car . European style hotel .
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
keeping the operating cost down and its showing
No AC I picked it for the AC and the did not tern it on We opened the windows and couldn’t not sleep from the street noise
Stayed 1 night in May 2019

8/10 Good

Astero

Luxury Hotel.
Hotel was very clean. Room was lovely, large and nicely decorated. Breakfast was good. Not much to do in the hotel, or around hotel. Pool was not working. Very adequate
Stayed 2 nights in Aug 2018

8/10 Good

Alket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of rush, calm area
Nice, new and we'll maintained hotel at correct distance from lake (view). Easy parking and free. Internet could be stronger Outstanding entrance. Unfortunately Spa was not working (no announcement) to enhance stay. Very calm area.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and organized hotel just 1 minute from the center and the lake.
Stayed 2 nights in Apr 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation-style,facilities&comfort
It is a beautiful facility with a very nice spa/pool area and dining room and lounge. The location is just outside of the town in a residential area but there are dining facilities on site and a great restaurant (Family Restaurant) a 2 minute walk down the street. The staff were very helpful and gracious. The only thing to mention is we are a family of 4 and the room was said to accommodate 4 (2 adults and 2 children) but I understood the only configuration(s) to be a triple (either 3 separate or 2 together (king) and 1 separate). We made it work and we're comfortable. The other note is there is smoking in the lounge (the dining location for supper) which isn't pleasant if you are non-smokers. Likely we could have eaten in the reception area which had chairs, couches and coffee tables. It seems to be quite usual for smoking in restaurants in Greece - we're accustomed to no smoking in most places in North America and now appreciate it even more!
Stayed 2 nights in Oct 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful peaceful hotel
Our bedroom was very comfortable and everything worked efficiently. The reception staff were very helpful and we appreciated the quietness of the hotel. The spa and pool were delightful. We only wished there could have been more fresh, ripe fruit for breakfast. But we would certainly stay there again if we were in the area.
Stayed 5 nights in Jul 2017

10/10 Excellent

Kyparissia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It is a lovely hotel, very clean and comfortable. The stuff is very friendly and helpful.Spa was very relaxing. The only thing I recommend is a larger variety in breakfast and darker curtains to prevent sunlight coming in the morning.Good value for money.

10/10 Excellent

Sotiria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, beautiful hotel with excellent service
We stayed for one night, beautiful, clean hotel with an amazing looking bar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good stuff very close to the city the indoor pool and sauna was a bonus breakfast was great too the restaurant area looked really good and modern unfortunately I didn't eat there next time I ll

10/10 Excellent

Radu C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful modern hotel
Gorgeous and spacious. Very classy and modern. I've stayed here twice and will definitely go back.

8/10 Good

Nikita, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room's quality and nice personnel.
It was a nice experience. Hotel has an interesting architecture and interier. As well as very good quality of rooms and nice/friendly personnel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's god

10/10 Excellent

Max, Belarus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperos
Very good hotel. Superb spa. Will be coming again

10/10 Excellent

Kaity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely four star hotel
The hotel is located in an area where it is imperative to have a car, so please consider this when booking. There is plenty of available parking on the street right out side of the hotel. The room was very modern, clean, and larger than I was expecting and the beds were comfortable. The breakfast was a large variety of eggs, sausage, fresh fruit, yoghurt, assortment of breads, hot tea, and coffee. The staff were very friendly and helpful and spoke English adequately. I would stay here again. Thank you Hotel Esperos! = )

10/10 Excellent

Sava

Stayed 3 nights in Jul 2023

8/10 Good

ELENI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Πολύ καθαρό και προσεγμένο!!!
Stayed 1 night in Dec 2022

10/10 Excellent

Sotiris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

KONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετικό ξενοδοχείο και value for money!
Πολύ άνετα δωμάτια, καθαριότητα, ήσυχη περιοχή και το προσωπικό στη ρεσεψιόν και στην τραπεζαρία ευγενέστατο και πάντα πρόθυμο.
Stayed 5 nights in Jul 2021

4/10 Poor

CHRISTOS

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dont book this hotel.
Only room and reception was working. No spa, no restaurant, no bar, no room service. The hotel is away from town and you should drive 5-10 minutes to get a coffee or something. They dont mention that every facility and service is closed, you get to know it as soon as you are already there. Breakfast is low quality also.
Stayed 3 nights in Aug 2020

8/10 Good

ALEJANDRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muchos servicios pero en momentos de Covid todo cerrado , podrias haberlo avisado antes de reservar
Stayed 2 nights in Jul 2020

10/10 Excellent

Zaxarias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ωραίο ξενοδοχείο..!
Stayed 1 night in Jan 2020

10/10 Excellent

Ioannis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Το ξενοδοχείο είναι πάρα πολύ όμορφο, τα δωμάτια πλήρως εξοπλισμένα και το ίντερνετ πάρα πολύ γρήγορο. Το προσωπικό του ξενοδοχείο και ειδικά ο κύριος στο μπαρ και το πρωινό ήταν πολύ εξυπηρετικοί και φιλικοί. Η καλύτερη επιλογή για τη διαμονή μας στην πόλη!
Stayed 1 night in Jan 2020

10/10 Excellent

Stamatis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

VLADIMIR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All nice
Nice
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great
All ok hotel nice stylish decorated , breakfast was good stuff was very good esp lady at night when we come Also was there day time was too was very kind and helpful because accidentally I paid 2 times it was my mistake but lady said she will fix also restaurant near hotel which she adviced us was also very good name was family I think sure will go both of them again
Stayed 1 night in Sep 2019

10/10 Excellent

Klarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

ADONIOS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

XRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετική επιλογή!
Πολύ καλό και προσεγμένο ξενοδοχείο. Το συνιστώ ανεπιφύλακτα
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA için ayrıca kişi başı ve hergün için ayrıca10 EURO ödemeniz gerekiyor. Göle yakın değil ve göl manzarasını ancak uzaktan görebiliyorsunuz. Termal bir otel değil bu nedenle havuz suyu soğuk. Havuzu küçük. Otelde malzeme kalitesi ve dizayn iyi. Çalışanlar güleryüzlü.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ελπίζω να ξαναπάω σύντομα
Άνετο ξενοδοχείο με πολύ καλό πρωινό, εξυπηρετικό και φιλικό προσωπικό.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Υπεροχο ξενοδοχειο .. ανετο .. καθαρό .. οτι πρεπει για χαλάρωση
Stayed 1 night in Sep 2018

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges, komfortables Hotel.
Ruhig gelegenes, komfortables Hotel. Großes Zimmer mit großem, bequemem Bett. Nach Kälteeinbruch blieb Zimmer kalt und wir mussten nach Zusatzdecken fragen. Lage etwas weit weg vom Zentrum um zu Fuß zu gehen. Freundliches Personal. Etwas enttäuschend war die Speisekarte. Glutenfrei war unbekannt, sogar der Salat kam trotz entsprechendem Hinweis mit Croutons.
Stayed 3 nights in Sep 2018