Ratings based on 560 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Oakland,CA
Awesome access to the broadwalkPosted Feb 18, 2018
Everything was fine, just the room floor had sand. It wasn’t sweept enough.
for Everyoneby A verified traveler
Posted Jan 14, 2018
We asked if they had paper plates because we ordered pizza and the front desk said yes but he could give them to us in the morning. Mind you the breakfast room is steps away from his desk. It's the little things that count.
for Everyoneby A verified traveler from Minnesota
Posted Jan 10, 2018
Pros: Very friendly staff
Cons: possibly a few more selections with the breakfast such as coffee creamer, peanut butter, etc.
Location: Great location - close to the freeway and easy access to the beach.
We had a great time on our recent trip and enjoyed our stay at the Quality Inn. The manager was very friendly and personable.
by A verified traveler
DisappointingPosted Dec 6, 2017 on Hotels
Property feels old & shabby. Someone has attempted to update, but they used low end materials & VERY POOR workmanship. They even paved over the tree roots in the awkward parking lot. Not comfortable at all. Just not a good feel. Wouldn't recommend.
for Everyoneby A verified traveler from San Francisco, CA
Good location, nice roomPosted Nov 21, 2017
The staff was very nice and the room was very clean. We drove to things like the beach but it was a short drive, and it was nice to be within walking distance to a Subway, Santa Cruz Diner, and, in particular, Marianne's Ice Cream! Would definitely recommend for a weekend getaway to Santa Cruz.
by A verified traveler
Not goodPosted Nov 13, 2017 on Hotels
Very loud noise coming from upstairs most of the night. Apparently no insulation between floors and with wood floors it was awful. Heater/air conditioner came on every 3 minutes or so and ran a minute or 2 all night long with the thermostat on 66. I would never stay there again. The breakfast was a joke at best.
Found our spotPosted Nov 13, 2017 on Hotels
Loved our stay, from check-in I already knew it was a great pick. Check in time was 3pm, but we got in a littler early, and they let us check in at 1. Very Very helpful and nice. Room was clean and comfy and location was perfect. Will stay again for sure.
Good motel stayPosted Nov 13, 2017 on Hotels
Everything was good: desk service, breakfast, quiet, all needs in room
for Everyoneby A verified traveler from Sacramento
Top notch servicePosted Nov 11, 2017
I was very impressed from check in to check out extra towels friendly service just overall a very good experience. Mr. Patel was excellent to deal with friendly and funny
Posted Nov 9, 2017 on Hotels