Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

員工親切、服務有效率

Posted Jan 24, 2016
地點便利,員工親切服務有效率。離宿時漏帶廚具,還特地送還給我。 Nice hotel with friendly receptionist esp Amanda, She always offers effective service with smile.
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Overall, A Pleasant Stay

Posted Jan 17, 2016
Pros: Convenient location in a pretty town for our traveling purpose
Cons: Gathering space for travelers whether business or family/friend groups. Fitness room with treadmill, bike, etc. Soundproofing between floors.
Location: Westfield is a beautiful small New Jersey town with anything you'd want within walking distance from dining, shopping and the train.
This was a last minute trip and this hotel fit the bill for location. It is clean and though looks like the last renovation occurred in the 1990s, it is well maintained and not worn looking. Soundproofing between floors is not adequate. We could hear guests walking and talking above us into the wee hours of the morning. Rates are expensive but that goes with the NJ/NY locale. The continental breakfast was adequate. However for our 3-night stay, we opted for breakfast on the last morning at a wonderful diner within walking distance. There is no gathering area for travelers staying for the same purpose which is a downside. The staff was pleasant and accommodating.
Comment from Hotel Management
Jan 20, 2016 by Kimmie Townsend, Hotel Management
As a mature property, there are a few things that could certainly use a bit of improvement, especially when it comes to the close surroundings of our Guest rooms. Thank you taking the time to voice your opinion. I am glad that we were able to meet most of your needs during your stay with us. Please visit us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2016
Nice hotel near trains to New York city, restaurant and shops
Comment from Hotel Management
Jan 8, 2016 by Kimmie Townsend, Hotel Management
Our Hotel is ideally located and I am glad you were able to visit and enjoy those interesting sites. We look forward to your next stay with us.
5 out of 5
Recommended
for Couples
by Robert from Perth, Australia

Posted Oct 28, 2015 on Hotels
Friendly helpful staff, close to train station and restaurants
Comment from Hotel Management
Jan 9, 2016 by Kimmie Townsend, Hotel Management
Your comments re: the Hotel and Staff are much appreciated. Our central location and the wonderful Staff set the tone for your stay and I am so glad you enjoyed your visit with us.
Comment from Hotel Management
Jan 9, 2016 by Kimmie Townsend, Hotel Management
Hello Mr. Carson, Thank you so much for your positive comments re: our Hotel. It is always a pleasure to have you stay with us and we hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Metuchen, NJ

parking provided; right in heart of downtown

Posted Oct 27, 2015
Pros: location; comfortable bed; nice room
Cons: N/A
Location: great restaurants and shops within walking distance; very safe
everything was so convenient; hotel was clean and quiet; GREAT location; really good breakfast served by by nice staff
Comment from Hotel Management
Oct 27, 2015 by Kimmie Townsend, Hotel Management
We are privileged to work in such a wonderful location with such wonderful people as Guests! Thank you so much for your kind comments!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in a great location

Posted Oct 15, 2015
Pros: Quaint but up to date & very comfortable...we also had breakfast included very nice.
Location: The location is approximately 15 minutes from Newark Airport and walking distance to every type of shop you can imagine. We really enjoyed our stay.
We went to Westfield for a wedding and to visit relatives. The Hotel was quaint but up to date and comfortable. The location is approximately 15 minutes from Newark Airport and walking distance to every type of shop you can imagine. We really enjoyed our stay and the weather was Great as well.
Comment from Hotel Management
Dec 1, 2015 by Kimmie Townsend, Hotel Management
Thank you for your comments re" our Hotel and the town of Westfield. We are very proud to be centrally located in such a wonderful, charming town and I am glad that your stay with us was enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Lovely hotel close to transport, shops, restaurant

Posted Oct 11, 2015
Pros: Location
Location: Boutique shopping all within walking distance of this hotel. Loved this area and would return.
We had car hire, and parking on site was easy. The train/buses are at your doorstep to take you to NYC. The eateries and shops are of a good standard in the area. Grocery shopping is available not far from hotel. Walking around is easy and very safe. Fire station is practically next door.The breakfast is ok, and the room is freezing, wear a jump whilst having breakfast. If your on the 2nd floor be aware that guests on the upper floor can be heard stomping around. Therefore if you are a light sleeper request top floor! The staff are wonderful and friendly at the hotel.
Comment from Hotel Management
Oct 12, 2015 by Kimmie Townsend GM, Hotel Management
Thank you for your comments. Being centrally located allows our Guests to shop, dine, explore, and then return to the intimate atmosphere of the Hotel. I am glad you enjoyed your stay overall and look forward to your next visit with us.
5 out of 5
Recommended
for Couples
by Desmond

Posted Sep 13, 2015 on Hotels
I loved this hotel and the local area.
Comment from Hotel Management
Nov 21, 2015 by Kimmie Townsend, Hotel Management
Thank you for your kind words! I am very fortunate to work in such a wonderful Hotel with such caring people. I appreciate comments and look forward to having you visit us again soon. Kimmie
3 out of 5
Recommended
for Everyone
by A verified traveler from Mays Landing, N.J. 08330

Posted Sep 13, 2015
Pros: It's close to where I want to go.
Cons: A couch could be put in the room.
Location: Don't know.
I wasn't able to go due to illness. May I have my money back? I did call to cancel the room. The review was from the last time I stayed there.
5 out of 5
Recommended
for Families
by A verified traveler

Sehr angenehm

Posted Sep 12, 2015 on Hotels
Super Lage - drei Schritte zum Bahnhof und von dort in 45 Min. nach NYC, oder in die süße Innenstadt. Frühstück gut für amerikanische Verhältnisse - abgesehen von der eiskalten Klimaanlage. Angenehm: Kein Wegwerfgeschirr. Zimmer mit kleiner Küchenzeile sehr angenehm. Fenster lassen sich öffnen.
Comment from Hotel Management
Nov 14, 2015 by Kimmie Townsend, Hotel Management
Danke für Ihre netten Worte. Es ist immer eine Freude zu hören, wie positive Kommentare Re: Hotel and Staff. Ich hoffe aufrichtig, dass Sie werden bald wieder zu Besuch. Kimmie Townsend Generaldirektor