Ratings based on 533 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Great location.

Posted Jul 5, 2017
Pros: Location.
Cons: Replace tissue box when room is cleaned.
Location: Close to parks, zoo, Moundsville (Mound and prison tours). Close to shopping, groceries and gas.
Clean and friendly hotel. Great location. Staff are friendly and helpful. Great breakfast with real breakfast food (eggs, sausage, etc.).
5 out of 5
Recommended
for Everyone
by A verified traveler

Wheeling facility

Posted Jun 4, 2017
Pros: Friendliness and professionalism of staff.
Cons: Absolutely need more small tables in the sitting area.
Very nice facility in an excellent location for Wheeling activities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Great hotel, clean rooms, good breakfast, friendly staff.
4 out of 5
by Angie

Nice!

Posted May 20, 2017 on Hotels
Nice hotel, nice location, nice breakfast, nice indoor pool and hot tub!
5 out of 5
by Debra

Very Happy customer

Posted May 19, 2017 on Hotels
Ised to live in the area came for a family visit. Very Happy we picked this hotel.
5 out of 5
by twila

Posted May 14, 2017 on Hotels
Wonderfull upgraded us to a bigger room without us even asking very nice people beautiful area
5 out of 5
by Brad

I would stay again for sure!

Posted May 11, 2017 on Hotels
Everything was really nice. The staff were awesome and very friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to University

Posted May 4, 2017
It was a very convenient location. Close to food, highway and gas station services. The staff were always helpful and polite.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2017 on Hotels
2 out of 5
by A verified traveler from Bluffton, SC

Hotel Rating Doesn't Match What I Experienced

Posted Apr 28, 2017
Pros: Location only
Cons: This hotel needs a good cleaning. Carpets are very dirt and stained.
Location: Great shopping centers nearby. Very close to the Casino
First appearance was deceiving. They put us into room 101 looked nice and clean and right inside the side entrance door from parking lot. Clean linens and towels. Bed nice. We had been traveling for 14 hours so once we got to bed and turned down for the night I heard a very annoying humming sound like a motor or generator sound. It kept me up most of the night. Early the next morning I went to front desk and asked to be moved. Marriott Associate heard my complaint and was very understanding. She acknowledged that room was a problem. It is right next to their Mechanical Room and they usually don't assign that room until last due to previous complaints. She was so nice to us and immediately transferred us to room 106. The next night was better and more restful. We used the pool the next day. Found hair floating in the water of the jacuzzi and the pool. Floors dirty like they had not been cleaned for days. We used the laundry. Trash cans over flowing in the laundry room had not been emptied. Carpets dirty in the rooms and hallways. This hotel needs a real good cleaning. Dirt and stains everywhere we looked. Didn't want to touch anything. Staff smoked right outside the back entrance door where we parked our cars.