Comment from Hotel Management
Nov 4, 2016 by Chris Vick, Hotel Management
Thank you so very much for taking the time to provide feedback on your most recent visit. We are glad you enjoyed the service during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests!
I was disappointed to hear that you didn't receive bathrobes or slippers in your guestroom, we have been exceptionally busy in Whistler, however, it does not excuse the shortfalls in service and comfort that you did experience during your stay.
I truly appreciate your valuable feedback and can assure you that your comments have been taken very seriously and will be beneficial in assisting us in the future.
Director of Rooms