Lobby
Check availability

Reviews of Hotel Suba International

4 out of 5
Hotel Suba International
Plot 211 Chakala, Sahar Road, Opp Cigarette Factory Andheri(E), Mumbai, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 348 reviews" "
Rating 8 - Good. 145 out of 348 reviews" "
Rating 6 - Okay. 63 out of 348 reviews" "
Rating 4 - Poor. 21 out of 348 reviews" "
Rating 2 - Terrible. 14 out of 348 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Hemashu

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Hemashu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Atul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and management were friendly and answered any issues we had. It's also very close to the airport. The rooms are clean and the facilities are excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

BIPLAB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

SAGAR

Stayed 2 nights in Oct 2023

8/10 Good

Devendra

Liked: Cleanliness, staff & service
Over all enjoyed
Stayed 1 night in Oct 2023

6/10 Okay

Swapna

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 4 nights in Jul 2023

10/10 Excellent

Divyang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall enjoyed 2 nights stay. Staff in all areas was helpful. Breakfast was good.
Stayed 2 nights in Feb 2023

10/10 Excellent

Tooba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Marz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the main road. Very helpful staff. Really great for a 4 star.
Stayed 5 nights in Feb 2020

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport, service top notch. Shame I won’t use the gym and bed is too soft.
Stayed 2 nights in Feb 2020

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom has been renovated since my last visit which is good.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience.
It was good. Hotel is handy to the Airport. So if you are on a short trip to Mumbai,this is the perfect location. I did a flying visit to some of the tourist attractions and traffic was not as bad as one is led to believe. One should be flexible enough to explore different mode of transport and then it is Ok. With in a day, I travelled in CAB, Auto (three wheeler) and a city bus. My overall experience of transport was wonderful given it was my first visit to Mumbai. On hotel front, I was impressed with their service. I was reminded of breakfast when I did not go for breakfast on last day of my visit due to fasting on that day. I think it was very nice for hotel staff to provide this service.
Stayed 2 nights in Mar 2019

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Business traveler
The restaurant was great. Such friendly and professional staff and great food. Comfy and clean bed. Cool TV. The shower leaked every day and I had to use up towels to absorb the water. The cleaning of the room wasn’t great. Upon initial arrival at the hotel they told me that my colleague didn’t have the right number of rooms booked. My colleague started panicking (we’d had a 16hr journey). But, they had made the mistake and muddled up the records (I identified this by seeing the wrong name on the papers) The manager didn’t apologise. When I made my initial review on Expedia the manager asked my colleague if I could speak to her instead of asking me directly. Weird. Sexism (he was Male and I am female)? She said it was because I was resting a lot: which was an utterly ridiculous excuse. She hadn’t checked my record for a telephone number. I explained the dirt in the room and the leaking of the shower and she said that she’d send up a cleaner in 10mins. They never arrived. The taxi driver (gotten at the hotel) on the last day was horrific: I mentioned my male friends and he thought that that meant I was a prostitute (I’m not!) and asked if he could have two hours with me. He asked me several times if I liked sex. He grabbed and stroked my hand. He told me that black people were not welcome in India. I was so shocked and upset. I spoke to the very friendly and professional taxi and events boss who was great and very apologetic. I wouldn’t stay at this hotel again.
Stayed 5 nights in Feb 2019

4/10 Poor

SeattleGuest, Seattle Wa

Traveled with partner
Disliked: Staff & service
The property is close to the airport but that is really the only thing that it has going for it. When i checked in I was charged an additional $20.00 USD for having my wife staying with me in the same room. The quoted room rate is very deceptive. If you are not traveling alone, much nicer hotels can be found in Mumbai for a similar price
Stayed 1 night in Feb 2019

10/10 Excellent

Vilopaben, Gujarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best
v good
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay while changing flights. Rooms are cozy. Staff is good.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good experience & best rooms. Best is near to airport
Stayed 1 night in May 2018

8/10 Good

Fehmida

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

J, Singapore

Disliked: Staff & service, property conditions & facilities
Poor WiFi connection with renovation going on
- very poor wifi connection from anywhere in the hotel - renovation going on since April 1st. and it only stops at 8pm - hotel charges extra based on number of occupants, not based on the room you booked. 1 occupant in a double occupancy room is different from 2 occupants in the same double occupancy room
Stayed 3 nights in Apr 2018

