Standard Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free WiFi

Reviews of Ardsley Acres Hotel Westchester

2 out of 5
Ardsley Acres Hotel Westchester
560 Saw Mill River Rd, Ardsley, NY

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 131 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but great place to stay
Stayed 3 nights in Mar 2024
Response from Mireya on Mar 27, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joanna

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Jessica on Mar 20, 2024
Dear guest, we are thrilled to hear that you had a positive experience during your stay with us. Thank you for your feedback !

6/10 Okay

Osvaldo

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No fue lo que esperaba en cuanto a facilidades
Stayed 1 night in Mar 2024
Response from Jessica on Mar 17, 2024
Gracias por quedarse hospedarse con nosotros. ¡Agradecemos sus comentarios!

8/10 Good

Rosaisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mireya on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Steven

Stayed 2 nights in Feb 2024
Response from Mireya on Mar 27, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

chreyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fit the bill. I thought the shower was poorly designed. The breakfast was mostly carbs but coffee ok. A little bit of traffic noise but overall quite decent value for money. I have, and would, stay again.
Stayed 1 night in Feb 2024
Response from Mireya on Feb 14, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a little traffic noise from the parkway but not that noticeable from inside the room. Great deli close by and the village is attractive.
Stayed 1 night in Jan 2024
Response from Mireya on Jan 28, 2024
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Stayed 1 night in Jan 2024
Response from Mireya on Jan 23, 2024
Thanks you for staying with us. We appreciate your feedback!

4/10 Poor

MICHELLE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We arrived late to check in and our room was not ready and they gave us a handicap room with one bed when we had paid for a double bed in a regular room and no one was even nice enough to acknowledge the mistake. they just said you did it through Expedia and we can/t do anything. Very disappointed.
Stayed 2 nights in Jan 2024
Response from Jessica on Jan 16, 2024
Thanks you for staying with us. We appreciate your feedback!

6/10 Okay

Mauricio

Liked: Staff & service, amenities, property conditions & facilities
There was no hot water
Stayed 1 night in Jan 2024
Response from Mireya on Jan 11, 2024
Thanks you for staying with us. We appreciate your feedback! We apologize for the inconvenience.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mireya on Jan 8, 2024
Thanks you for staying with us. We appreciate your feedback!

2/10 Terrible

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mireya on Jan 2, 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Tony

Stayed 1 night in Dec 2023
Response from Mireya on Jan 23, 2024
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

Sue, Robbinsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price. Nice clean rooms. Don't like the pillows, but I'm picky about my pillows.
Stayed 1 night in Dec 2023
Response from Mireya on Jan 2, 2024
Thanks you for staying with us. We appreciate your feedback!

2/10 Terrible

Carl

Stayed 1 night in Dec 2023
Response from Jessica on Dec 15, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Checking and Check out. Rooms were clean
Stayed 1 night in Dec 2023
Response from Mireya on Dec 12, 2023
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to highway which caused lots of road noise , woke me up during the night
Stayed 2 nights in Nov 2023
Response from Mireya on Dec 12, 2023
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

George M.

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and Excellent condition
Stayed 1 night in Nov 2023
Response from Jessica on Nov 29, 2023
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the nicest option in that area.
Stayed 1 night in Nov 2023
Response from Jessica on Nov 23, 2023
Thanks for staying with us. We appreciate your feedback!Happy holidays.

10/10 Excellent

MILDRED, BRONX

Stayed 1 night in Nov 2023
Response from Jessica on Dec 15, 2023
Thank you for staying with us. We appreciate your feedback. Happy holidays !

10/10 Excellent

Jomana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good nice motels
Stayed 1 night in Nov 2023
Response from Mireya on Nov 21, 2023
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jessica on Nov 9, 2023
We appreciate your feedback. Looking forward to welcoming you again soon.

6/10 Okay

Diann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While our room was clean, modern and in a good area, there was a part of the property that was restricted and had two security guards surrounding it! When we asked what was going on we were given a not too believable answer.
Stayed 1 night in Oct 2023
Response from Mireya on Nov 3, 2023
Thanks you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jessica on Nov 2, 2023
Thanks you for staying with us. We appreciate your feedback!

