Ratings based on 716 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Breakfast

Posted Jun 27, 2016
I thought the food was awkwardly arranged. I found hair in the scrambled eggs. Food area didn't seem as neat and clean as other hotels I have stayed in including Best Western hotels. Room was clean, hotel clerks were fine upon check in. Morning of departure, the man at the desk did not offer me a guest folio. I had to call to get it. I would not hunt down a Best Western in the future as a first choice, but would stay if no other choice.
4 out of 5
by A verified traveler from Lakeville

"Date Night"

Posted Apr 17, 2016
Pros: A nice get away distance from our house. Neat rooftop bar/restaurant atmosphere. Liked that there was both a Jacuzzi and fireplace in the room.
Cons: Check our process. Some finishes like affixing TP holder securely in the wall, missing piece of picture frame on wall.
Location: We just went to the rooftop bar/restaurant but looked like White Bear had a really quaint DT area.
Good date night for my husband and I. It was a small "trip" for us to get away with a neat Jacuzzi/fireplace suite and roof top bar/restaurant. The room was still a little higher priced than I wanted to spend but it was a splurge night for us. The restaurant was good but not worth what we paid for the steaks. If we did it again we would just order burgers. On check out day I called down to the front desk to confirm check out time. They told me 11am. I hopped in the Jacuzzi around 10am for one last soak and housekeeping came in our room even though we had the tag on the door that said privacy. Luckily they had to come around a corner and I had a chance to call out before they came in all the way or it could have been quite embarrassing. A little frustrating and unprofessional since we had a whole hour before check out.
5 out of 5
by Mark from Brooklyn Center

Night away from home

Posted Mar 26, 2016 on Hotels
We stayed in the jacuzzi suite, very romantic setting and well worth the money!
5 out of 5
by A verified traveler

Nice and helpful

Posted Mar 24, 2016
A wonderful stay. The front desk, restaurant and cleaning staff were terrific.
4 out of 5
by A verified traveler

Nice. Pool cold.

Posted Mar 14, 2016 on Orbitz
Hotel nice and suite very comfortable. Bit disappointed when it came to Temps around and in pool and they were cold. We were not the only ones feeling the chill when it came to this.
1 out of 5
by A verified traveler

Posted Feb 22, 2016
Pros: Good food.
Cons: Cleanliness and pool care.
We were severely disappointed with the cleanliness of the room. The bathroom floor had not been cleaned/swept. We picked up several bobby pins and other hair accessories from the previous occupant. Next to the bed was a filthy child’s toy that we also discarded as it was missed by the cleaning staff. In addition to the poor housekeeping, our children played in the pool where they received several rashes and bleached hair from the chlorine levels. Their eyes were red for several days and their hair felt like straw for the balance of the week.
4 out of 5
by Michele from Bemidji

Clean and comfortable if you can stand the noise.

Posted Jan 26, 2016 on Hotels
All was well except the noise. We could hear people in the hallways and in other rooms. The hotel must know there is a sound-proofing problem because the rooms come with earplugs.
4 out of 5
by Dustin

Posted Jan 26, 2016 on Hotels
We attended a wedding for our close friend. It was clean and close to where the wedding was. We will stay there again if the time comes.
4 out of 5
by Wayne

This traveler left a rating score only Posted Dec 23, 2015 on Hotels
5 out of 5
by Anne

Posted Dec 22, 2015 on Hotels
Our stay was wonderful!! We plan to stay at this hotel again.