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Reviews of Courtyard by Marriott Rye

3 out of 5
Courtyard by Marriott Rye
631 Midland Ave, Rye Brook, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1004 reviews" "
Rating 8 - Good. 360 out of 1004 reviews" "
Rating 6 - Okay. 120 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Connor

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice
Stayed 1 night in Mar 2024
Response from Lorbie on Mar 10, 2024
Thank you for your positive review. We hope to see you again.

8/10 Good

Margie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth, West Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Pankaj, Colonia

Stayed 1 night in Feb 2024

10/10 Excellent

Keisha

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Mayumi

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater was not working in my room. It was 64F and cold. They should have transferred me to another room after I complained to the front desk. The front desk said that I should have asked for a transfer.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean & comfortable. Food & beverages on site. Close to restaurants. Will definitely stay again.
Stayed 1 night in Jan 2024
Response from Lorbie on Mar 10, 2024
Thank you so much for staying with us and thank you for your kind words. We are so glad to hear that you had a comfortable stay. We hope to welcome you back soon.

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William

Stayed 1 night in Jan 2024

8/10 Good

John T

Stayed 1 night in Dec 2023

4/10 Poor

Rory

Stayed 1 night in Dec 2023

6/10 Okay

Dave

Traveled with group
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Excellent hotel! Will be back. Food at the bistro was very good.
Stayed 2 nights in Dec 2023

10/10 Excellent

SCOTT, Farmingdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick, Cinnaminson

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

richard

Traveled with group
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

suzanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhappy with expensive Starbucks breakfast but otherwise very nice facil

2/10 Terrible

Lisa

Disliked: Staff & service
I already have something on file about how they revoked my reservation when I was already in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

8/10 Good

Tawanda

Stayed 1 night in Dec 2023

10/10 Excellent

Janet K.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Wish there had been free coffee in the lobby.
Stayed 1 night in Nov 2023

10/10 Excellent

brock A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jill

Stayed 1 night in Nov 2023

10/10 Excellent

Jimmy

Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here on several occasions. It is a little overpriced, but is convenient. The immediate area always appears under construction. Got a great lunch recommendation from the front desk for Coyote Flaco which did not disappoint! They also allowed us to check in early which is ALWAYS a plus!!
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2023

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful hotel, will be back!
Stayed 1 night in Nov 2023

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The website started that there is a pool. - Not true, it was removed to put in a small gym. Breakfast (or any meal or snack) is not included in the over $300.00 room price.. You only get the room for that price. I was thoroughly disappointed and will now stay at another Marriott hotel. I will say that the wonderful, hardworking ladies in housekeeping did a beautiful job cleaning the room! It was impeccable .
Stayed 1 night in Nov 2023

10/10 Excellent

Elliot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeled and revamped
Hotel redone recently and is beautiful and very comfortable. Huge tv in room
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
met expectations
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Micah

Stayed 1 night in Oct 2023

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. It was a great experience. Everything is close, restaurants, stores. Great location 👌
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lewis

Stayed 1 night in Oct 2023

4/10 Poor

RoseAnn

Stayed 5 nights in Sep 2023

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 1 night in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lorbie on Oct 10, 2023
Thank you for staying with us and for your positive feedback. We hope to see you again.

8/10 Good

Michael, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was recently renovated and very nicely designed. The staff we interacted with was very friendly and helpful from the front desk agent who checked us in to the housekeeper who kindly gave me a couple extra teabags and the housekeeping supervisor who greeted me warmly when I passed her in the hallway. I liked that the hotel is right across from the freeway entrance and it only took us about 12 minutes to get to the HPN airport (early AM on a Saturday, they said allow 20-30 minutes other times). It was also nice to have free parking on site, which wasn't available at several other local hotels we considered. Hotels are very expensive in the NorthEast compared to other parts of the country. but this property was competitively priced, clean and comfortable so it was a good value.
Stayed 1 night in Oct 2023
Response from Lorbie on Oct 10, 2023
Thank you for staying with us and for your positive feedback, we truly appreciate it! We hope to see you again.

6/10 Okay

Diana

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly staff.
Stayed 5 nights in Sep 2023
Response from Lorbie on Oct 10, 2023
Thank you for staying with us and thank you for your feedback. We hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was what I expected. From a Marriot
Stayed 1 night in Sep 2023
Response from Lorbie on Sep 27, 2023
Thank you for staying with us and thank you for your feedback. I hope that you will visit us very soon again.

8/10 Good

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lorbie on Sep 27, 2023
Thank you for staying with us and thank you for your feedback. We hope to see you again.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, clean, food and drink
Stayed 1 night in Sep 2023
Response from Lorbie on Sep 20, 2023
Thank you for staying with us and thank you for your feedback. We appreciate it! We hope to see you again.

8/10 Good

David, East Hardwick

Liked: Cleanliness, staff & service, property conditions & facilities
A nice facility and very convenient.
Stayed 3 nights in Sep 2023
Response from Lorbie on Sep 20, 2023
Thank you for staying with us and thank you for your feedback. We appreciate it! We hope to see you again.

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023
Response from Lorbie on Sep 9, 2023
Thank you so much for staying with us and for your feedback. We hope to see you again!

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2023
Response from Lorbie on Sep 29, 2023
Thank you for staying with us and thank you for your feedback. We hope to see you again.