Ratings based on 642 Verified Reviews

3.6 out of 5
65% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Vancouver, BC

Terrible Hotel

Posted May 25, 2017
Old and dated hotel. Sofa bed most uncomfortable. No housecleaning services came on day. Went back to the room at 3:30 pm and still not cleaned and no new towels etc. Watch when parking out back when checking in. They have a rock flower bed with a pointed tip. A delivery van was there when we checked in. After he left, we reversed into his spot but caught the front bumper on the tip of the rock bed. Who designs it like that! Couldn't get ceiling fan to work with remote control. Then discovered the switch for it was up in the loft! Hotel amenities states free wifi, hotel robes and use of swimming pool. These aren't free! The hotel charged us a $4.00 HAF fee plus tax per night even if you don't use them! Never stay here.
2 out of 5
by A verified traveler

Posted Apr 3, 2017
Pros: location ease of parking
Cons: its a ski town what can I say, kids working there really are not hospitality driven
TV did not work, room not serviced, had to go find our towels on a trolley.
Comment from Hotel Management
Apr 6, 2017 by Char R, Hotel Management
Hello, I am sorry to read about the difficulties you experienced during your stay. We have daily housekeeping and maintenance to help service rooms and deal with any repair issues that may arise. Please contact me directly to discuss these problems. Kind regards, Char
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Excellent location in Village

Posted Mar 28, 2017
Pros: I liked the staff, the location to restaurants and shops, the parking, the ski lock-up and the quietness of our room.
Cons: Housekeeping should keep cleaning supplies in the housekeeping closet and keep the doors locked. A lot of items were spilling into the hallway.
Location: My son and husband walked to the ski lift. I shopped in the Village. The Mexican Restaurant was excellent. Have their margarita!
My husband, son and I stayed at the Executive for two nights mid-week. Our room on the third floor was very quiet. The bathroom was very well lit and the big white towels were ample. The presto log for the fire and coffee were great! The loft bedroom upstairs was too claustrophobic for me. The bed is squeezed in and there is no walking room. I opted to sleep on the sofa bed downstairs because negotiating those irregular stairs down to the bathroom in the middle of the night daunted me. The sofa bed was fine but my husband thought it sunk into the middle. The staff was great. The ski lock-up and parking were great. Immediately outside our room someone from Housekeeping had left a mop/bucket and a bag of garbage. I assumed they would be put away but they were there all day and night. I moved them down the hall towards the housekeeping closet because I didn't want to look at them. Oddly, the housekeeping closet was wide open during our entire stay. I had never seen that before. We didn't cook in the kitchen but it looked well equipped. I used the fitness room at the sister hotel. I had been told that my key card would work there but it did not. They had a treadmill, a bike and an elliptical. The dumbbells were 15lbs, 25lbs, 35lbs and 45lbs. There were six medicine balls, one BOSU and one work bench. I had to get really creative with those dumbbells! Luckily I lift heavy weights! I did not use the heated pool/hot tub at the sister hotel but they looked lovely!
Comment from Hotel Management
Mar 31, 2017 by Jack F, Hotel Management
Hello. Thank you for the nice comments regarding our staff and we welcome the feedback regarding the housekeeping. I'm glad to hear you found our central location so convenient and that you enjoyed the facilities at our sister property. I hope you will be able to return for another visit with Executive Hotels. Kind regards, Jack
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Excellent stay!

Posted Mar 15, 2017
Pros: Location, staff, fireplace
Location: Perfect location in the heart of Whistler Village. Everything you need within walking distance.
Nice, clean, basic hotel. Excellent location to lifts, shopping, and restaurants. Checking skis was super easy, quick and convenient. Hotel staff were very friendly and accommodating. Would definitely stay here again!
Comment from Hotel Management
Mar 16, 2017 by Char, Hotel Management
Hello Krysty, Thank you so much for the nice review of our staff and the hotel. It,s great to know the staff were so helpful, and that you really enjoyed our central location. Kind regards, Char
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Convenient and comfortable

Posted Mar 5, 2017
Convenient to everything. Can't get a better position! The rooms could do with some updating, but were clean and had all the essentials.
Comment from Hotel Management
Mar 7, 2017 by Char R, Hotel Management
Hello MIchael, Thank you for the nice feed back on your stay with us. Glad to hear you found our central location so convenient and the room clean and comfortable. We do hope to welcome you back for another stay. Regards, Char.
4 out of 5
by A verified traveler

Great Location ... that's it.

Posted Mar 1, 2017 on Hotels
The hotel is just at the centre of the Whistler village. Quite close to shops, restaurants, supermarket, and the gondola's bottom station. Its own parking is also very convenient. Rooom is a bit awkward two-story strucutrue, where its bedroom is located upstair. Its kitchen was nice, though.
Comment from Hotel Management
Mar 2, 2017
Hello and thank you for the nice review of your stay with us at Executive Inn @ Whistler. So glad you enjoyed our great location in the center of the village. We do hope you will be able to return for another visit with us. Regards, Char
4 out of 5
by A verified traveler

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017
Thank you for the 4 star rating. We are glad you enjoyed your stay with us and we do hope to welcome you back. Regards, Char
2 out of 5
by A verified traveler

Posted Feb 24, 2017
Very cold in room. Sofa bed really uncomfortable. Dirty carpet. Hotel staff helpful
Comment from Hotel Management
Feb 24, 2017 by Char R, Hotel Management
Hello , Thank you for your kind words regarding our staff being helpful. We have maintenance/housekeeping on to deal with any issues in your room and hopefully you called the desk to inform them so they could solve these for you. Kind regards, Char
5 out of 5
Recommended
for Everyone
by A verified traveler from wa

Nice location, front desk was very helpful

Posted Feb 19, 2017
The room suited our needs, kept warm, view from the balcony was amazing , and there was convenient parking available for us
Comment from Hotel Management
Feb 21, 2017 by Char R, Hotel Management
Thank you Renee for your great feedback on your stay with us. So glad you found the room suited all your needs. I hope you will be able to return for another visit with Executive Hotels . Kind regards, Char
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to lifts

Posted Feb 16, 2017
Pros: The hotel room was clean, the beds were comfortable and everything was well stocked including a small kitchen.
Cons: You can hear your upstairs neighbors. This wasn't a big problem because all the neighbors were quiet.
Location: Everything in Whistler village is close by. I didn't have to drive anywhere. The lifts are so close it's really not worth paying more to be closer.
The hotel room was clean, comfortable and super close to the lifts. It's also very well situated in the town of whistler. All of the restaurants and bars were within walking distance.
Comment from Hotel Management
Feb 16, 2017 by Char R, Hotel Management
Thank you for the nice review of your stay with us. I am glad you found the hotel clean and comfortable. We do hope to see you visit us again. Regards, Char