8/10 Good

Ashish, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Located near to Airport. That's an advantage.
Had booked on Expedia and opted for King size bed. But was give room with two separate beds. Air conditioning not effective at all.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to Mumbai Airport.
Comfortable Clean hotel with mod cons such as a tablet that allows you to manage the features in the room such as the TV, Lights, Aircon. Also lets you see who is outside the for and on the floor which is a nice security feature. The breakfast was good and the staff were very friendly. Located very close to the airport and they have a shuttle service which is why we stayed. There is no bar in the hotel but you can order non alcoholic drinks via room service and Ice.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and close to the airport. Easy to get cabs at anytime of the day, central to most of the better areas of Mumbai. Good value for a Mumbai hotel.
Stayed 1 night in Apr 2018
Response from Hesheta Shah - Asst General Manager Revenue on Apr 19, 2018
Dear Guest, We thank you for taking the time to post a review of your stay at our Hotel Suba International, Mumbai. We are delighted to have met your expectations in terms of Rooms and other services at the Hotel. Indeed both of our hotels are situated in a busy area near the Mumbai International Airport. We thank you for recommending our hotel and hope you call upon us on your next visit too. It was a pleasure to have you stay with us and experience the Stay @ Suba !

10/10 Excellent

DIVYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
It was a great stay. We enjoyed the breakfast served and also the room entertainment system was top notch. Thanks for wonderful time
Response from Hesheta Shah - Asst General Manager Revenue on Apr 19, 2018
Dear Ms. Divya, We thank you for taking the time to post a review of your stay at our Hotel Suba International, Mumbai. We are proud to say we are the only hotel in the 4 Star segment to have complete IPAD controlled rooms and believe in going that extra mile for each of our guests. We at the Suba Hotels India and Dubai take the highest efforts of training our staff to provide first class service to ensure our guests feel looked after to the best of standards. It is guests like you who make us feel our efforts are worthwhile and makes us feel we going in the right direction. We thank you for recommending our hotel and hope you call upon us on your next visit too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alternative to western name brands
Convenient location close to international airport, Good facilities and service (shuttles, breakfast, Wi-Fi). Unfortunately Airport shuttles no longer complimentary. And the TV in my Room 102 was ridiculously loud even at the lowest volume setting.
Response from Hesheta Shah - Asst General Manager Revenue on Apr 19, 2018
Dear Ms. Guest We thank you for taking the time to post a review of your stay at our Hotel Suba International, Mumbai. We are proud to say we are the only hotel in the 4 Star segment to have complete IPAD controlled rooms and believe in going that extra mile for each of our guests. Please accept our sincere apologies for the inconvenience caused due to the TV volume. We have now rectified the same. We thank you for recommending our hotel and hope you call upon us on your next visit too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Airport
It was really very good experience during my stay with family, hotel staff, food quality are excellent
Stayed 2 nights in Mar 2018
Response from Hesheta Shah - Asst General Manager Revenue on Apr 19, 2018
Dear Guest, We thank you for taking the time to share your first hand experience with giving us and a 5/5 rating ! We at the Suba Hotels India and Dubai take the highest efforts of training our staff to provide first class service to ensure our guests feel looked after to the best of standards. It is guests like you who make us feel our efforts are worthwhile and makes us feel we going in the right direction. We thank you for recommending our hotel and hope you call upon us on your next visit too. It was a pleasure to have you stay with us and experience the Stay @ Suba !

10/10 Excellent

Peter Bruce, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive style hotel
Friendly staff. Quick fish and check in. Very large room with an extremely comfortable bed. Bathroom has more than the average accessories and is also large. Everything was clean. Breakfast had a large selection and everything was fresh. Would definitely recommend as an airport hotel
Stayed 1 night in Mar 2018
Response from Hesheta Shah - Asst General Manager Revenue on Apr 19, 2018
Dear Peter Bruce, We thank you for taking the time to share your first hand experience with giving us and a 5/5 rating ! It is guests like you who make us feel our efforts are worthwhile and makes us feel we going in the right direction. We thank you for recommending our hotel and hope you call upon us on your next visit too. It was a pleasure to have you stay with us and experience the Stay @ Suba !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for those who are short trips
Arrival at hotel was late but staff very helpful. Had problems with door key card which was sorted by calling technical staff. This was my only disappointment as it took a little longer than I would liked as I arrived at 9pm and just wanted to rest for next morning flight. Breakfast was basic but would cater for the majority of the guests. Staff in the restaurant were very pleasant and helpful.
Stayed 1 night in Feb 2018
Response from Hesheta Shah - Asst General Manager Revenue on Apr 19, 2018
Dear Guest, We thank you for taking the time to post a review of your stay at our Hotel Suba International, Mumbai. We are delighted to have met your expectations in terms of Rooms and other services at the Hotel. We at the Suba Group of Hotels, India and Dubai take the highest efforts of training our staff and constantly evolving the technologies at our hotels to provide first class service to ensure our guests feel looked after to the best of standards. We will ensure we convey your appreciation to our team members and take this opportunity to thank you on their behalf. However please accept our sincere apologies for the inconvenience caused due to the door lock issue which has been rectified now. It was a pleasure to have you stay with us and experience the Stay @ Suba ! Looking forward to welcoming you again soon !

