Ratings based on 2,088 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Massachusetts

Posted May 8, 2017
The staff was by far one of the best I have ever experienced. Great family atmosphere!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near hicking trails

Posted May 5, 2017
Nice hot tubs and pools Good localisation near restorants, Outlet ...
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel shopping right outside your door

Posted Apr 27, 2017
Pros: All the little extras. Morning coffee station. Infused water available all day. Each day a different blend
Cons: Pub style menu after hours
Location: Close to shopping,park and great restaurants
Swimming outside in a pool in April is quite an experience. The weather was beautiful and the pool was perfect
5 out of 5
by Mindi from Maine

Great stay at the North Conway Grand Hotel

Posted Apr 24, 2017 on Hotels
We had a great time. Beautiful pool outside as well as a pool inside. Movie rentals. Cookies and lemonade at check in. Clean and comfortable! We can't wait to return!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from MA.

Great place for April vacation

Posted Apr 20, 2017 on Orbitz
Pros: Kids loved the heated outdoor pool which was great since it is between seasons. Walk to the outlets. Pizza delivery to pool! Arcade.
Cons: Room cleaning could be a little more thorough. Didn't vacuum rug. (5 moms and 9 kids in 4 rooms)
Location: Tons of shopping, restaurants.
Staff Miranda (?) was AWESOME! the most pleasant person. Got to check in early, (which was great).
5 out of 5
by Michel

10th annual stay

Posted Apr 17, 2017 on Hotels
convenient near the outlets , great place for families , food is ok but not a+. great service , clean rooms great atmosphere , nice outdoor pool
5 out of 5
by Gary

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Nice Hotel. Very close to shopping plaza's.

Posted Mar 17, 2017
Pros: Everything. Very clean. Well staffed. Excellent in my opinion.
Cons: The indoor pool could have been about 10 - 15 degrees warmer.
Location: Plenty of places to shop. Lots of restaurants. There is a cinema close by. Very near a grocery store, and a Walmart, in case you forget anything.
The Hotel was wonderful. They offer a lovely breakfast buffet. They have year round indoor/outdoor pool & jaccuzzi's. They offer movies in room, or at a mini cinema. They have a small arcade, and a gym. The staff was very nice, and eager to please. Had a wonderful stay, and plan on returning. :)