Ratings based on 157 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Mar 25, 2017
The staff are so very friendly and responded exceptionally to all our requests to an extra bed, fan towels etc. We had booked on the west wing near the beach but it was under renovation. It is close to the beach but to a very touristy part of it. From Feb to May is naturally occurring green algae so be prepared to go to puka beach or Ilig-Iligan Beach which is only a trike away. For I'll-iligan beach make sure you organize you ride back as it is more secluded. The breakfast buffet at the hotel was excellent and again staff super friendly and helpful.
1 out of 5
by A verified traveler from Netherlands

The most noisy hotel

Posted Mar 8, 2017
In this hotel its unpossible to sleep. To much noise of chinese people. Also near to a busy road full of motorcycles.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

nice hotel close to the beach

Posted Feb 17, 2017
staffs are excellent they were very helpful and accomodating.
4 out of 5
by A verified traveler

Posted Feb 14, 2017 on Hotels
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you and we really appreciate your feedback! Have a nice day.
2 out of 5
by mark

Posted Jan 27, 2017 on Hotels
Breakfast was very mediocre. Wi-Fi is atrocious (none existence in rooms) and cuts off every hour without warning.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Guest, We are very sorry for the inconvenience that our WI-FI have caused you. We appreciate your feedback and we'll work hard to make our service better. Hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown, On. Canada

Nice centrally located hotel

Posted Jan 23, 2017
For a affordable hotel exceeded my expectations. The staff is excellent and made me and my family feel welcome. The maintenance of the property is outstanding.
Comment from Hotel Management
Aug 13, 2017 by Janelle Javier, Hotel Management
Thank you so much! We really appreciate your feed back. We are very glad that you enjoyed your experience with us. Until your next visit! God bless you and your family.Take care!
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown, On. Canada

Nice centrally located hotel

Posted Jan 23, 2017
For a affordable hotel exceeded my expectations. The staff is excellent and made me and my family feel welcome. The maintenance of the property is outstanding.
Comment from Hotel Management
Jan 25, 2017 by Janelle Javier, Hotel Management
Thank you so much! We really appreciate your feed back. We are very glad that you enjoyed your experience with us. Until your next visit! God bless you and your family.Take care!
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Great value for money

Posted Jan 11, 2017
Pros: Friedny staff, great value for money, clean accommodations.
Cons: Breakfast buffet serves disgusting margarine with a sign "fresh butter". All the power goes off when you leave the room, so no aircon until you return
Location: Great beach with lots of restaurants and activities only a short walk from the hotel.
The hotel lobby and some rooms are located on the east side of a very busy street and the restaurant, pool, more rooms, and walkway to the beach are located on the west side. Definitely book a room on the westside! The room was well appointed and clean.The service, as everywhere in the Philippines is outstanding.
Comment from Hotel Management
Jan 18, 2017 by Janelle Javier, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
We had booked because online reviews said wifi was good. It was not - our mobile data provider (globe) was much better. However, the people were very nice to try to help us, even lending us a separate router in our room (we were on the 3rd floor)
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.Thanks for staying with us.
4 out of 5
by A verified traveler from malaysia

Close to white beach

Posted Aug 23, 2016
Pros: The receptionist
Cons: Breakfast, more staff at certain facilities
Location: Good as close to white beach.
Bad facilities. Free rock climbing but the staff there are never always there to entertain us. 5 days there and not even a single day I was able to try it out. Gym's music is too loud and barely able to have conversation. Low security around the hotel compound. Overall good stay, staffs are friendly. Breakfast provided very boring. Never change the menu of the food.
Comment from Hotel Management
Oct 17, 2016 by Janelle Javier, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.Thanks for staying with us.