Not What I Expected
Posted Aug 2, 2016
Definitely not what I was expecting from the pictures. I was staying for 2 nights. When checking in, the staff was very kind and courteous. They even asked what brought me to Cleveland from WV. After I got settled in my room, I looked around and noticed how dirty the room was. The carpet looked like it hadn't been vacuumed in a few days. There were also stains on the carpet. Once I got past that, I wanted to put my valuables in the safe. After reading the instructions on the safe, I attempted to open it. I couldn't open it and saw the LCD display read "Battery Low". I called the front desk and the woman said "I don't really know how to use it and the maintenance man already left (3pm on Friday) so I'll leave a message for him to fix it tomorrow". I never heard back from anyone. This hotel was definitely subpar for the price. I will not be returning.