Exterior

Reviews of Apart Fliana

3 out of 5
Apart Fliana
Mathoner Str. 70 & Liftweg 2, Ischgl, Tirol

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 9 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrea, Khartoum

Disliked: Staff & service
OK Apartment, terrible service and absurd fees
We booked the apartment for its proximity to Ischgl, since prices were a bit lower in Mathon (there's an excellent bus service connecting skiers to Ischgl from Mathon). The apartment was clean and comfortable, but lacking in basic amenities like hand soap! When we asked about hand soap, we were told that this was not something the owners needed to supply, and that no rental apartments offered this. Having stayed in a variety of holiday apartments, I vehemently disagree as in my experience, soap, basic items like salt and pepper, etc. were always provided. Though our stay was comfortable, when it came time to pay our bill, we were disappointed that the hotel tacked on additional fees even though we were under the impression that expedia had included these fees in the total booking cost. We are not sure if it's a problem from the expedia, or from the apartment management, but what was supposed to be a booking of 1,140 EURO (incl. fees) came with an additional EUR 140 fees. The management absolutely refused to address this discrepancy, and we are convinced that this is a kind of scam they run because they request payment in cash (which, is also a bit ludicrous in this day and age). Finally, it is incomprehensible why there is a charge of 15 EURO PER PERSON of a "cleaning fee". This fee to me suggests that some cleaning would be done during our stay, this was NOT THE CASE. Nobody came to clean. Isn't cleaning just part of a regular rental? It's the first time I've seen this.

6/10 Okay

yulia, ukraine

Liked: Staff & service
Disliked: Room comfort
The kitchen is in the hall, all the smell when you cook goes right into your clothes, one toilette, no sink. Bad and expensive internet

8/10 Good

Eberhard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rundum zufrieden
Stayed 2 nights in Mar 2024
Response from Familie Eiterer on Mar 26, 2024
Lieber Herr Eberhard, danke für die gute Bewertung.Wir wünschen einen schönen Tag.Mit freundlichen GrüßenFamilie Eiterer und das Fliana Team

8/10 Good

Jani

Stayed 2 nights in Feb 2022
Response from Familie Eiterer und das Fliana Team on Feb 28, 2022
Dear Mr. Jani, thank you for your review. We are looking forward to welcome you another time again in our house. Best regards Family Eiterer

8/10 Good

Lauge

Traveled with family
Liked: Cleanliness
Skiferie med familien, skibus cirka 250 meter fra lejligheden, 8 minutter til Gondolen / centrum. Lejlighed er i fin stand og kan anbefales 👍
Stayed 5 nights in Feb 2022
Response from Familie Eiterer und das Fliana Team on Feb 25, 2022
Dear guest, thank you for your review - have a nice day. Best regards Family Eiterer

8/10 Good

Lene Dreier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dejligt sted med søde mennesker
Stayed 2 nights in Jan 2022
Response from Familie Eiterer und das Fliana Team on Jan 17, 2022
Liebe Frau Dreier, danke für die Bewertung. Mit freundlichen Grüßen Familie Eiterer

8/10 Good

Christa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hinweis zur Ausstattung:
Es gibt keine Filter-Kaffeemaschine sondern eine Kapseln-Kaffeemaschine. Seife muss mitgebracht werden.
Stayed 2 nights in Feb 2020
Response from Familie Eiterer on Mar 11, 2020
Liebe Christa! Danke für Ihr Feedback und Ihre Nachricht. Gerne stellen wir auf Anfrage auch ein Filterkaffeemaschine zur Verfügung. Wir wünschen Ihnen alles Gute. Mit freundlichen Grüßen Familie Eiterer und das Fliana Team

8/10 Good

Martijn

Liked: Cleanliness, staff & service
Net appartement buiten alle drukte
net en schoon appartement, niet het nieuwste van het nieuwste maar keurig onderhouden. Niet in Ischgl maar in Mathon, een dorp verder.
Stayed 3 nights in Jan 2019

6/10 Okay

Ståle

Disliked: Room comfort
Stayed 6 nights in Jul 2018

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig lejlighed midt mellem Ischgl og Galtür.
Meget fint beliggende lejlighed i lille by midtvejs mellem Ischgl og Galtür. Alt var i skønneste orden, alt, hvad vi skulle bruge i køkkenet, var til stede: opvasketabs, klude, viskestykker. Alt var rent og pænt. 5 stjerner ud af 5 mulige til dette sted og den her lejlighed ! MEN: Der blev intet sted fra bookingfirmaets side gjort opmærksom på, der ikke kunne bruges Visakort m.m. DETTE BØR OPLYSES PÅ FORHÅND ! (Så havde det jo ikke været noget problem !) Det skal ikke lastes Fliana, som vi fandt en løsning med.

10/10 Excellent

INES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes apartamentos
Apartamentos excelentes, com muito boas condições, rodeados de neve. A poucos km de Ischgl.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Sehr sauber und besonders freundlich wurden wir empfangen.
Stayed 2 nights in Jul 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ludde, Sweden

Disliked: Staff & service, room comfort
Okej hotell för de priset
De var bra storlek på lägenheten men i övrigt så fanns de saker som var mindre bra! T ex var hon som drev hotellet aldrig i receptionen utan man var tvungen att ringa henne varje gång man ville något. Kändes som att man besvärade henne varje gång man ringde. Lite som att hon inte bryr sig om sina gäster utan bara vill få in så mycket pengar som möjligt. Sen var de dåligt att de endast tar kontanter och inte kort!! Vi hade 3 hundar med oss och då ville hon ha extra betalt för att man bara fick ta med 2. Jag påpekade att de inte står någonstans om de och struntade i att betala de. Sen fanns de dåligt med varmvatten och kuddarna i sängen var inte mycket att hurra för.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
lägenhet
Lite grisigt med dåligt diskad utrustning. Typ en av varje glas mm. Kylskåp halvkass som brummade ordentligt. Som många andra ställen i Österrike. Kontant betalning för boendet, kass. Annars trevlig lgh och bra läge i orten.

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hohe Taxikosten nach Ischgl (15 Euro je Fahrt). So kommen ganz schnell 60 Euro am Tag zusammen, da der Skibus morgens und abends sehr überfüllt ist und einem dann auch mal stehen lässt.