No promised sleep number bed, window flew open with wind, air conditioner always on, poor help fixing
Comment from Hotel Management
Mar 15, 2017 by lcaras, Hotel Management
Thank you for choosing the Radisson Hotel for your visit to New Rochelle. We appreciate the time you took to share your feelings. It seems we fell short of your expectations. Our intention is always to ensure a relaxing and delightful stay at our hotel. If your experience was less than perfect, we did not do our jobs; our sincerest apologies.
We will continue to strive to be better today than we were yesterday. Your comments are the catalyst to achieving that goal. Thank you for sharing your thoughts in an effort to help us improve.
We certainly hope to see you again. We wish you a safe journey wherever your travels may take you.