Ratings based on 2,576 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast

Posted Sep 23, 2017
Pros: Very nice and accommodating staff.
Cons: Breakfast selections and clean the air vent in the rooms.
Location: Great access to the beach, shopping, restaurants.
I was a little disappointed with the breakfast selections. they stopped serving yogurt and the Danish was small and bland tasting.
2 out of 5
by A verified traveler

Posted Sep 18, 2017
I was not a fan of the new owners. I use to come here when it was the Comfort Inn. We kept getting calls of "people" complaining that we were making noise... meanwhile we were still sleeping! We're never going back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Room was clean and DID NOT smell of Ciggerettes

Posted Sep 11, 2017
Pleasent Experience! Clean room felt comfortable. Did not smell like ciggerettes which is a plus for my family
Comment from Hotel Management
Sep 15, 2017 by Hemant Marfatia, Hotel Management
Thank You
2 out of 5
by A verified traveler from New York

Smelly Pillows

Posted Sep 11, 2017
Upon initially entering the room, we werevery impressed with the size and layout. The fridge and microwave were definitely a nice touch. However, when we decided to take a nap, we were met with a very unpleasant odour which emanated from the pillows. Turns out that the previous guests left their DNA on the bed----the pillows were covered in drool and the sheets were filthy. We notified the front desk staff who informed us that we would have to change our own sheets, since housekeeping was not available at the time. There was no apology offered and no concern shown towards our situation. If you do decide to spend the night here, be sure to have your sheets changed.
4 out of 5
Recommended
for Everyone
by A verified traveler from md

Posted Sep 9, 2017
Staff a little bit too serious. We should get experience more warn. It might the culture I am foreigner also but expect more costumer service.
Comment from Hotel Management
Sep 15, 2017 by Hemant Marfatia, Hotel Management
Thank You for your information and helpful suggestions, we will improve our self for better customer service.
1 out of 5
by A verified traveler from Arlington, VA

Unclean, bed bugs everywhere

Posted Sep 9, 2017
Pros: close to the casinos/city, location
Cons: cleanliness of rooms, get rid of bed bugs
Location: went to the golden nugget casino, boardwalk,
From the moment I arrived in my room with my girlfriend the cleanliness of the place was highly disappointing. The bathtub had pieces of hair everywhere, pillows had spots of blood stain on them, the room smelled like cigarettes even though we booked a nonsmoking room. It was so bad we had to call the front desk staff and ask for the room to be cleaned again. luckily the front desk staff cooperated and the recleaned the room. the second-night things didn't improve pillows were still dirty and we actually found blood stains on them. this time we just couldn't stay there another a minute so I called the front desk staff and explained to them what we discovered. The front desk lady was nice enough to offer us an another room to stay in for the night. so we moved to another. and this was where we found a bed bug while we were having dinner. needles to say we just couldn't tolerate this place anymore. so we packed up our stuff and went to the lobby to check out. After we explained everything to the nice front desk lady she informed us that we have to speak with the manager about it the next day. so we had to find another hotel close by to spend the night in. luckily we found one close by and stay there. next morning we returned to the travel lodge and explained everything to the supervisor, at which point he tells us that we have to speak with Expedia about it since we booked the hotel through a third party. and they will have the rooms inspected and get the management involved.
Comment from Hotel Management
Sep 15, 2017 by Hemant Marfatia, Hotel Management
Sorry for inconvenience you had, we will take note of all the issues you had and improve our level of housekeeping with better training so it won't happen again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bargin

Posted Sep 9, 2017
8 minutes from casinos and a great price for its value. Def would recommend
Comment from Hotel Management
Sep 15, 2017 by Hemant Marfatia, Hotel Management
Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler from Rawdon, Quebec

Nice hotel, close to everything ( by car).

Posted Sep 4, 2017
Pros: Very surprise off all the choice they offert at breakfast ( included) never saw a continental breakfast like this. Bacon, waffles, French Toast...
Cons: The welcoming at the check in. I know there a lot of people in line but a smille and not feeling rushed would be better.
Location: By car, near to Brigantine beach, Atlantic City, Shore Road, and 20 mn from Ocean City beach and Boardwalk. We liked the location.
Very reasonable price, excellent breakfast (I was surprise of all the choice they offer) Room service was very good. Confortable room. The only thing, that they have to work on is the costumer service when we arrived. ( very ordinary , and feeling hurried) we signed in but never saw the price ( we are from Quebec, so exchange money applies) . On our credit card the amounts were a little different that it was supposed to be ( we add 1 more nignt and they made us a price at $55 US but on the card they charge $65 US) Other than that, the service was ok.
3 out of 5
by A verified traveler from Pa

Good location but you get what you pay for

Posted Sep 3, 2017
Dirty elevators, the top of the unit the tv was on was sticky and not properly cleaned, dirty windows, worn out couches in the rooms, lobby, and hallway near the elevators
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Atlantic City and many restaurants

Posted Sep 1, 2017
Nice experience, comfortable stay and very close to many interesting places to visit in Atlantic City