Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
64% of guests recommend
4.1 Room cleanliness
3.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Mediocre

Posted Aug 30, 2016
It was not initially explained to me upon check in that I needed the " common area" code to park, I was just directed to pay at the lobby then Park underground. Upon receiving new instructions from staff when I went back to the desk for help ( across the street in another building), I asked where the pinpad for the parking was located and the staff did not know as they only work in the building where you check in. Then coming back from a walk in the Village, my " common area" code would not work for the 1st floor doors! It was raining and we wanted to get out of the rain. We had to walk all the way around to find another door to enter. My code worked fine there. As well, the 4th floor sitting area outside the elevators had a broken patio door and glass with red tuck tape and yellow caution tape covering the opening to the balcony during our entire stay with rain and wind blowing in. The room was suitable, beds were fine,the air conditioner was old and noisy, pool and hot tub were very nice. Unfortunately, my initial impression was marred by my check in and parking experience.
2 out of 5
by shawn from Nanaimo

Not much of a resort at the "resort quest"

Posted Jun 27, 2016 on Hotels
Everything was broken including the stereo, dvd player, TV, phone.... Glasses were missing, the cupboards smelled like a litter box. The room was extremely outdated. This hotel doesn't even have a front desk, we had to go to a neighbour hotel to check in. They don't clean the rooms unless you stay more than 4 nights. We moved the couch back to open the sofa bed and it was completely disgusting under there with dirt, food and debris. The hot tub was very neat with the enclosure making it suitable for all year use, but there were no towels provided for pool use anywhere. The elevator smelled like vomit for the duration of our stay. The only positive remarks I have are that the staff (at the other hotel where we checked in) were very friendly. The price that we secured was reasonable for Whistler but I think I rather pay more next time for a better stay. We called the front desk numerous times upon checking in to document all of the broken stuff as we came across it. The location was nice, about 10-15 minute walk from Whistler village. I would not stay here again.
4 out of 5
by A verified traveler

Posted May 15, 2016
Pros: good condition
Cons: air conditioning( cooler)
Location: good location, five minutes walk from Gondola and food
good facilities,clean, comfortable,good location, nice view, quiet, on the mountain side.
3 out of 5
by Karin from Newcastle

Fair to middling.

Posted Apr 16, 2016 on Hotels
Arrived at 1.00am, despite ringing in the afternoon they did not tell us that the check in was across the road at the Aspen. Front door locked. Had to ring and was told to go across the road. We dragged our bags across,then after checking in were told we had to go all the way back. Room was a god size and well appointed, however metress is very soft and we kept rolling into themiddle od the matress. Tried to do lau dry the next mor j g. Had to ring reception twice before they could tell us where to do it. Then had to ring back as we were not given the wifi code.
3 out of 5
by Joanne

Comfortable one bedroom

Posted Mar 18, 2016 on Hotels
Renovations across hall during day. Would have appreciated being informed in advance with option to rebook or reduced rate
3 out of 5
by A verified traveler

Decent Hotel Close to the Slopes

Posted Mar 12, 2016
We never saw any staff the whole time we were there and the hotel was a little old, but the room was nice, spacious, and had coffee and tea available. There was a heated pool and hot tub, perfect for after a long day of skiing. The slopes were right across the street, through a small courtyard. For the price this was perfect and very accessible.
4 out of 5
by A verified traveler

Great location to Blackcomb

Posted Jan 21, 2016
Staff was helpful with our late arrival. Very imformative and helpful
4 out of 5
by Kim from Seattle

Good location. Good price for Good skiing!

Posted Jan 20, 2016 on Hotels
The 1-bedroom was great. Good space for the 4 of us, 2 adults, 2 kids. It's really not ski in/ski out. It's more like cross-country ski in/ski out. You get a good workout using the trail back to the hotel. However, the free bus is right outside the hotel, which takes you to the lifts. It runs every 20 minutes and can be packed going back to the hotel at the end of the ski day.
5 out of 5
by Eric from Armidale

Great place

Posted Oct 2, 2015 on Hotels
Excellent accommodation, everything as it should be, would recommend.
Comment from Hotel Management
Dec 19, 2015 by Emma sanderson, Hotel Management
Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Emma Sanderson, Customer Care Manager, ResortQuest Whistler
4 out of 5
by David

This traveler left a rating score only Posted Sep 18, 2015 on Hotels