Ratings based on 109 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler

Nice location, but not so great hotel

Posted Dec 1, 2017
Pros: Location
Cons: See above
Location: See above
If you're looking to be in a nice and safe neighborhood of NJ, this is the place. Close to restaurants, cute and quiet. Most convenient, 5 minutes (walking distance) from the train to NYC. Takes about 45 mn to arrive to Penn Station. Hotel was OK, need to be refreshed, room were OK cleaned, but not perfect (found below the TV lots of dirt). Convenient parking spot and staff let me park during the day, while going to NYC. That was nice. Staff was nice. No room service and if you leave before 6:30am, no breakfast will be ready.
Comment from Hotel Management
Dec 2, 2017 by Kimmie T, Hotel Management
I appreciate the time taken to complete our survey and I'm glad your stay was pleasant. We do offer a Grab & Go bag with water, fruit and a granola bar for Guests who are not able to partake of our breakfast during regular posted hours. I apologize if this was not mentioned to you, but it will be helpful for your future visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2017
Very nice establishment, great retro feel and rooms seem recently updated.
Comment from Hotel Management
Nov 29, 2017 by Kimmie T, Hotel Management
We are truly glad you enjoyed your stay with us. We are continuously updating the services provided to Guests and I appreciate the fact that you noticed. Please come and visit us again soon.
3 out of 5
by A verified traveler

Adequate hotel

Posted Sep 21, 2017
Pros: In town location.
Cons: Rooms need updating
Conveniently located in Westfield; easy to walk to restaurants and stores but dated decor.
Comment from Hotel Management
Sep 24, 2017 by KT, Hotel Management
Thank you for completing the survey. Please feel free to contact me with additional comments.
4 out of 5
by Robert

A Bit Pricy, but Nice Area

Posted Aug 14, 2017 on Hotels
The older lady that checked us in was a bit snappy, but a much nicer lady checked us out. Overall, a great place to stay.
Comment from Hotel Management
Aug 21, 2017 by Kimmie Townsend, Hotel Management
I sincerely appreciate the fact that you took the time to complete the survey and I will share your comments with the staff I have addressed your issue and am glad that your overall visit with us was a positive experience. Thank you for staying with us!
5 out of 5
by A verified traveler

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017 by Kimmie Townsend, Hotel Management
Hello and thank you for giving us such a wonderful review! Your 5 star view is very much appreciated and we hope to see you again soon!
5 out of 5
by Luis

Posted Jul 31, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017 by Kimmie Townsend, Hotel Management
Thank you for responding to this survey and awarding this hotel a perfect rating! We look forward to your next visit with us
4 out of 5
by Monique

Posted Jul 24, 2017 on Hotels
Comment from Hotel Management
Jul 28, 2017 by Kimmie Townsend, Hotel Management
Thank you for completing the survey. Your comments would be appreciated.
3 out of 5
by Kazutomo

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017 by Kimmie Townsend, Hotel Management
Thank you for completing the survey. Please contact me directly, if possible, to discuss any questions or concerns.
4 out of 5
by David

Posted Jun 29, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017 by Kimmie Townsend, Hotel Management
Thank you for completing the survey. I'm glad you enjoyed your stay with us and look forward to seeing you again soon.
4 out of 5
by A verified traveler

Posted Jun 9, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017 by Kimmie Townsend, Hotel Management
Thank you for completing the survey. Your comments are greatly appreciated.