Ratings based on 84 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Oasis in a Navy Hell ...

Posted Jan 17, 2017
The desk staff all the way to the housekeepers were so friendly and welcoming . There was no request unmet ; and done with a smile !!
Comment from Hotel Management
Jan 17, 2017 by GM, Hotel Management
Hello, Your kind words are so greatly appreciated. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenience

Posted Jan 1, 2017
Pros: The hotel was convenient, comfy and the staff were great.
Cons: The touch of a 'wall mounted' magnifying mirror is a great idea; however, the one in Room 123 is mounted so high that it is useless. The breakfast was
Came to share Christmas with family. The hotel was convenient, comfy and the staff were great. Our room was good. The touch of a 'wall mounted' magnifying mirror is a great idea; however, the one in Room 123 is mounted so high that it is useless. The breakfast was good, with the exception of the 'powdered' scrambled eggs. They were terrible. All and all we were pleased.
Comment from Hotel Management
Jan 13, 2017 by GM, Hotel Management
Hello, We appreciate your review and comments, which we will use to improve our product. Thank you and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Clean, comfortable and convenient

Posted Dec 17, 2016
Pros: Just about everything
Cons: Lighting in the room was dim.
Location: Lots of restaurants and shopping nearby. Plenty to do in the area and around Whidbey Island.
We were visiting friends in the area and stayed overnight in Oak Harbor. The staff member checked us in quickly, was friendly and helpful. The room was spacious and comfortable. Breakfast, on the lower level, was complete with hot food and even fruit. All in all, a good experience.
Comment from Hotel Management
Dec 19, 2016 by GM, Hotel Management
Hello M, We are happy to know that you enjoyed your stay. We will use your comments to aid us as we improve lighting in all rooms. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good location.

Posted Dec 2, 2016
Cons: The food at breakfast.
Everything went well. The free breakfast was not great.
Comment from Hotel Management
Dec 3, 2016 by GM, Hotel Management
Hi Brenda, We Thank You for staying with us. And also apologize for not meeting your expectations at breakfast. Your feedback however will assist us as we continue to improve. Thank You.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice quiet surroundings, relaxing

Posted Nov 22, 2016
Pros: Quiet, clean, relaxing.
Location: Very scenic. Great restaurants.
Staff was very friendly, helpful especially when I needed help with the internet
Comment from Hotel Management
Nov 24, 2016 by GM, Hotel Management
Hello Judy, We are thrilled that you found the staff to be very friendly, location quiet, room clean and relaxing. Thank you for the rating of 5 out of 5.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 11, 2016
This is the newest of all hotels in the Oak harbor area, wooded property, modern design and a pool for the Spring and Summer months. Blah blah blah blah
Comment from Hotel Management
Nov 12, 2016 by gm, Hotel Management
Dear Jeffrey, for submitting a review. It appears you enjoyed the Oak Harbor area, do return soon for another stay. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Best Hotel/Motel on Whidbey Island

Posted Nov 5, 2016
Pros: Location, staff, accommodations and service were all excellent. We especially enjoyed the hot cookies & coffee in the evening.
Cons: We completely enjoyed our stay and nothing could be improved but the weather
Location: Visit family and play in the rain
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Hello Jack, we appreciate your patronage. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Awesome location, staff, and lodging!!

Posted Oct 11, 2016
Location: lots of outdoor activities, state parks, scenery, beautiful drives, hiking, etc.
Everything was clean, the staff was very professional and friendly. The location was great, beautiful area.
Comment from Hotel Management
Oct 12, 2016 by GM, Hotel Management
Hello Tina, Thank you for sharing your experience while staying at the Best Western PLUS.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wenatchee, WA

Pet friendly, good value; bath not well cleaned

Posted Oct 10, 2016
Pros: This hotel was overall Comfortable, a good value, pet friendly, and a convenient location for family visit.
Cons: Hair in bathtub (clump of long hair clinging to curtain)
Location: Handy location
Comment from Hotel Management
Oct 12, 2016 by GM, Hotel Management
Hello Sandy, We do sincerely apologize for the hair, this is not indicative of the high standards we strive for. Thank you for also noting your "Pros". We hope you will allow to serve you again soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Sep 19, 2016
Great cookies and coffee in lobby. Would have liked a bigger pool. And one downgrade was no seating for breakfast....... way more people than tables and chairs.
Comment from Hotel Management
Oct 12, 2016 by GM, Hotel Management
Hi Dr. Susan, Thank you for this review and sharing your experiences. All you comments and suggestions will be reviewed for implementation. Thanks Again.