Ratings based on 626 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
nice hotel staff and food. clean room and bathroom. remodeled.
Comment from Hotel Management
Jan 31, 2017 by Eboni E, Hotel Management
Thank you for staying with us. We are delighted to hear that you enjoyed our friendly staff, renovated rooms and restaurant. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Nice weekend getaway

Posted Jan 16, 2017
Pros: Rooms were spacious, beds were comfortable, never waited for an elevator, pool was nice and warm, spa was spacious, Starbucks cafe was great too.
Cons: Na
Location: purchase college arts and entertainment center
From the moment we walked in we we greeted and treated well! We loved our room and enjoyed the pool and spa. There was a small fire pit outside that we sat by, and we enjoyed Starbucks coffee and sandwiches! Great hotel!
Comment from Hotel Management
Jan 20, 2017 by Eboni E, Hotel Management
Thank you for staying at our property. We are happy you enjoyed our newly renovated guest rooms, our pool/spa and our on site Starbucks. We appreciate your great feedback on our property and look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
good place, the bartender did not want to make coffee 5 minutes before he closed the bar which is understandable but other than that it is better than any of the other hotels on White Plains Rd. I have stayed at all of them.
Comment from Hotel Management
Jan 15, 2017 by Eboni E, Hotel Management
Thank you for staying at the Sheraton Tarrytown. We are happy you enjoyed your stay despite your experience at the bar, we look forward to your next stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 11, 2017
Good value for money and very convenient location.
Comment from Hotel Management
Jan 14, 2017 by Eboni E, Hotel Management
Thank you for staying at the Sheraton Tarrytown.We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Sheraton Hotel

Posted Nov 26, 2016
No coffee machine, washcloths or trash cans in room.
Comment from Hotel Management
Dec 20, 2016 by Eboni E, Hotel Management
Thank you for reaching out to us with your feedback of our property.Please know that your satisfaction is of the utmost importance to us, and we apologize for the inconveniences you encountered with your stay. We always strive to provide out guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity to improve. We value your business and hope you'll give us another opportunity to provide you with a Great stay in the future.
2 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Bad wifi signal. Lacks amenities. Stay here if you will use the pool a lot, otherwise there are other similarly priced hotels that give you more bang for your buck.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback on our property. Please know that your satisfaction is of the utmost importance to us, and we apologize for the inconveniences you encountered with your stay.We value your business and hope you'll give us another opportunity to provide you with a 5-star stay in the future.
4 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean.

Posted Nov 23, 2016 on Orbitz
Excellent even when it was for one night only. Clean and spacious room.
Comment from Hotel Management
Nov 27, 2016 by Eboni E, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable Stay but ongoing renovation !

Posted Nov 15, 2016 on Orbitz
Pros: Good Room Comfort and location to connect to highways...
Cons: Due to renovation they had pushed the Club Floor Breakfast Room at Lobby and was in a corner,,,
Location: Good connectivity to Interstate 87 and 287 to get to NYC and all amenities in neighborhood.
Comment from Hotel Management
Nov 18, 2016 by Eboni E, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope you will come back to our property after our renovation is complete.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Slowest Elevator On Earth

Posted Nov 14, 2016
Pros: Good location if you have an event at the Castle and don't want to pay $500/night.
Cons: Not the cleanest, not the quietest, not the most comfortable bed/pillows.
Location: Stuff
Nice enough hotel, but it was under construction when we stayed. Local traffic is also pretty loud. 1 of the elevators was only able to be used for the remodel, so getting up and down to the different floors took forever.
Comment from Hotel Management
Dec 7, 2016 by Eboni E, Hotel Management
Thank you for staying at the Sheraton Tarrytown, we apologize for the inconveniences you experienced with us. Our hotel is under a full renovation; once this is complete it will eliminate the issues you had with your room. We hope the next time you are in town and experience our new and improved hotel!