Ratings based on 141 Verified Reviews

3.6 out of 5
77% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and spacious

Posted Mar 5, 2017
Pros: It has everything for a good nights rest
Cons: Get rid of the bugs and fix the shower. The pressure was low
Location: Lots to do nearby.
The overall stay was good. Close to alot of stuff. Farther away from the French quarter than I thought. I did find a dead roach in our bathroom.
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. I will personally look into the concern mentioned above and ensure that it never occurs again but we are please that you were able to enjoy a good nights rest as well as our local attraction. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Florida

Excellent location and convenient commute!

Posted Mar 1, 2017
We found this location on Expedia while searching for a reasonable and comfortable hotel for Mardi Gras. We were impressed with the value, 5$3 cleanliness of the hotel/rooms, and the friendliness of the entire staff. Loved having a kitchen in the room with a stovetop, fridge, and microwave. A thank you to Donald during checkin for being so helpful and making sure we were comfortable!!:) We will be back!
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town!
5 out of 5
by Otia

Posted Feb 14, 2017 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback along with the 5 star rating you gave us is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted Feb 13, 2017 on Hotels
Housekeeping staff should probably wear hairnets! Other than that, eveything was pretty awesome.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Our staff works hard to make sure each and every guest all have comfortable accommodations during their stay and we are thrilled to hear that we were able to meet your expectations. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We cant wait to have you back soon!
5 out of 5
by A verified traveler

Good Hotel for the Price

Posted Dec 12, 2016 on Hotels
For the price is was a great stay. The hotel is a little out dated but considering the price, it's definitely not an issue. My only complaint was that our pillows were very flat and not very comfortable.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We are currently looking into switching pillow brands to a more traditional one. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy to read that you had a great experience at our hotel. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
1 out of 5
by A verified traveler from avondale,la

Roach motel

Posted Dec 5, 2016
There were roaches inside of our room we had to kill. We ordered a nonsmoking room bc of 2 small children we had and they put us next to the door outside where everyone smokes and smoke was getting all in our room.
Comment from Hotel Management
Dec 9, 2016 by Jose Galindo, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we are very disappointed that you had such a terrible stay, when we can provide far better service. We will definitely be using the feedback you provided to make improvements and to ensure that we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior service.
5 out of 5
by A verified traveler

Hotel Review

Posted Nov 21, 2016 on Hotels
My stay was really great! Had Everything I needed and more!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy to hear that we were able to meet all your needs and expectations. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We cant wait to see you back on your next trip to town.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
The hotel itself was fine but our room did have some issues. I booked 2 rooms and one was fine but the other was not. When we checked in one of our rooms had not been cleaned and had one completely stripped bed and no towels. Once that was settled the rest of our stay was wonderful and just what we needed for our trip to New Orleans!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I do apologize for the initial mishap but I am glad it was resolved immediately so you could start enjoying your trip. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Great value!

Posted Nov 10, 2016 on Hotels
Great staff, very friendly and helpful. Room was clean with no smell/smoking, but hallways smelled like old smoke and a bad cover-up spray.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I will personally research the odor you encountered the hallway and address it immediately. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.