Ratings based on 779 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2018
Kindly staff Comfortable and clean room Wonderful service
4 out of 5
Recommended
for Everyone
by A verified traveler from perth

Good location

Posted Dec 20, 2017
Great location next to general store easy and quick access to whistler lifts.
Comment from Hotel Management
Dec 20, 2017 by Ebony - Guest Services, Hotel Management
Hi there, Thank you for your kind words and feedback for the Blackcomb Lodge!! We are glad you enjoyed the central location of our property and we can't wait to see you next time! Ebony - guest services supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2017
Very convenient location. Easy access to parking. Very friendly and helpful staff.
Comment from Hotel Management
Dec 15, 2017 by Ebony - Guest Services, Hotel Management
Hi, Thank you so much for your kind words and positive feedback! We hope to see you back again with us soon. Regards - Ebony
4 out of 5
Recommended
for Everyone
by A verified traveler from Burnaby

Central to village

Posted Dec 4, 2017
Nice location central to the village. Staff were awesome and very friendly. Room was ok. Heater set for a bit warm and toilet seat was loose. Hot water took forever in shower but was nice and hot once it got there. Only drawback was rooms not pet friendly. Overall a good stay.
Comment from Hotel Management
Dec 6, 2017 by Ebony - Guest Services Supervisor, Hotel Management
Hi there, Thank you for taking the time to provide feedback! We appreciate your kind words regarding the level of service you received from our staff members. The heating can be easily adjusted in the rooms and are both heating and air conditioning units. Apologies for the lose toilet seat, I hope we rectified this during your stay. As for the hot water, sometimes when there is low water usage or the building is not entirely full it can take a few minutes for the hot water to push the cold water through the pipes. Being a larger building this is sometimes unavoidable, but we do have an unlimited hot water supply! In regards to pets while we understand people love to travel with their furry family members, all of our pillows, duvets and sheets are hypoallergenic. We hope to see you again in the future ! Thank you - Ebony
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Posted Nov 21, 2017
It is a nice hotel, the thing is they are remodeling, some rooms, and the parking lot was full so we had to look for another parking lot and it wasn't that close to the hotel, but the rooms were clean and nice, great view, etc
Comment from Hotel Management
Nov 24, 2017 by Ebony - Guest Services, Hotel Management
Thank you for your feedback!! We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal Winter Weekend Getaway

Posted Nov 19, 2017
Really close to village but not at all noisy. Right next to a grocery store, liquor store and coffee shop. We stayed in a studio, which had a coffee pot, microwave, oven, and fridge. Hotel felt very secure with locked entry ways on each floor. Front desk staff were eager to help, including directions and providing discount codes to local attractions. We really enjoyed our stay and hope to come back soon.
Comment from Hotel Management
Nov 24, 2017 by Ebony - Guest Services, Hotel Management
Thank you for your feedback!! We look forward to seeing you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from SF

Posted Nov 13, 2017
Inn is under remodeling and places around it. But overall the Inn is in good location walking distance to all activities.
Comment from Hotel Management
Nov 24, 2017 by Ebony - Guest Services, Hotel Management
Thank you for your feedback!! We look forward to seeing you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Good Enough

Posted Nov 9, 2017
Pros: Location and Price
Cons: The sink...
Location: Close to the liquor store and the market. Central location!
Pretty good room with king bed and a kitchen. Central location. However, the bathroom sink sucks. Water keeps coming up from the drain. It's like the sink is "back-spitting" whatever was in the drain, then gurgling it back down...all.night.long. Called the front desk and was told maintenance guy was off for the weekend. Luckily the water didn't pool enough to overflow the sink. But it's still gross... Otherwise, it's pretty good for the price.
Comment from Hotel Management
Nov 24, 2017 by Ebony - Guest Services, Hotel Management
Hi Arin, Thank you for your feedback!! Apologies regarding the issue with the sink. We do try to resolve any issues that make our guests stay uncomfortable as quickly as we can. Hopefully we get to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2017
Great 24 hour stay. Kitchenette was well appointed.
Comment from Hotel Management
Nov 24, 2017 by Ebony - Guest Services, Hotel Management
Thank you for your feedback!! We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chilliwack BC

Great location and great staff!

Posted Oct 23, 2017
I stayed in the studio loft with my two sons (5&2) and my parents. The room was comfortable, clean and we loved the layout. We used the pool & hot tub which was clean and a great size for the hotel location. Unfortunately, we had a loud group across the hall that seemed to ignore the requests from the staff and guests throughout the night to quiet down. The staff was amazing though and very gracious and apologetic at check out and discounted our room. We will return because of this.
Comment from Hotel Management
Nov 24, 2017 by Ebony - Guest Services, Hotel Management
Hi Lena, Thank you for your feedback!! We look forward to seeing you again!