Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Jill

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
5 out of 5
by A verified traveler

Great Place

Posted Apr 10, 2016
Pros: All-inclusive, easy to walk to everything you need...
All staff was ultra-nice and all amenities were great. Very clean, great security and easy to order anything you'd like...
3 out of 5
by leon from Jamaica ny

Nice but would not say great

Posted Mar 28, 2016 on Hotels
Did not like the fact that my room did not have a view of the city only of a wall tried to change it but to no avail wifi was not free and there hold on your card is pretty steep
5 out of 5
by Kinah Rosas from New York

Wonderful time!

Posted Feb 20, 2016 on Hotels
Great service and staff, so close to local restaurants, movies, shopping. Worth the splurge!
4 out of 5
by A verified traveler

Great indoor pool for families!

Posted Dec 30, 2015
Pros: The pool and ambiance was great. Huge bathrooms!
Cons: Room service could provide bigger portions.
Location: Right in the middle of White Plains.
We loved the indoor pool on roof top, and the beautiful ambiance of the hotel. The bathrooms were huge, and the tub was spectacular.
5 out of 5
by Clint

This traveler left a rating score only Posted Dec 29, 2015 on Hotels
5 out of 5
by John

This traveler left a rating score only Posted Dec 22, 2015 on Hotels
5 out of 5
by A verified traveler

Posted Dec 10, 2015 on Hotels
Outstanding service from valet parkers, front desk, in-room dining, and of course, the maids.
5 out of 5
by A verified traveler

Friendly Staff!

Posted Dec 4, 2015
I was really impressed with how friendly and helpful the staff was A+ Overall experience was wonderful. I highly recommend the Ritz.
4 out of 5
by Takeshi from 日本

シーツの匂いワキガ臭かった

Posted Nov 23, 2015 on Hotels
シーツがワキガ臭かった。 コンセントが少なかった。 夕方、部屋に戻った時は、掃除は終わってたのに6時くらいにまた戻ったら掃除のおばさんがいたので二重にチップあげるはめになった。チップねらいなのか?