Ratings based on 2,021 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice and clean

Posted Dec 15, 2017
Good and comfortable no ice in room though. House keeping did not bother us.
Comment from Hotel Management
Dec 15, 2017 by Isla Thomas, Hotel Management
Thank you for choosing the Aava Whistler Hotel. Glad you enjoyed your stay, please come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 15, 2017
Good hotel for couple of nights very close to the village
Comment from Hotel Management
Dec 15, 2017 by Isla Thomas, Hotel Management
Thank you for choosing the Aava Whistler Hotel. Glad you enjoyed your stay, please come back soon!
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel, central location

Posted Dec 12, 2017
Pros: Location
Cons: Sofa comfort
The was nice. Bathroom is clean and big. Sofa for the kids was not comfortable. Otherwise it was good generally.
Comment from Hotel Management
Dec 12, 2017 by Isla Thomas, Hotel Management
Thank you for choosing the Aava Whistler Hotel. Glad you enjoyed your stay, please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Good location for Whistler village

Posted Dec 12, 2017
Pros: Location
Location: Close to Village for lifts, shops and restaurants.
Good hotel, close to village and 6 minute walk to lifts.
Comment from Hotel Management
Dec 12, 2017 by Isla Thomas, Hotel Management
Thank you for choosing the Aava Whistler Hotel. Glad you enjoyed your stay, please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, ON

Outdoor Hot Tub worth the stay!

Posted Dec 11, 2017
Pros: Beds were comfy and hot tub was hot enough to use in the winter!
Cons: Coffee station could have offered tea or hot chocolate for kids or non-coffee drinkers, but that was a minor concern
Location: Skiing, sight seeing, zip lining, tubing, shopping
Hotel is nice, beds were comfy, staff was friendly... Best part of the hotel, the outdoor hot tub. Sometimes when hotels have outdoor hot tub they aren't kept warm enough to use in the winter, here it definitely is. We used it a few times during our stay, and if you ask the front desk they will provide you with a complimentary bath robe to use during your stay!
Comment from Hotel Management
Dec 12, 2017 by Isla Thomas, Hotel Management
Thank you for choosing the Aava Whistler Hotel. Glad you enjoyed your stay, please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2017
Nice hotel, good staff, although they were pretty busy.
Comment from Hotel Management
Dec 11, 2017 by Isla Thomas, Hotel Management
Thank you for choosing the Aava Whistler Hotel. Glad you enjoyed your stay, please come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

disappointed

Posted Dec 7, 2017
Pros: proximity to the village is excellent
Cons: cleaning of room, filling what has been used. reception n staff checking on notes applying to room. generally painting n maintenance to building
we were here 3 years ago n was fantastic, now looks tired n old, room was dusty all the time, conditioner empty n needed to ask twice to be filled. no sugar replaced, had to ask. got a complimentary extension on departure time from 11am to 12.30pm, door was knocked on at 10.30am to clean, then reception rang at 11.45am stating departure time was 11am, I explained n said please look at our room number as a note was on it about extended departure time. you use to have free tea n coffee, and biscuits near reception, now you have to pay. the little extras makes a difference between places.
Comment from Hotel Management
Dec 11, 2017 by Isla Thomas, Hotel Management
Thank you for staying at the Aava Whistler Hotel. We appreciate you taking the time to give us your feedback, we will work hard to fix these issues. Hope you enjoyed the rest of your trip in Whistler!
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Dec 7, 2017
We enjoyed that the hotel was able to accommodate an early check in. Location is excellent, very close to the village!
Comment from Hotel Management
Dec 7, 2017 by Guest Services, Hotel Management
Thank you for your comments and feedback we are glad that you had a great stay with us, hope to see you again in the near future.
3 out of 5
by A verified traveler

Posted Dec 6, 2017
Hotel staff was good; the room smelt so bad though.. and the bedding was not clean and towels were not fresh
Comment from Hotel Management
Dec 9, 2017 by Front Office Manager, Hotel Management
Thank you Jash for your comments and feedback we apologize about the experience, we want to make it right, please give us a call at your earliest convenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to ski gondola and village

Posted Dec 4, 2017
it was a nice trip so I'm very happy about it . I went there with my father who came from abroad to visit Canada. it was a good and memorable experience.
Comment from Hotel Management
Dec 7, 2017 by Guest Services, Hotel Management
Thank you for your comments and feedback we are glad that you had a great stay with us, hope to see you again in the near future.