Ratings based on 739 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from maryland heights, mo

Dirty Bed

Posted Jan 2, 2018
Stayed here to get away from the house for a night! Front desk attendant wasn’t there waited 10 minuets for her to get back, the room I receive was open, I don’t know if the housekeeper left it open or what. The bed was made but the sheets were dirty, I received a new room but the bed was uncomfortable and the heater was loud. Ended up leaving and going home at 1am.
Comment from Hotel Management
Jan 8, 2018 by Jason A, Hotel Management
Dear Lauren, Thank you for taking the time to leave your comments regarding your recent stay. I apologize for the issues you encountered and I have spoken with the appropriate staff members to assure you that this will not happen again. I hope you will stay with us again so that we can provide you with a great guest experience. Sincerely, Jason Aulds, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Nice hotel. With a friendly staff and amazing breakfast.
Comment from Hotel Management
Dec 4, 2017 by Jason A, Hotel Management
Thank you for taking the time to review our hotel. I am happy to hear that you have an enjoyable stay. Please stay with us again.
4 out of 5
by Cecil

Love travel

Posted Oct 17, 2017 on Hotels
Very discrete
5 out of 5
by Cecil

Sensational

Posted Oct 15, 2017 on Hotels
Amazing
Comment from Hotel Management
Dec 4, 2017
Dear Cecil, Thank you for taking the time to review our hotel. I am glad that we were able to create a great guest experience. Please stay with us again!
5 out of 5
by Amber

Pleased customers

Posted Oct 7, 2017 on Hotels
Friendly staff. Very clean. Updated. Great location. Free breakfast. Free wifi. We will be back!
Comment from Hotel Management
Dec 4, 2017
Dear Amber, Thank you for taking the time to leave your comments about your recent stay. We invite you to join us again if you are in our area again.
4 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 6, 2017
Thank you for taking the time to leave your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jason Aulds GM
4 out of 5
by Forest Ray

Posted Oct 1, 2017 on Hotels
Comment from Hotel Management
Oct 6, 2017
Thank you for taking the time to leave your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jason Aulds GM
5 out of 5
by A verified traveler

Posted Sep 29, 2017 on Hotels
Comment from Hotel Management
Oct 6, 2017
Thank you for taking the time to leave your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jason Aulds GM
4 out of 5
by Peggy

Nice room and area

Posted Sep 29, 2017 on Hotels
Our stay was fine. The hotel is older than where we normally book but it was reasonable for the price, the staff was friendly and the location to Barnes Washington Co Hospital was very convenient. It was nice but nothing had a wow factor so I rated it mostly 4.
Comment from Hotel Management
Oct 6, 2017
Thank you for taking the time to leave your comments about our hotel. I am glad that we were a convenient choice for you. We invite you to stay with us on your next visit. We do offer hospital rates directly through the hotel. Thanks again.
3 out of 5
by Jan

Posted Sep 28, 2017 on Hotels
Comment from Hotel Management
Oct 6, 2017
Thank you for taking the time to leave your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jason Aulds GM