Ratings based on 89 Verified Reviews

4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything was fine except parking is tight and th

Posted Feb 19, 2017
Everything was fine except parking is tight and the breakfast eggs are pretty bad
Comment from Hotel Management
Feb 19, 2017 by Kimmie T, Hotel Management
Thank you for completing the survey. Your input is appreciated and all Guest comments are taken into account.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Location Great, Facilities Dated

Posted Feb 10, 2017
Pros: Location, Staff
Cons: Desperately in need of a facilities update ~ 1980's wallpaper that clashes with tile needs to be removed.
Location: 16 Prospect Street is right out the front door and has delicious appetizers, dinner and light music.
Super responsive employees, great location near the train station and in the heart of the shopping district, but terribly dated for such a chic suburban town.
Comment from Hotel Management
Feb 15, 2017 by Kimmie T, Hotel Management
Thank you for responding to the survey and voicing your opinion.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Pennsylvania

close to lots of stuff!

Posted Feb 2, 2017
Pros: the room was cozy
Location: Excellent
I loved the location but there wasn't much at the hotel. I wasn't all that impressed with housekeeping, they just threw my covers up over my pillows and called it a day. It was walking distance to a lot of shops which was great, very safe. My room was right beside the train so that was a little annoying but I could have asked to be moved so that really wasn't theie problem.
Comment from Hotel Management
Feb 2, 2017 by Kimmie T, Hotel Management
Your comments, both positive and otherwise, are taken very seriously and will be addressed with the Staff. Thank you for completing the survey and voicing your opinion.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 29, 2017
good service, great atmosphere. I would definitely recommend to anyone
Comment from Hotel Management
Feb 2, 2017 by Kimmie T, Hotel Management
We love hearing such glowing remarks from our Guests! It assures us that our efforts are being appreciated. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel!

Posted Dec 19, 2016
Hotel is close to everything. Staff was really friendly. They could improve breakfast but otherwise, the hotel was perfect for our stay.
Comment from Hotel Management
Dec 27, 2016 by Kimmie T, Hotel Management
Thank you for completing the survey and letting us know your thoughts. We look forward to having you visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 22, 2016
Excellent - can't say much more about it . Staff was great, room very comfortable. Very relaxing...
Comment from Hotel Management
Nov 23, 2016 by Kimmie T, Hotel Management
Thank you so much for completing the survey, complimenting our Staff and most importantly, enjoying your time with us. We hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location

Posted Nov 13, 2016
Pros: The room and location close to many dining choices and only 40 min to. NYC
Cons: Parking is tight and breakfast offered was weak. They should just offer continental and skip the hot re heated choices. Great bagel and coffee was hot
Location: Many great restaurants in walking distance
Comment from Hotel Management
Nov 15, 2016 by Kimmie T, Hotel Management
Thank you for completing the survey and voicing your opinion. We offer a Deluxe Continental breakfast with a variety of items. We also do take into consideration any Guest requests. If there is anything you would care to see on our buffet, just let us know and we will do our best to accommodate your needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

The staff bakes chocolate chip cookies.

Posted Nov 13, 2016
Pros: The room was comfortable. It is nice to have a Keurig with a choice of coffees and tea.
Cons: It was noisy - I could hear overhead and hallway traffic. There were fewer amenities than Best Western in New Providence - such as no shower gel or shower cap.
Location: The location is safe.
Comment from Hotel Management
Nov 15, 2016 by Kimmie T, Hotel Management
I am so happy you enjoyed our cookies! They are a great feature and a wonderful way to end the day! We are a Green hotel and our amenities are Earth friendly with biodegradable packaging. We do offer shower caps upon request. Thank you for staying with us and we look forward to having you visit us again soon.
5 out of 5
by A verified traveler

Great location in Westfield , NJ

Posted Nov 8, 2016 on Hotels
We had a great stay . We were there 2 nights and even the breakfast was good
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Thank you for completing the survey and voicing your positive comments. It was a pleasure having you stay with us.
5 out of 5
by A verified traveler from Garwood NJ

Great stay

Posted Nov 5, 2016 on Hotels
We were in town for a wedding. The room was well kept,comfortable bed. The staff was quite friendly. We would definitely stay again.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
We are very pleased you enjoyed your stay with us! Your kind words are much appreciated and we look forward to hosting your next visit.