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My husband and I enjoyed our stay here. We needed a two night getaway from all the hussle and bustle. The staff was nice, our room was clean and neat and its sound proof. I recommend this place. Five stars hands down
Got stuck in Chicago. I had to stay over at my own expense . Even so, this hotel was great. Clean and comfortable bed- excellent shower!! Worth it even though I was not expecting to be there.
Pros great breakfast and staff attentive Cons no lock on lobby bathroom, breakfast could some peanut butter, and some wall paper peeling in room bathroom.
The room was really large and spacious. The bed was comfortable. The bathroom was nice and clean. The main complaint was the lighting in the room was poor. It was clean but seemed a little outdated. Over all our 2 day stay was comfortable,
I was upgraded to a suite and it was lovely, nice decor and very comfortable bed and pillows, complimentary breakfast was great, especially the waffle maker. The room could have gotten a little warmer, I had it turned all the way up, but that was my only concern.
Needed to have a pair of scissors and called room service. There was no answer so I called the outside line. Got a hold of someone but he was busy and did not have time to bring them to my room!
Overall this was a fine hotel. Check in was easy and the room was nice. My boyfriend and I joked that it was bigger than our apartment. Our only point of stress was coming in late and being told there was no where around to get food. A further internet search proved there were some places open late ...
The hotel is comfortable and it has a good breakfast. It has a gym, but the treadmill and eliiptical didn't turn on. It is difficult to get in the gym or pool area because the key cards have to be put in several times before working. We had the same problem getting into our room. The staff is helpful ...
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Make sure to take your time once you've checked-in. You've just started your vacation, so spend a little time getting acquainted with your room. Decompress and get settled in. After that you can make your first appointment to indulge yourself at a nearby spa. After you've indulged yourself by getting a therapeutic massage, unwinding within the steam room, or soaking in the hot tub, you can put on your explorer's cap and discover the hidden gems of Western Suburbs. Discovering hip cafes, eclectic boutiques, or an intriguing museum can be one of the many highlights of your trip. If you're not sure where to begin, ask your hotel's front desk attendant to get a feel for what Western Suburbs has to offer. There is no better source than a local to point you to an exciting evening out or to a cafe to grab a few cocktails at and have an easy-going time. Regardless of where you wind up, just make sure to hang loose. Your spa vacation should be nothing but extremely relaxing.
With so many ways to wind you down, Western Suburbs continually ranks as one of the best spots for a spa vacation.