Ratings based on 945 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Honolulu
Exceeded our expectationsPosted Oct 4, 2015
Pros: Great location, staff, cleanliness, helpfulness....
Location: wonderful hiking trails, bottom of the Blackcomb ski lift, walking distance to the lower village and great restaurants
The Fairmont Chateau Whistler definitely exceeded our expectations in every way. From the beautiful rooms, to the outstanding health and pool facilities, to the friendliness of the staff, we would DEFINITELY not only recommend this hotel but stay there again.
for Everyoneby A verified traveler from Whistler
Gold experience was fabulousPosted Oct 1, 2015
Pros: the service, amenities and nice room
I just wanted to thank the Chateau de Whistler for all the workers having such a wonderful way and remembering our names. Very personalized experience being in a Fairmont Gold room.
for Everyoneby A verified traveler from Port Moody, B.C.
Beautiful hotel with excellent staffPosted Sep 15, 2015
We stayed 2 nights for our anniversary. We chose this hotel because of the Mallard Lounge and Wildflower restaurant. The entire experience was wonderful and we will continue to return here! Location, beautiful grounds and staff are wonderful!
for Everyoneby A verified traveler from Thousand Oaks, CA
Up to the top standards of a Fairmont hotel.Posted Sep 11, 2015
Pros: Everything, particularly good service by friendly and welcoming staff.
Cons: Make the parking charges sensible, not the ridiculous $35 ($39 valet).
Location: Went in late summer. Great scenery and walks, golf and good restaurants.
Good location, friendly and professional staff, clean and comfortable room. Lovely hotel in a great town. Easy walk to Whistler village. Only negative is unnecessary high parking charges, but this can be avoided by using other areas.
for Everyoneby A verified traveler
Posted Sep 9, 2015
Pros: all fairmont hotels are nice.
Location: close to everything
phone worked off and on, missed wake up call because of it. asked for my car to be ready at 7:45am the night before, it was not a valet parking till 8:05. our bed was not made properly the one morning, just sort of flattened out and top cover placed over the bed,
for Everyoneby A verified traveler from Seattle, WA
Family ReunionPosted Aug 29, 2015
Cons: update the rooms
The hotel staff was excellent! Very knowledgeable and bending over backwards to meet our needs. We had a really great time but felt the rooms were a little dated.
for Everyoneby A verified traveler from Orinda, CA
Nice family-friendly hotelPosted Aug 25, 2015
Had a late check-in and the front desk staff was very friendly and very good with suggestions re: what to do and where to eat. The hotel is nicely located (easy walking distance to Whistler village). Would definitely come back
for Everyoneby A verified traveler from Carefree Arizona
Amazing placePosted Aug 23, 2015
Cons: Nothing its perfect as it is.
Location: Great location and lots to do all around.
Beautiful place, great complementary shuttle service to the village and back, large room and excellent value. I highly recommend this place and I will definitely be back there.
for Everyoneby A verified traveler from Toronto, ON
Clean and comfortablePosted Aug 23, 2015
The room was clean and comfortable albeit a bit small. Pool deck was big and lively with music and drink service. Restaurants were expensive as would be expected.
for Everyoneby A verified traveler from Vancouver, bc, Canada
Good service, clean and tidy,Posted Aug 23, 2015
Very friendly and helpful staff. Rooms are clean and tidy. Facilities like the pool and sauna rooms are great. Spa is excellent