Ratings based on 344 Verified Reviews

4.3 out of 5
81% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Tx

Nice hotel by Hotel Baker

Posted Jan 3, 2018
We enjoyed our stay and would recommend to others. The room was very accommodating and had no complaints
3 out of 5
by A verified traveler

"done" renovations are not done yet

Posted Dec 18, 2017
At check in the front desk said they just finished renovations on the 3rd floor and to let them know how everything was. Here are a couple notes regarding the room; -room was 62 degrees -a little construction debris in the heater/AC unit vent -stepped on a piece of glass in the carpet -cannot turn on shower from outside the shower (to wait for it to get warm) -(1) lamp on side of bed didn't work (I think it was the outlet) -outlet under the desk not working so had to unplug and plug in lamp in outlet on top of desk -hole/cut-out in upholstered headboard, looks like something was removed -(1) bar of soap to share between the shower and the sink Staff was very friendly during our entire stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sturtevant, WI

Quite location

Posted Oct 24, 2017
Pros: Location is nice, easy to get to. Very quiet neighborhood with a lot of great dining and shopping opportunities close by,
Cons: The hotel is going through a renovation period. it will be interesting to see what the finished product looks like.
Location: Across the street from the Pheasant Run theater, down the street from a shopping mall, a multitude of restaurants and 15 minutes away from Geneva
Stayed two nights, room was spacious and accommodating. first floor room with a walk out into a garden area. had a nice little patio area with a couple of chairs. Bathroom was clean and the room overall had all of the amenities. The housekeeping staff was friendly and they did a nice job taking care of our room
4 out of 5
by Tammy

Posted Oct 2, 2017 on Hotels
Hotel well located. Clean. Easy to access. Room was spacious. Bathroom was very clean. Hotel is being updated.
4 out of 5
by Sharon

Would stay again

Posted Sep 25, 2017 on Hotels
Everything was fine except the noise from the air conditioning.
4 out of 5
by Jerry

This traveler left a rating score only Posted Sep 14, 2017 on Hotels
4 out of 5
by Mitchell

Good choice

Posted Sep 5, 2017 on Hotels
This area was good for what we want to do. Was a great stay all around for us!
4 out of 5
by Stephen

This traveler left a rating score only Posted Sep 4, 2017 on Hotels
5 out of 5
by A verified traveler

a good choice :)

Posted Aug 30, 2017 on Hotels
clean, quiet & comfortable... no problem for a 45-minute extended checkout on a Saturday morning, and no annoying housekeeping knocking on the door.
5 out of 5
by RICHARD

Great staff

Posted Aug 22, 2017 on Hotels
Staff was great! KC was totally professional in every aspect of customer service.