2/10 Terrible

Reuben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Motel with a focus on short-term trade.
It seemed obvious to me that this Hotel has a very large 'hourly' trade of prostitute-related or couple-related short term stays. The people in the room next to me made a good deal of noise until 12:30 AM at which time they checked out/left and the Hotel sent cleaning people to clean their room for new occupants. Mgt. told me the hotel is a "24 hour business", however you want to interpret that.
Stayed 2 nights in Oct 2023
Response from Jessica on Oct 27, 2023
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

John

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There were no sheets on bed just a mattress cover and top blanket. No way to run a place . Id like a refund or a discount this room was not worth 149 a night I did not expect to pay that much.
Stayed 2 nights in Oct 2023
Response from Mireya on Oct 24, 2023
Thanks for staying with us. We will be addressing your concerns

10/10 Excellent

Nancy

Traveled with partner
We were satified with our short stay…the room was clean and comfortable and the staff was friendly and helpful. The only improvement would be some disposable cups in the bathroom. The clientele in the parking lot area were a bit shady, but not sure what they could do about that.
Stayed 1 night in Oct 2023
Response from Mireya on Oct 17, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jeffrey

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Mireya on Oct 17, 2023
Thanks for staying with us. We will be addressing your concerns

10/10 Excellent

Dennise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from Jessica on Oct 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

TANIUSKA

Stayed 1 night in Sep 2023
Response from Jessica on Oct 18, 2023
Thank you for your review. We appreciate your feedback. Looking forward to welcoming you again soon.

10/10 Excellent

Loren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mireya on Sep 26, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mireya on Sep 26, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kenneth

Traveled with partner
Some traffic noise with open window but slept well. Nice room, well-maintained. Great for stop
Stayed 1 night in Sep 2023
Response from Mireya on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arlene

Stayed 1 night in Sep 2023
Response from Mireya on Oct 12, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Stephen

Traveled with family
Disliked: Staff & service, room comfort
1 star place, 3 star price
Bed was made with dirty blanket under the sheet. Breakfast, which was extremely cheap, closed 10 minutes early so I couldn't even get a cup of coffee. The room decor was updated, but the rest of the experience was below standard. Not worth the rate they charge
Stayed 1 night in Sep 2023
Response from Mireya on Sep 14, 2023
Thanks for staying with us. We will be addressing your concerns.

10/10 Excellent

Luis

Traveled with partner
Liked: Amenities
Great remodel
Stayed 1 night in Aug 2023
Response from Mireya on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2023
Response from Mireya on Sep 5, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Aug 2023
Response from Mireya on Sep 3, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mireya on Aug 17, 2023
Thanks for staying with us. We will be addressing your concerns.

2/10 Terrible

Latricia

Stayed 1 night in Aug 2023
Response from Mireya on Aug 10, 2023
Thanks for staying with us. We will be addressing your concerns.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mireya on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Was good nice clean quiet
Stayed 1 night in Aug 2023
Response from Mireya on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient Stop on the Empire State Trail
The Good - It is right on the Empire State Trail which was very convenient since we were biking the trail. It was a comfortable room (and we got both our bikes inside), the staff was friendly. The Not So Good - The breakfast was a bit skimpy - no juice or waffles/pancakes - they did have some fresh oranges. Also, the night we stayed there something happened in some other room(s) which resulted in a couple police cars showing up - but there were no frightening moments resulting from it.
Stayed 1 night in Aug 2023
Response from Mireya on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Frank

Liked: Cleanliness
Given the rate, the convenience, the cleanliness, etc. I would certainly return to stay again.
Stayed 1 night in Aug 2023
Response from Mireya on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Carleta

Stayed 1 night in Jul 2023
Response from Mireya on Aug 24, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Latoya T Mcghie-

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I did not like the fact that i booked a room with two dobble bed because i have my mother and two kids with me the room was not clean there was bugs and flies in the room. I normally stay here and was satisfied but i was very disgusted and not satisfied
Stayed 1 night in Aug 2023
Response from Mireya on Aug 8, 2023
Thanks for staying with us. We will be addressing your concerns.

10/10 Excellent

John, Yonkers

Stayed 2 nights in Jul 2023
Response from Mireya on Aug 21, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mireya on Aug 8, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jennifer

Stayed 1 night in Jul 2023
Response from Mireya on Aug 21, 2023
Thanks for staying with us. We will be addressing your concerns.

8/10 Good

Daniel

Stayed 2 nights in Jul 2023
Response from Mireya on Aug 17, 2023
Thanks for staying with us. We appreciate your feedback!