Ratings based on 136 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Mar 20, 2017
fantastic experience it is like home to home experience , great staff & hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Mar 20, 2017
fantastic experience it is like home to home experience , great staff & hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Mar 1, 2017
friendly staff , very helpful , nice location , easy parking
2 out of 5
by A verified traveler from weybridge

Room renovation

Posted Feb 23, 2017
Pros: The history. The grounds.
Cons: Don't offer cheap rooms that disappoint customers who will not return as a result of their poor experience.
Obvious that the cheap price standard double room we were given was in need of renovation, hence the workman in the rooms next to us. Luckily noise did not start til 8am and we were leaving at 8.15. The hotel is fabulous and in a lovely setting so a major disappointment.
3 out of 5
Recommended
for Everyone
by A verified traveler from N London

Ok hotel.

Posted Feb 6, 2017
Decent enough hotel. Slightly pricey. Room was good. Carpets are a bit dated
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay

Posted Jan 21, 2017
Nice hotel to stay and pick up and drop facilities are good
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent staff

Posted Dec 28, 2016
Pros: the excellent staff
Cons: bedroom temperature a bit too low for my wife
The hotel facilities are good but it is the excellent staff that really make the difference. We had breakfast but did not eat in the restaurant so I cannot inform you on lunch or dinner.
5 out of 5
by A verified traveler

convenient and super services for Surrey.

Posted Dec 1, 2016 on Hotels
Back again to the hotel we love - nothing has changed - staff welcoming and friendly - hotel super - although now a little dated but rooms are being refurbished as we speak.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Nov 19, 2016
great staff , nice rooms , nice service , very good all round i use this hotel regularly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2016 on Hotels