10/10 Excellent

Tulsidas, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a pleasent comfortable venue. the food is fab
Staryed in this hotel 5 nights. the breakdast is well worth picking this hotel staff very helpful and will listen to the complaints.comments and rectify soon. The service to airport is great. co hasstle or tension. well pleased and would recommand to all.
Stayed 4 nights in Feb 2018

8/10 Good

JV, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to airport
Hotel breakfast staff service and general staff service is excellent. They provide a service similar to 5 star hotels. Further airport transportation is included in the package which is a plus point, as all you need to provide is your flight details and rest will be arranged. Rooms were very clean, and the room / room service can be controlled via a tab which is a plus point.
Stayed 4 nights in Feb 2018

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Mumbai airport
After a long international trip, it was nice to be picked up by the hotel's driver and to get to the hotel after a short 10 ten minute drive. The bed was comfortable, the shower hot and the buffet breakfast was delicious with so many choices.
Stayed 1 night in Feb 2018

8/10 Good

Vijay, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close to airport and staff was very good. Very clean and comfortable room
Stayed 1 night in Feb 2018

8/10 Good

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good food, excellent staff.
Really enjoyed my stay here and the staff especially made it very good. I left my passport when I moved onto another city and the staff were extremely good at making sure I received it back. Thank you, I will recommend you to friends and colleagues too. Steve
Stayed 3 nights in Jan 2018

10/10 Excellent

Riduan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel though not cheap
Ita a great hotel overall with good staff and clean rooms. Rooms are pretty big in the two rooms that we stayed.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convienient
Transportation to airport ,good breakfast. Thx to staff.
Stayed 1 night in Jan 2018

8/10 Good

Ammy, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the airport.
Good hotel, very clean and comfortable. System was slow for connecting the WIFI. This could be improved. Room are not sound proof. You could hear the water from the shower specially if you are a light sleeper.
Stayed 1 night in Jan 2018

8/10 Good

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stop over
THIS Was a great place to stay as a stop over into Mumbai from U.K. Very close to the airport, less than 10mins. Free shuttle was very good. Rooms very big, clean and tidy. Staff polite and helpful. Restaurant was ok for breakfast and lunch choices. I would stay again as a place to rest before/after traveling.
Stayed 2 nights in Dec 2017

8/10 Good

GIRISH, RAIGARH

Liked: Cleanliness, property conditions & facilities
Nice hotel close to the Airport
Clean nice food good staff and prompt service. Timely action and well maintained hotel. Good security and wifi.
Stayed 1 night in Jan 2018

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and staff were very friendly and have packed us sandwich as we were leaving very early
Stayed 1 night in Dec 2017

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
The hotel is perfect for an airport link, the service is excellent & staff really good even at 3am!
Stayed 1 night in Dec 2017

2/10 Terrible

DrSutina, Kuala LUmpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not turn up and yet charged me for the whole s
Did not receive any confirmation fr Expedia or hotel re booking. When called 3 days before to cancel hotel said name not registered so no booking. Later informed booking of 3 days was fully charged and hotel refused to refund. On expedia form stated that no show gets charged 1 night only. Expedia says hotel refued to refund. Terrible!! I will not use expedia again to book my hotels and i will definitely npt rec Suba inbternational
Stayed 3 nights in Dec 2017

8/10 Good

sharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

PUS, Kenya

Liked: Cleanliness, staff & service, room comfort
Average Hotel Close to Airport
Overall experience is Average and we disliked the strong odour of Air Fresheners continuously sprayed in the common areas
Stayed 1 night in Aug 2017

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very comfortable and very welcoming
Stayed 1 night in Aug 2017