Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Overnight StayPosted Jul 14, 2015
The room was very nice. Spacious room, beds were comfortable. Bathroom was a little small but clean. Breakfast was tasty. Would recommend to others
for Everyoneby A verified traveler from California
Very Nice Hotel in Westlake, OH.Posted Jun 2, 2015
Pros: The general ambiance, the helpful and very friendly staff, the breakfast, the Wi-Fi (the exception being noted above). Parking is generally handy.
Cons: The room did not have a safe, which I thought it should.
Location: It's near the Crocker shopping center, which has many shops, movie theaters, and restaurants. The staff gave me a map to the center.
I've stayed here before, and since I enjoyed my last stay and I was familiar with the location, I decided to stay there again. The staff are very accommodating. I asked for a ground floor room, which I got. The room was spacious and clean, with lots of couches and chairs, and with more than adequate lighting. Breakfast is included in the room rate, as is Wi-Fi. Breakfast is good, with plenty of choices of both hot and cold foods, plus lots of coffee. The Wi-Fi is easy to use, although I did find that first thing in the morning, I had trouble connecting. I just had to be persistent and it did finally connect me.
for Familiesby A verified traveler from Naples, Fl
Posted May 20, 2015
We've stayed at the Westake Residence Inn over half a dozen times and have thoroughly enjoyed each visit.
for Familiesby Elizabeth
Posted May 19, 2015 on Hotels
for Familiesby Leisa from Conover NC
Loved it.Posted Apr 24, 2015 on Hotels
It was a great stay.
for Couplesby Doug
Posted Feb 24, 2015 on Hotels
for Business Travelersby Dawn from Detroit, MI
Business TripPosted Jan 19, 2015 on Hotels
Business trip, saved a lot of money using a suite with 2 bedrooms.
for Everyoneby A verified traveler from Geneva ohio
Posted Jan 17, 2015
Pros: Hot breakfast
Cons: Insulating sliding glass doors for winter.
Location: Location close to major highway. Shopping and entertainment close by.
windows very drafty, very cold! Could actually see the curtains bow out, from air coming into room. Hard to control heat temperature.
for Familiesby Kathryn
Posted Dec 30, 2014 on Hotels
for Familiesby rich from Perry township Ohio
Great hotelPosted Dec 23, 2014 on Hotels
My family went up for the weekend, we visited Cleveland. This hotel was great, very friendly staff, nice rooms and excellent location