Great place to stay while visiting Sleepy Hollow!
Posted Nov 2, 2016
My husband and I stayed here for 4 nights while visiting Sleepy Hollow. We loved this hotel from the beginning, and have little to no complaints. It was close to the high way, easy to find, and within 10-15 minutes (or less) to every where we went during our trip. It was quiet and clean. The hotel staff were all very friendly and helpful. Upon arriving in our room, we realized there was no fridge or microwave, which we were told online they had. Within minutes of arriving in our room, we received a call from the front desk asking if our room was OK. We told them we had expected the 2 appliances, and they informed us they were not included in every room, but could be requested, and that they would be sent up within 30 minutes. It actually took more like an hour, but a shift change had just happened, so that is understandable. The man who brought them in was very nice and friendly, and we got another call shortly after, asking if everything was alright now. The room was clean and comfortable, and perfect for a fun and romantic stay. We had no issues while staying. We enjoyed their 24 hour hot drink and cookie bar. The breakfast was also very good! Just about anything and everything you could want was there, and staff again were very friendly. We would absolutely return to this hotel and recommend it to anyone! GREAT place!
Comment from Hotel Management
Nov 13, 2016 by Front Desk Superivsor, Hotel Management
Hello Frank, I want to thank you for staying with us! We sincerely appreciate your feedback. It is a pleasure to know that our staff was friendly and helpful. It is great to see that our room accommodations and my apologies for the long wait on the appliances. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor