Ratings based on 1,235 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Philadelphia, PA

didn't get what I signed up for

Posted Jan 21, 2017
Signed up for (and paid for) a king sized bed with sofa. I was put in a tiny room with a double bed. Apparently, that was all that was left when we checked in. person at desk said there was noting she could do about it. I was told to take it up with Expedia.
Comment from Hotel Management
Jan 31, 2017 by Chelsee Marshall, Hotel Management
Thank you for your recent stay at our property. I apologize that the room type accommodated was not what you requested. Please feel free to call prior to arrival to confirm your room type when booking through hotels.com or expedia. We hope to welcome you back to our property! Sincerely, Chelsee Marshall Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from G

Clean room, front desk staff nice.

Posted Jan 19, 2017
Stayed the weekend, location was not good in regards to eating out. Experienced a fire drill while there and we were outside for 20 minutes in the cold. No compensation for the false alarm.
Comment from Hotel Management
Jan 31, 2017 by Chelsee M. , Hotel Management
Thank you for you recent stay at our property. We greatly appreciate your feedback and apologize for the inconvenience of our fire alarm. We hope that we can welcome you back to our property soon without any interruptions! Sincerely, Chelsee Marshall Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
GREAT ROOM VERY COMFORTABLE VERY QUIET CLOSE TO THE HIGHWAY
Comment from Hotel Management
Jan 10, 2017 by Front Desk Supervisor, Hotel Management
Hello, I want to thank you for staying with us and taking the time out to write a review about our property. Your feedback is greatly appreciated. It is great to see that our team was wonderful during your stay. It is also great to see that you enjoyed our breakfast! I will pass along your kind words to our staff to ensure they keep up their hard work. I hope to see you again soon. Sincerely, Laura Smith Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Jan 3, 2017
Clean, comfortable, friendly and easy going staff.
Comment from Hotel Management
Jan 10, 2017 by Front Desk Supervisor, Hotel Management
Hello, I want to thank you for staying with us and taking the time out to write a review about our property. Your feedback is greatly appreciated. It is great to see that our team was wonderful during your stay. I will pass along your kind words to our staff to ensure they keep up their hard work. I look forward to seeing you again soon. Sincerely, Laura Smith Front Desk Supervisor
2 out of 5
by A verified traveler

too noisy

Posted Nov 28, 2016
too much noise between the highway and the air exchanger (heater/airconditioner)
Comment from Hotel Management
Dec 7, 2016 by Front Desk Supervisor, Hotel Management
Hello, I want to thank you for staying with us! We sincerely appreciate your feedback. I apologize for the troubles you ran into during your stay. I will speak to maintenance about the heater/ac units in the rooms. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor
4 out of 5
Recommended
for Families
by A verified traveler from Massachuetts

Great Stay

Posted Nov 27, 2016
Pros: Easy check-in, accommodating, staff, very clean and upgraded.
Cons: Maybe more firm mattress.
Location: close to everything - in the heart of westchester.
Convenient, close to highways, comfortable. Very easy to check in, all was upgraded and nice, clean, great for family.
Comment from Hotel Management
Dec 7, 2016 by Front Desk Supervisor, Hotel Management
Hello Richard, I want to thank you for staying with us! We sincerely appreciate your feedback. I am happy to see that check-in with us went well. It is also great to see that our location worked well for you as well. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor
5 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
I had issues with the internet connection but nice hotel.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Hello Richard, I want to thank you for staying with us! We sincerely appreciate your feedback. I apologize for the internet being down at our hotel during your stay. My team and I will work hard to ensure we have better service moving forward.. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
My stay was excellent! Very beautiful facility. Very peaceful
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Hello Richard, I want to thank you for staying with us! We sincerely appreciate your feedback. I am happy to see that your stay with us was peaceful. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor
4 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Very nice and helpful front desk staff
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Hello, I want to thank you for staying with us! We sincerely appreciate your feedback. I am happy to see our front desk staff was welcoming upon your arrival. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor
5 out of 5
by A verified traveler

Convenient, clean and well priced

Posted Nov 23, 2016 on Hotels
Just needed a quick stay after a night out. I work near the area and this was a nice place to get some rest, free breakfast and easy commute to work in the morning. Staff was courteous even at the late hour I arrived. Will definitely be staying again.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Hello, I want to thank you for staying with us! We sincerely appreciate your feedback. I am happy to see that our staff was courteous upon your arrival. It is also great to see that our location works well for you. I Hope to see you again in the future. Sincerely, Laura Smith Front Desk Supervisor