Ratings based on 861 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Beautiful hotel with great staff.

Posted Nov 14, 2017
Pros: Condition, Staff, Cleanliness, Location
Cons: Not a thing
Location: Was visiting friends so I did not have to do other things.
Stayed for 3 weekend nights and enjoyed everything about this hotel.
Comment from Hotel Management
Nov 21, 2017 by Dan, Hotel Management
Dear June: I am glad you chose our Doubletree by Hilton. Thank you for your business and thank you for taking the time to complete this survey. Come back and see us again soon. Sincerely, Dan Gough General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice location close to major highways

Posted Oct 17, 2017
Overall good experience, hotel staff was very friendly and helpful. But the types of some patrons are less than desirable in that they talked very loudly outside their doors and in the hallway at midnight and I had to call the hotel staff to get them into their rooms, but that made it hard to go back to sleep after a long time. Then they did the same the next morning. I will avoid this hotel the next time.
Comment from Hotel Management
Oct 22, 2017 by Jessica, Hotel Management
Thank you for staying with us. I apologize that you had noisy neighbors that made it hard to sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield IL

West Port luxury gem.

Posted Oct 12, 2017
Came down to StL for a concert at the amphitheatre. We were greeted by a kind front desk clerk who quickly checked us in and gave us each a tasty warm chocolate chip/walnut cookie. Any request was attended to promptly. Checkout was fast and easy. The bed was comfy. The room was clean and very nice for the price. I would highly recommend.
Comment from Hotel Management
Oct 15, 2017 by Jessica, Hotel Management
Thank you for your feedback.
5 out of 5
by Kimberly

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thank you for your feedback!
5 out of 5
by Vicente M.

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thanks for staying with us.
4 out of 5
by Matt

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thanks for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, friendly staff, full amenities

Posted Sep 5, 2017
Stayed here before. Great value. Good restaurant, lounge. Large rooms, very clean
Comment from Hotel Management
Sep 10, 2017 by Jessica, Hotel Management
I am happy to hear you enjoyed your stay with us. We love repeat guests. Have a great day!
5 out of 5
by Charles

Nice Hotel.

Posted Sep 4, 2017 on Hotels
Nice, clean hotel with great service.
Comment from Hotel Management
Sep 15, 2017
We are happy to hear you enjoyed your stay. We hope to see you again soon.
4 out of 5
by Ryan

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 24, 2017
Thank you for your time and feedback.
4 out of 5
by A verified traveler

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thank you for your time and feedback.