Ratings based on 152 Verified Reviews

3.7 out of 5
78% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great young lady at front desk

Posted Jun 7, 2017
The lady at the front desk was phoeniomal. Super friendly and made the stay great
Comment from Hotel Management
Jun 23, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to hear the front desk agent made a great impression on you during your stay as customer service is our top priority here. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by Racquel

Posted Apr 14, 2017 on Hotels
Reasonable, clean and friendly.
Comment from Hotel Management
Apr 19, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Glad that you have a comfortable and friendly stay Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Tangelia

Solo getaway trip

Posted Apr 4, 2017 on Hotels
It was a last minute get away trip to clear my mind. Guest services was super nice and excellent and the room was super comfortable !
Comment from Hotel Management
Apr 10, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Ashante

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by Matthew

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great option in Avondale

Posted Mar 22, 2017 on Orbitz
I stayed here for a quick work trip and it's perfect for the price. The Waffle House next door makes for a nice, quick breakfast. 3 pillows on the bed is a nice touch for a budget hotel.
Comment from Hotel Management
Apr 10, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by James

It met my meager needs

Posted Mar 21, 2017 on Hotels
Wanted to stay close to NOLA Raceway, this fit the need. No housekeeping during stay, but just me so it was ok
Comment from Hotel Management
Apr 10, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sorry for the confusion of housekeeping but being that we are an extended stay hotel, we service rooms on every 7th day of a reservation. We look Forward to having you back soon!
5 out of 5
by Ashley

Maxed out time!!!!

Posted Mar 20, 2017 on Hotels
Truly enjoyed..will recommend and return on next visit
Comment from Hotel Management
Apr 10, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
There was a large disturbance in our hallway that kept up contained to our room because we were in fear. There were 2 couples fighting and an addition mother with young child. The older gentleman was physically beaten by the younger man. Then they (both men and women) continued to scream profanities down the hallway at each other for over 20 minutes. I had an anxiety attack and did not have my prescription with me. It was a horrible evening.
Comment from Hotel Management
Mar 22, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please accept my sincerest apologies in regards to the situation mentioned above, we addressed the situation as soon as it developed and made sure both parties were removed for the safety of our guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by Nikki

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 22, 2017
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!